Deja Resort All Inclusive receives high praise for its outstanding location, convenience and welcoming atmosphere. Situated right across from the famous Doctor's Cave Beach and on Montego Bay's lively "hip strip," guests enjoy easy access to local attractions, shops and nightlife. Its proximity to Sangster International Airport ensures a hassle-free arrival and departure.
The resort's breakfast is a highlight, featuring a well-regarded variety of traditional Jamaican dishes, fresh omelets and authentic Caribbean options. While there are occasional critiques regarding variety and cold meat, the dining experience is predominantly positive. Dinner is generally appreciated for its flavor and authenticity, though some guests desired more buffet variety and occasional improvements in food temperature and presentation.
Reviews of the rooms reveal a mixed experience. Guests commend the cleanliness and spaciousness but note needs for updates and maintenance, including decor improvements and reliable amenities. Cleanliness, however, is a strong point with many acknowledging the well-maintained property despite occasional lapses.
The standout feature of Deja Resort is its exceptional staff. From the front desk to dining and housekeeping, the staff are described as friendly, professional and accommodating. Notable mentions include individuals who significantly enhance guest experiences, showcasing the resort's focus on hospitality.
However, WiFi connectivity is a notable area for improvement with frequent reports of unreliable service. This is a drawback, particularly for guests requiring consistent internet access.
Spa services are well-received, offering massages and special packages in a warm, home-like atmosphere. The pool area garners mixed reactions; despite being small, it is clean and features a poolside bar, though cleanliness around the area can be improved. The proximity to the pristine Doctor's Cave Beach is a significant advantage with free passes enhancing the beach experience.
Parking facilities, although free, are limited and often inadequate, causing inconvenience for guests. In terms of family-friendliness, the resort is generally welcoming with child-friendly activities, though some expect more dedicated kids' entertainment.
Overall, Deja Resort All Inclusive is praised for its exceptional location, warm staff and clean environment, making it an appealing option for travelers seeking a blend of beachfront relaxation and urban convenience.
The Grand Decameron Montego Beach, A Trademark All-Inclusive Resort, primarily receives positive reviews for its excellent location, stunning beachfront setting and the convenient proximity to local attractions, shopping and dining. Nestled minutes from the airport and situated on the vibrant Hip Strip, guests enjoy spectacular ocean views and easy access to popular sites like Doctor's Cave Beach and Margaritaville Club.
The breakfast service is praised for its variety and quality, including made-to-order eggs, a range of fruits, pancakes and French toast. Guests often appreciate the helpful and polite dining staff, particularly mentioning individuals like Kimesha who enhance the breakfast experience. Although there are comments about repetitiveness and occasional lack of hot food towards the end of the service, the overall sentiment is favorable.
Guests find the dinner experience generally satisfying with many appreciating the inclusion of vegan options and well-cooked meals at The Grill bar and the Italian a-la-carte restaurant. However, critiques about limited food choices, inconsistent quality and lack of variety suggest room for improvement. Service quality at dinner is mixed, but the entertainment provided during mealtime is often enjoyed.
Room reviews reflect a mixed bag; while many appreciate the spaciousness, ocean views and effective air conditioning, there are significant concerns about cleanliness, outdated furnishings and maintenance issues like mold, plumbing problems and broken fixtures. The absence of basic amenities like refrigerators and microwaves also detracts from the overall experience for some.
Cleanliness at the resort is generally well-regarded, particularly the grounds and beach areas, although there are frequent mentions of dirty bathrooms, unclean rooms upon check-in and maintenance-related complaints.
The staff receives largely positive feedback with many guests praising their friendliness, helpfulness and accommodating nature. Specific individuals, such as the maid Angela and a lobby bar worker named Langford, are recognized for outstanding service. Nevertheless, experiences are not uniformly positive with some guests highlighting rudeness and lack of professionalism among certain employees, particularly at the front desk.
The pool area is appreciated for its fun atmosphere, daily entertainment and convenient location near the beach and amenities. However, cleanliness issues, like a noticeable film on the water, are a downside. The beach itself is highly praised for its beauty, cleanliness and close proximity to the rooms, making it a standout feature of the resort.
Guests enjoy the nightly entertainment, which often features impressive live performances, but note a decline in activities after 11:30 PM. Suggestions for more diverse daytime music and dance numbers are mentioned. The lack of a nightclub limits late-night options on-site.
The quality of the beds varies with some guests finding them comfortable and clean, while others report issues with firmness, outdated linens and unsecured headboards.
The all-inclusive package is appreciated for its comprehensive nature, including access to multiple restaurants and bars and a range of entertaining activities. While food quality is generally good, some guests find it inconsistent compared to other venues within the same brand. Overall, the all-inclusive aspect, combined with clean rooms and plentiful drinks, contributes positively to the guest experience.