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Summary of reviewsFour Points Flex by Sheraton Dundee receives overall positive reviews from guests, particularly highlighting its exceptional location, cleanliness and friendly staff. The hotel is praised for being ideally situated next to Dundee train station and just a short walk from key attractions like the V&A Museum and Discovery Point. This centrality makes it convenient for exploring local amenities, shops and restaurants, while still offering a quiet, comfortable environment despite its proximity to the railway station. Guests appreciate the picturesque views of the Tay River and V&A Museum, which add an extra charm to their stay.
The hotel's breakfast is well-regarded for its quality and value, offering a good selection of hot and cold options that cater to a variety of tastes. Although there were some minor criticisms regarding variety and temperature, most visitors found breakfast to be a delightful part of their stay. Dinner experiences, however, were mixed with some enjoying the food and cozy bar environment, while others found the menu limited and service inconsistent.
Rooms at Four Points Flex by Sheraton Dundee are frequently praised for their spaciousness, modern decor and cleanliness. Guests appreciate the comfortable beds, powerful showers and functional layout, which includes good lighting and adequate storage. The quietness of the rooms, despite the central location, ensures a restful stay. Although a few guests mentioned minor drawbacks like the absence of a fridge or small bathroom sizes, these are generally overshadowed by the positive aspects.
Cleanliness is a standout feature with guests repeatedly describing the hotel as immaculate and well-maintained. The highly commendable staff are noted for their friendliness, efficiency and willingness to assist, creating a warm and welcoming atmosphere throughout the property.
The hotel's free Wi-Fi is generally reliable and sufficient for most needs, though occasional connectivity issues were noted. Parking facilities receive mixed reviews due to the lack of on-site parking, but the discount offered for nearby car parks and the convenient drop-off point help mitigate this inconvenience.
Family rooms are well-regarded for being spacious and comfortable, making Sleeperz a suitable choice for family trips. Guests also highlight the hotel's accessible features, such as wide doors, ample movement space and well-designed bathrooms, making it a viable option for guests with disabilities. However, improvements in parking for mobility reasons were suggested.
In summary, Four Points Flex by Sheraton Dundee is consistently praised for its central location, cleanliness, comfortable rooms, friendly staff and overall value for money, making it a top choice for both business and leisure travelers visiting Dundee.
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