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Summary of reviewsQuality Inn Bangor Airport is generally well-regarded for its strategically convenient location, especially for travelers needing quick access to Bangor Airport and nearby amenities like restaurants, gas stations and coffee shops. Being close to major highways and entertainment venues adds to its appeal with a quiet and safe surrounding area contributing to a restful stay.
The breakfast experience at the hotel is mostly positive with guests enjoying a good selection and variety, including waffles, bacon, eggs and coffee. Friendly staff enhance the breakfast experience, though there are occasional criticisms regarding the lack of replenishment and limited choices later in the morning.
Guest reviews about the rooms present a mixed picture. Positively, many found them to be clean, comfortable and well-equipped with amenities like microwaves and fridges. The super comfy beds and quiet environment contribute to a good night’s sleep. However, the hotel's age shows with some rooms having unpleasant smells, damp carpets, clogged sinks and broken appliances, indicating a need for updates and better maintenance.
Cleanliness at Quality Inn Bangor Airport is a contentious issue. While some guests reported clean and comfortable rooms, others noted significant cleanliness problems, such as dust, dirty sheets, mold and musty smells. Hallways were particularly criticized for being dirty and noisy, pointing to a need for more rigorous cleaning protocols and renovations.
The staff at Quality Inn Bangor Airport draw consistent praise for their friendliness, helpfulness and professionalism. Front desk personnel, including individuals like Amanda and Cindy, are frequently highlighted for their exceptional service and dedication. While occasional issues with understaffing and unresponsiveness were reported, the overall impression is that the staff work hard to ensure a pleasant stay for guests.
Parking is generally sufficient with plenty of spaces available, but the area could benefit from improvements such as repaving to address potholes and overall aesthetic enhancements like adding shrubs and flowers.
Lastly, the beds at the hotel receive generally favorable reviews for their comfort and cleanliness with many guests enjoying the new mattresses and soft pillows. While there are some mentions of less comfortable beds, the overall sentiment leans towards a positive sleep experience.
In summary, Quality Inn Bangor Airport offers a convenient and cost-effective stay with friendly staff and comfortable bedding, though it could benefit from improved cleanliness and maintenance efforts to fully meet travelers' expectations.
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