InfoSummary of reviewsArt Series - The Chen is celebrated for its exceptional location in Box Hill, earning high praises for its proximity to the Boxhill Centre, various transportation options and an array of restaurants and eateries within easy reach. The convenient access to supermarkets and shopping centers makes it ideal for families and business travelers, enhancing the hassle-free experience with local amenities and connections to the city.
Guests commend the hotel's spacious, clean and modern rooms, which are accurately depicted in promotional materials. The beds stand out for their extreme comfort, contributing to an overall cozy atmosphere. While there are occasional criticisms regarding room size and housekeeping practices, the general sentiment remains positive with common areas maintaining high cleanliness standards and plans for many to return.
The staff at Art Series - The Chen consistently receive accolades for their friendliness and professionalism, going above and beyond to assist guests and enhance their experience. From check-in to personalized assistance, the team's welcoming attitude contributes significantly to creating a pleasant and memorable stay.
The hotel's rooftop pool is another major highlight with guests appreciating the heated water, stunning views and overall atmosphere. Additional facilities like the rooftop BBQ area and well-designed gym space are well-received, though some minor upkeep issues are occasionally mentioned.
Parking presents some challenges with limited spaces and occasionally confusing logistics, although on-site parking and the helpfulness of the staff somewhat mitigate these issues. Despite the parking difficulties, the central location and proximity to public transport ease the burden.
Families find the hotel accommodating with spacious, interconnecting rooms and convenient location near public transport hubs and supermarkets. The staff’s attentiveness and the clean, accessible environment bolster its family-friendly reputation.
In summary, Art Series - The Chen is recognized for its superb location, comfortable and modern rooms, exceptional staff and appealing facilities, making it a favored choice despite some minor drawbacks. Show more
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Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Heated Pool Rooftop Pool Panoramic View Pool Outdoor Pool
InfoSummary of reviewsAvani Melbourne Box Hill Residences provides an exceptional living experience, highly reflected in guest reviews focusing on its numerous merits.
Situated in a charming suburb just outside Melbourne CBD, the property's location is particularly praised. Its proximity to essential amenities, like Box Hill Central, Epworth Eastern and Box Hill hospitals, makes it ideal for various travelers, whether for medical, leisure or business purposes. The accessible public transport links, including nearby tram and train stations, facilitate easy exploration of the broader Melbourne area. Despite its centrality, guests appreciate the quiet surroundings, balancing connectivity with serenity.
The rooms at Avani Melbourne Box Hill Residences offer spacious, clean and modern accommodations that consistently win positive feedback. Guests highlight the well-maintained and contemporary decor, alongside features such as balconies with stunning city views, modern appliances and generous storage space. The multiple bedrooms, bathrooms and well-equipped kitchens make it especially suitable for families or groups. Additionally, the overall cleanliness and the thoughtful layout of the rooms enhance the comfort and relaxation of the stay.
The staff receives continual recognition for their welcoming, helpful and friendly demeanor. They are often described as accommodating, efficient and proactive in addressing guests’ needs. Guests frequently appreciate the reception team's attentiveness and the extra efforts of individual staff members, such as providing additional comforts. This level of personalized service significantly enhances the overall guest experience.
The fitness amenities, particularly the gym and rooftop pool, are significant attractions. The well-equipped gym, although its hours could be extended, is consistently praised for its cleanliness and quality. The rooftop infinity pool, often highlighted alongside the spa area, offers stunning views and a luxurious relaxation spot, especially noted for its warm waters during colder months. The combination of these facilities ensures a complete fitness and relaxation experience.
Parking facilities, while secure and convenient with easy lift access, come with an added cost, which some guests believe could be more affordable or inclusive. Nonetheless, the available spaces and security measures are generally appreciated, contributing to a hassle-free stay for those with vehicles.
Comfortable beds are a standout feature, frequently described as large and very comfortable, though some guests found the pillows too soft for their liking. Overall, the combination of a well-kept, clean environment and comfortable sleeping arrangements ensures a satisfying experience.
In summary, Avani Melbourne Box Hill Residences is lauded for its prime location, modern and spacious accommodations, exceptional staff service, excellent fitness amenities including an admired rooftop pool and comfortable beds, making it a highly recommended choice for various types of travelers. Show more
InfoSummary of reviewsComfort Apartments Box Hill, previously known as City Edge Box Hill Apartment Hotel, is celebrated for its outstanding location in the heart of Box Hill. Guests find it especially convenient for exploring local attractions, dining at nearby restaurants, and accessing essential amenities. With its proximity to Box Hill Central, as well as train and tram stations, the hotel provides easy access to Melbourne’s eastern suburbs and the city center. The area is appreciated for its calm ambiance while still being close to hospitals and aged care facilities, which is beneficial for those visiting family or medical appointments.
Accommodations at Comfort Apartments Box Hill are noted for their spaciousness and functionality. The rooms offer practical amenities like kitchenettes and washing machines, which enhance convenience for both business and leisure travelers. Guests frequently commend the cleanliness of the rooms, reporting them to be tidy and equipped with modern décor. Comfortable beds and pillows contribute to a restful stay, though opinions on mattress firmness vary.
The staff provides excellent service, recognized for their friendliness, helpfulness, and willingness to assist with guest needs. Specific staff members such as Steven, Iva, and Jay are mentioned for their positive impact on guest experiences, adding to the welcoming atmosphere. Secure parking, though not free, is also a valued feature, offering peace of mind for travelers with cars.
While some improvements can be made in the cleanliness of communal areas and a few maintenance concerns, the positive experiences concerning room cleanliness and functionality strongly influence guest satisfaction. Overall, Comfort Apartments Box Hill is highly recommended for its value, comfortable accommodations, and exceptional staff service, making it a preferred choice for both short and long stays in Box Hill. Show more
InfoSummary of reviewsQuest Mont Albert consistently impresses its guests with a prime location boasting easy access to public transport, shopping and dining options. Guests appreciate the proximity to Box Hill Central, medical appointments and social visits, which enhance their overall experience. The spacious and comfortable apartments are frequently highlighted for their cleanliness and comfort. Although some rooms show minor wear and tear, the positives, such as well-equipped living areas and reasonably priced amenities, outweigh these concerns.
The staff at Quest Mont Albert receive high praise for their friendliness, efficiency and willingness to accommodate guests' needs. Exceptional customer service, coupled with the hotel’s pet-friendly policy and welcoming environment, significantly contributes to a pleasant stay.
Guests also commend the secure and ample parking options, despite some navigation challenges and a $15 per night fee. The convenience and safety of the parking facilities are generally well-received, adding to the overall positive experience.
Comfortable beds, quiet rooms and small touches like Tim Tams contribute to the appeal of the accommodations with most guests enjoying their stay despite some minor issues with bed comfort and occasional cleanliness lapses.
Overall, Quest Mont Albert provides excellent value for money, combining a prime location, spacious and clean rooms and exceptional service to ensure a comfortable and enjoyable stay for travelers. Show more
InfoSummary of reviewsBest Western Plus The Tudor Box Hill, nestled in the heart of Box Hill, combines convenience and comfort, making it a suitable choice for both leisure and business travelers. Its prime location within walking distance of Box Hill Central and proximity to public transport ensures easy access to Melbourne's city center and local attractions. Guests appreciate the tranquil, green surroundings that provide a serene contrast to the bustling metropolitan area. The strategic location facilitates access to nearby hospitals, cafes, restaurants and other amenities, enhancing the overall guest experience.
Breakfast at the hotel receives favorable comments for its quality and punctual service, though some guests note the need for clearer communication regarding breakfast arrangements and inclusions. The on-site dining experiences, particularly dinner, earn praise for tasty and reasonably priced meals, though the limited menu and occasional closures due to external factors like COVID-19 have posed challenges for some visitors.
The rooms are frequently highlighted for their spaciousness, comfort and modern amenities with features like well-equipped kitchens and ample storage making them ideal for extended stays. Positive remarks include good value for money, seamless check-in processes and thoughtful touches such as electric blankets. However, occasional maintenance issues and inconsistent cleanliness standards are noted, suggesting a need for more rigorous housekeeping protocols.
Cleanliness feedback is mixed; while many guests find the property clean with a homely ambiance, recurring issues such as dirty carpets, mold and overall worn-out facilities indicate areas for improvement. The staff receives generally positive reviews for their friendly, helpful and accommodating nature, contributing significantly to a pleasant stay despite some isolated incidents of unprofessional behavior.
The complimentary Wi-Fi service receives varied responses, working well for many guests but proving inconsistent and outdated for others. The on-site gym is appreciated for its functionality, though some guests point out the need for newer equipment and better maintenance. The indoor pool and spa are popular features, though temperature inconsistencies and occasional non-functional spa equipment are notable drawbacks.
Lastly, the beds mostly garner positive feedback for their comfort with many guests finding them exceptionally cozy. However, a few guests mention issues such as overly soft mattresses and outdated bedding, which underline the need for occasional updates to maintain the comfort standard.
Overall, Best Western Plus The Tudor Box Hill provides a comfortable and convenient stay with numerous positive aspects that cater to a wide range of guest needs, though improvements in maintenance and clarity of services could further enhance the experience. Show more
InfoSummary of reviewsSky One Apartments by CLLIX is a highly praised accommodation option in the heart of Box Hill, celebrated for its prime location that offers convenience and accessibility. Its proximity to Box Hill Central provides an abundance of shopping and dining choices, notably featuring a diverse array of Asian cuisine just a short walk away. The easy access to public transport, including train, tram, and bus services, ensures seamless travel within the area and to nearby regions. Guests often enjoy the stunning views of the city and nearby mountains, which contribute to a picturesque and memorable stay.
The apartments themselves are spacious, modern, and well-equipped, providing an impressive and comfortable experience. Rooms are designed with practical amenities such as large, comfortable beds, modern kitchens, climate control, and multiple bathrooms in some units, which are particularly appreciated by groups. While some travelers noted minor issues like a lack of decorative elements and occasional cleanliness concerns, the overall quality and presentation of the apartments are highly regarded. Facilities such as a nice pool and spa area further enhance the experience for guests.
The staff at Sky One Apartments by CLLIX receive commendation for their helpfulness and friendliness, significantly contributing to a welcoming and homelike atmosphere. Incidents of staff members going above and beyond are noted, with the front desk often highlighted for its exemplary service. However, a few reviews mention challenges with communication and staff availability during certain hours.
While there are some inconsistencies in cleanliness and bed comfort, many guests still find the accommodation comfortable, with the overall experience enhanced by the property's excellent location, modern amenities, and friendly staff. Sky One Apartments by CLLIX offers a well-rounded stay experience, appealing to a wide range of guests seeking comfort and convenience in Box Hill. Show more
