4-Star HotelSummary of reviews related to the '4 Star' categoryIf you're looking for a place to stay in Birmingham, Mercure Birmingham West Hotel may catch your eye. Guests seem to be overall satisfied with their short stays, as there are "no complaints!" and the hotel is described as "very good." Though some guests had different views about the hotel's rating, most agreed that this hotel is "good" for a short stay. To add to its appeal, the location is "nice" and the hotel is "clean" and "beautiful." However, some guests did feel "let down" by the fact that it's labeled as a 4-star hotel. The rooms, some guests believed, could use some improvement like the shower that is considered as "rubbish" for its rating. Guests also noted that for a 4-star hotel, decaf tea and sweeteners should already be supplied in the room. Also, the hotel seems to charge extra for breakfast which may be a turn-off for some travelers.
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