InfoSummary of reviewsBackstage Boutique SPA Hotel, nestled in the heart of Zermatt, boasts an exceptional location praised for its convenience and proximity to essential amenities such as the train station, shops, restaurants and stunning views of the Matterhorn. The central but peaceful spot ensures easy access to popular attractions, ski resorts and local entertainment, making it an ideal base for various activities.
The breakfast experience is a highlight with guests lauding its high quality, great variety and delicious options. The nutritious spread includes fresh fruits, a wide range of cheeses and freshly made egg dishes, garnering frequent acclaim. The beautifully presented, well-rounded meals often exceed expectations, though minor inconveniences like occasional slow service or limited vegetables are noted.
Dining at the hotel is another standout element with visitors praising the delicious and upscale meals, particularly at the Michelin-starred restaurant, After Seven. The hotel's efforts to find alternative dining arrangements when needed further showcase their dedication to a memorable culinary experience. The overall dining ambiance, from the lavish breakfast to exquisite dinners, receives high marks.
The rooms are artistically designed, comfortable and well-maintained, often featuring views of the Matterhorn. Despite being clean and cozy, some guests mention issues like poor soundproofing, lack of bathroom privacy and variable room sizes. Nonetheless, the unique decor and comfort levels remain strong positives.
Cleanliness is a well-regarded aspect with most areas described as spotless and well-maintained. While the majority of feedback is positive, there are occasional mentions of dusty furnishings and specific cleanliness issues, indicating minor room for improvement.
The staff at Backstage Boutique SPA Hotel consistently receive high praise for their exceptional service and friendliness. The team is noted for being welcoming, attentive and proficient in English with specific staff members receiving special commendations. Their helpfulness and willingness to go the extra mile create a warm and inviting atmosphere.
The Wi-Fi generally meets guests' expectations with reliable connectivity, though some mention the absence of support for modern streaming services as a minor drawback.
The hotel's spa is a significant draw with guests appreciating its unique and calming facilities. The diverse wellness options, including saunas, themed steam rooms and a rooftop jacuzzi with Matterhorn views, are frequently highlighted. Occasionally, guests mention maintenance needs and operational issues, but overall, the spa remains a praised feature.
The hotel caters well to families, offering a charming ambiance and attentive service with facilities accommodating multiple generations. Despite the spa sometimes being crowded with children, the overall family-friendly environment is appreciated.
For skiing enthusiasts, the hotel's proximity to key ski lifts and convenient ski storage facilities is a major plus. Guests enjoy easy access to the slopes and the heated sauna after a day of skiing, though minor issues like a small ski rental shop and occasional disorganization are noted.
The vibrant nightlife around the hotel, including a popular basement nightclub, offers a lively atmosphere. However, this can lead to noise disruptions, especially on weekends, potentially challenging guests seeking a quieter environment.
Lastly, the beds receive mixed reviews with many guests finding them comfortable, while others criticize the firmness and lack of pillow support. Personal preferences play a significant role in the perceived comfort level.
In summary, Backstage Boutique SPA Hotel offers a well-rounded experience with its prime location, delectable dining options, unique rooms and excellent spa. The attentive staff and family-friendly services further enhance its appeal, making it a highly recommended destination in Zermatt, despite minor areas for improvement. Show more
InfoSummary of reviewsHotel Pollux in Zermatt is widely acclaimed by guests for its exceptional offerings across various aspects of the stay. Nestled in the picturesque heart of Zermatt, the hotel enjoys a prime location that provides convenient access to local attractions, major ski lifts, and the charming village center, all within walking distance. This central position, combined with cozy accommodations and captivating views, makes it an attractive choice for visitors seeking a blend of adventure and relaxation.
A standout feature at Hotel Pollux is the breakfast experience, which sets a high standard with its vast selection of delicious hot and cold options, including fruits and breads. Guests frequently applaud the complimentary breakfast, often describing it as the best they have encountered in a hotel. The stylish ambiance and exceptional service contribute to a memorable start to the day.
Dining at Hotel Pollux is equally impressive, offering a delightful mix of traditional and eclectic dishes. Guests appreciate the quality and variety of the meals, with the fondue earning special mention. The combination of delicious food and reasonable prices enhances the dining experience significantly.
The rooms at Hotel Pollux are noted for their spaciousness, comfort, and immaculate cleanliness. Many feature stunning views of the Matterhorn or lively Main Street, enriching the overall guest experience. The hotel’s accommodations are particularly family-friendly, catering well to varied family needs with configurations that offer privacy and convenience.
The level of cleanliness throughout the hotel is consistently praised, highlighting the bright and welcoming decor that complements the stylish comfort. Guests also commend the exceptional staff, recognized for their friendliness, professionalism, and attentiveness, ensuring a welcoming atmosphere.
The spa facilities provide a serene and rejuvenating experience, perfect for unwinding after a day on the slopes. The newly renovated saunas and steam rooms, along with the flexibility of using the whirlpool outside official hours, offer a luxurious touch.
Finally, the hotel’s beds receive positive feedback for their comfort and support, contributing to a restful stay. While some may prefer firmer bedding, the overall sleeping experience is pleasant and relaxing.
In summary, Hotel Pollux delivers a highly satisfying experience marked by its excellent location, impressive dining, comfortable accommodations, and outstanding service, making it a preferred choice for those visiting Zermatt. Show more
InfoSummary of reviewsVrony Apartments by Hotel Walliserhof Zermatt receive widespread acclaim for their strategic location, spaciousness, and cleanliness, offering a remarkable retreat in the heart of Zermatt. Guests consistently praise the convenient positioning of the apartments near the main train station, supermarkets, and ski lifts, which provides easy access to local attractions and essential amenities. The stunning views of the Matterhorn from windows and balconies further enhance the appeal for those seeking picturesque landscapes.
The rooms at Vrony Apartments stand out for their spaciousness and modern design, making them ideal for families or groups. Reviewers highlight the ample space, contemporary furnishings, and the inclusion of modern kitchens that add a layer of convenience for guests. The apartments' terraces are particularly noted for providing breathtaking views, enriching visitors' stays with a scenic retreat.
Cleanliness is another strong selling point, with the majority of guests praising the immaculate upkeep and well-maintained environment of the apartments. While occasional minor issues are mentioned, the overall consensus underscores the high standard of cleanliness and comfort offered.
Combining a strategic location, spacious and modern accommodations, and a commitment to cleanliness, Vrony Apartments by Hotel Walliserhof Zermatt emerge as an attractive option for anyone visiting Zermatt, promising a comfortable and visually pleasing experience. Show more
InfoSummary of reviewsHotel Walliserhof Zermatt is renowned for its exceptional location in the heart of Zermatt, placing guests within easy reach of the train station and main street, surrounded by cafes, restaurants, shops, and attractions. Its traditional Swiss charm, complemented by modern amenities, presents a comfortable and inviting atmosphere, perfect for both brief and extended stays. Rooms are spacious, clean, and often offer stunning views of the Matterhorn, enhancing the alpine experience. The hotel’s friendly and accommodating staff, along with its superior breakfast options, contribute to its popularity among travelers.
Guests praise the hotel's breakfast as a standout feature, offering a generous and diverse selection that caters to various tastes. The on-site restaurant garners positive remarks for its traditional Swiss dishes, especially the cheese fondue and raclette, providing a delightful dining experience supported by lovely staff.
The spacious rooms, often surpassing expectations, boast beautiful decor and commendable cleanliness. The attention to detail and Swiss ambiance create a homely feeling, making it an appealing choice for families, with family-friendly amenities and accommodations.
Cleanliness is a highlighted trait, with guests appreciating the immaculate condition and well-maintained facilities. The hotel's central location enhances convenience, allowing easy exploration of the nearby ski facilities and hiking trails. Ski enthusiasts find the hotel particularly appealing due to its strategic location and skiing amenities, including a well-equipped ski room.
The staff's exceptional hospitality is a key strength of Hotel Walliserhof Zermatt, with staff praised for their warm and helpful nature. Although internet connectivity can be inconsistent, overall, the wifi is satisfactory for most visitors.
The hotel’s spa, though small, offers a charming retreat with valuable amenities for relaxation. Although it might benefit from some updates, it remains a delightful addition to a stay here.
For a three-star hotel, Walliserhof Zermatt consistently exceeds expectations, delighting guests with its charm, comfort, and value. Despite minor areas for improvement, such as room configurations and wifi connectivity, the overwhelmingly positive guest experiences make it a favored destination in Zermatt. Show more
Recently renovated, the hotel offers a warm welcome to all travelers who are seeking for quiet and modern accommodation in the center of Zermatt.
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Summary of reviewsHotel Garni Testa Grigia in Zermatt is exceedingly well-received among guests with many praising its exceptional qualities that often defy its three-star rating. Centrally located, the hotel is strategically positioned minutes from the main train station, placing guests in the heart of Zermatt’s bustling shopping and nightlife district. This prime location allows for convenient access to a plethora of local amenities, including restaurants, shops, grocery stores and popular attractions. Despite its centrality, the hotel manages to provide a quiet, restful environment for its guests.
The breakfast offerings are lauded for their variety, quality and freshness with a diverse selection catering to different tastes and dietary needs. Guests frequently describe the breakfast as delicious and plentiful and the staff’s friendly and attentive service further enhances the dining experience.
Rooms at the hotel receive considerable acclaim for their spaciousness, cleanliness and modern amenities. Many feature balconies with stunning views of the Matterhorn, providing an enchanting backdrop to guests' stays. The bathrooms are also highlighted for their modernity and luxurious elements. The impeccable cleanliness maintained throughout the hotel, including common areas, underscores the hotel’s dedication to a high standard of hygiene.
The staff at Hotel Garni Testa Grigia receive high praise for their friendliness, helpfulness and multilingual capabilities, contributing significantly to the positive guest experience. Guests frequently highlight the proactive and efficient service provided by the front desk and housekeeping teams.
WiFi is another strong point with guests appreciating the fast, reliable and free connection available throughout the hotel. For ski enthusiasts, the hotel’s convenient location near the Gornergrat railway station and various ski lifts, along with well-equipped ski storage and rental facilities, provides an excellent base for skiing adventures.
While situated in a vibrant nightlife district, some light sleepers might find the street noise a challenge. The beds, generally comfortable, received mixed reviews regarding their firmness and condition, but the overall feedback remains positive.
In summary, Hotel Garni Testa Grigia provides an excellent and convenient base for exploring Zermatt, combining outstanding service, cleanliness and modern amenities with a prime location and reasonable pricing. The hotel truly stands out as an appealing option for travelers seeking comfort and quality. Show more
InfoSummary of reviewsWellness Hotel Alpenhof in Zermatt receives widespread acclaim for various aspects of its offerings, creating a comprehensive and luxurious experience for guests. Nestled in a tranquil yet accessible area, the hotel’s proximity to the main station, village attractions, ski lifts and breathtaking Matterhorn views makes it an ideal location for both relaxation and active pursuits. A slight uphill walk is mitigated by a convenient shuttle service.
The breakfast at the hotel is a favorite among guests, who praise the exceptional variety and quality of the buffet. Fresh, delicious options and a pleasant dining room, combined with friendly staff, make for an outstanding start to the day. Dinner receives similar accolades with guests enjoying the ever-changing, high-quality menu that offers fine dining at reasonable prices. The restaurant’s ambiance and attentive service further enhance the dining experience.
Room accommodations are another highlight, characterized by their cleanliness, modern amenities and tasteful decor. Guests appreciate the comfortable beds, spacious layouts and stunning Matterhorn views, particularly from rooms with balconies. Despite some minor comments on room size and bed firmness, overall satisfaction is high with many guests describing the rooms as charming and well-equipped.
Cleanliness throughout the hotel is frequently praised with a meticulous standard maintained in both personal and common areas. The staff's friendliness and attentiveness significantly enhance the overall stay. From reception to wellness facilities, the professionalism and warm demeanor of the staff are consistently noted, making guests feel welcomed and well-cared for.
The spa facilities at Wellness Hotel Alpenhof are another major attraction, highly praised for their beauty, cleanliness and comprehensive amenities. Pools, hot tubs, saunas and rest areas create a relaxing and enjoyable wellness experience. Similarly, the pool area, including both indoor and outdoor offerings, receives positive reviews for cleanliness and comfort, although some found the indoor pool slightly cold in winter.
Family travelers find the hotel accommodating with a welcoming atmosphere, dedicated family amenities such as a kids' menu and spacious family rooms. Nevertheless, it’s noted that children should be accompanied, a rule that is not always strictly enforced.
The beds at the hotel are generally appreciated for their comfort, contributing to restful nights for most guests despite a few divergent experiences related to firmness preferences.
Overall, Wellness Hotel Alpenhof is recognized for its understated luxury, combining modern elegance with exceptional service and facilities. The high-quality room service, sophisticated ambiance and affordability without compromising on luxury make it an outstanding choice for discerning travelers seeking a refined and enjoyable stay. Show more
