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Summary of reviewsAlhambra Thalasso enjoys a picturesque and tranquil location near Hammamet's beach and tourist attractions. Its charming Moorish architecture and well-designed spaces create a serene setting with easy access to Medina and Carthage Land. Guests appreciate the hotel's convenient transportation options to the beach and nearby sights, enhancing their stay.
The breakfast at Alhambra Thalasso offers a varied and hearty buffet with items like croissants, eggs and crepes being particularly praised. The dining environment is pleasant, adding to the positive experience, although improvements in coffee quality and variety of offerings are suggested.
Dinner is a highlight with guests frequently praising the fresh, generous and diverse buffet. The attentive restaurant staff and high service standards contribute to an enjoyable meal experience. A few minor critiques on specific dishes do not overshadow the overall positive feedback on the dinner options.
Rooms are bright, spacious and often feature beautiful views. Guests appreciate the comfortable environment, large beds and friendly reception staff. Despite mentions of outdated furnishings and occasional maintenance issues, the accommodations are generally well-received. Cleanliness and impressive hygiene standards are consistently noted, though some areas, like pool lounge chair mattresses, could use attention.
The hotel staff are celebrated for their politeness, professionalism and exceptional customer service. Receptionists like Wafa, Brahim and Leila are highlighted for their warm and helpful demeanor, significantly enhancing guest satisfaction. While rare, less favorable experiences with staff are mentioned but do not detract from the overall positive impression.
The spa at Alhambra Thalasso stands out as a key feature, offering excellent massage services and luxurious facilities like hammam and sauna. The tranquil spa environment contributes to the hotel's appeal with minor upkeep issues not diminishing the overall high level of satisfaction.
Pool facilities receive praise for cleanliness and variety, including a well-maintained outdoor pool, heated options and a children’s pool. While there are some concerns about maintenance and sunbed arrangements, the overall feedback is positive with plenty of space and a pleasant atmosphere enhanced by excellent poolside bar service.
The beach, a short walk or tuk-tuk ride away, is well-organized and clean, providing stunning sea views and a private, inviting setting. The hotel's efforts to maintain accessibility and comfort at the beach are appreciated, despite occasional issues with beach chair availability.
Parking at the hotel presents mixed experiences with some noting the limited spaces. Nevertheless, guests manage with nearby safe parking options.
Alhambra Thalasso emerges as a family-friendly retreat, offering engaging activities for children and comfortable amenities for adults. The attentive animation staff ensure a pleasant experience for families, though improvements in pool suitability could enhance their stay further.
Interestingly, while the bedding receives mixed reviews, some guests commend the large, clean beds. However, many suggest that upgrades to the mattresses would better align with the hotel’s 5-star status.
Overall, Alhambra Thalasso is highly recommended for its beautiful location, impressive cleanliness, excellent staff, varied dining options, relaxing spa and family-friendly atmosphere.
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