This hotel offers wheelchair accessibility throughout its grounds, including a wheelchair-accessible lounge, wheelchair-accessible meeting spaces/business center, and wheelchair-accessible parking. It provides accessible rooms, an elevator, and a wheelchair-accessible path of travel.
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Summary of reviews related to the 'Accessible' categoryBaymont by Wyndham Sevierville Pigeon Forge offers a mix of accessibility features for guests with disabilities. The hotel has handicap accessible rooms and an elevator, which is beneficial for those who have difficulties with stairs. Guests noted that the staff are aware and accommodating to people with disabilities. However, some challenges were highlighted, such as having handicap accessible rooms located on the third floor and only one elevator, which required guests to navigate the hotel further if their room was situated on the opposite side. Despite this, the availability of an elevator was seen as a helpful feature for accessibility. Show more
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: rooms that are not designated accessible
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: one room on ground floor
In the rooms, does the toilet have support handrails?Yes, in all rooms
Are wheelchairs offered to guests who do not come with their own?Νο
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Inn at Apple Valley, Ascend Hotel Collection offers a range of accessibility features that are appreciated by guests with disabilities. The hotel boasts excellent handicapped facilities, including accessible showers that cater to various needs. The location is especially convenient, providing easy access to the highway and ensuring that everything is within reach. Guests also noted that the hotel is situated in a quiet area, making it a peaceful retreat. Cleanliness is another highlight with the hotel's commitment to maintaining a clean environment resonating well with those who require accessible accommodations.
However, some guests experienced difficulties, such as not being able to secure an accessible room and finding that the handicap room was not suitable for their specific needs. Additionally, there were mentions of insufficient handicapped parking, which could pose an inconvenience for some. Overall, while the hotel excels in many aspects of accessibility, there are areas that could benefit from improvement to better serve guests with disabilities. Show more
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