Guests of the Wisconsin Dells Area Condominiums have provided mixed feedback about the pool facilities at the hotel. Some have noted positive experiences, receiving complimentary Noah's Ark wristbands with their stay. However, others have reported disappointment, such as being unable to access the Chula Vista park despite staying at the property. Several guests have also expressed frustration with the closure of the pools and malfunctioning jacuzzi. Additionally, some have disputed the advertised access to outdoor facilities, including pools, which were closed or not available during their stay. Unfortunately, some guests have reported poor customer service, including a lack of compensation for issues with pool access or a refusal to provide towels to guests. It's worth noting that some guests expressed disappointment in not having access to a beach or an outdoor pool, indicating that these features are not available at the hotel.
