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Summary of reviewsNaco Aparthotel by Arca Spa in Zermatt offers an exceptional experience characterized by its superb location, outstanding service, and luxurious amenities. Situated just a short walk from the main train station, the hotel provides easy access to public transportation and local attractions, including the ski lifts and shopping areas. Despite its central location, the hotel maintains a peaceful ambiance, offering stunning views of the Matterhorn.
Guests frequently commend the extensive and high-quality breakfast buffet, which caters to a range of tastes and includes unique options like instant noodles and fresh yogurt. The breakfast venue is complemented by a friendly and helpful staff, enhancing the dining experience.
The aparthotel is noted for its spacious, clean, and modern rooms, many of which include practical kitchenettes and dining areas. The balconies offer panoramic views, adding to the memorable stay. Impeccable cleanliness extends throughout the property, from the spotless rooms to the common areas and spa.
The hotel's staff receives high praise for their warmth, professionalism, and excellent customer service, contributing significantly to guests’ comfort and satisfaction. The team is proficient in English, ensuring smooth communication and assistance.
The wellness and pool facilities are a highlight, featuring a heated saltwater pool and various saunas, offering a rejuvenating retreat after a day on the slopes. Ski enthusiasts appreciate the convenient location near ski lifts and the well-equipped ski room.
The beds, especially the king-size options, are comfortable and enhance the restful experience, although sofa beds may not be as comfortable for adults. Overall, Naco Aparthotel by Arca Spa provides a blend of comfort, luxury, and convenience, making it a top choice for travelers seeking an indulgent and memorable stay in the Swiss Alps.
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