4-Star HotelSummary of reviews related to the '4 Star' categoryThe Hotel Unforgettable - Hotel Tiliana by Homoky Hotels & Spa elicits mixed feelings regarding its four-star rating with some guests asserting it performs better than five-star hotels in many aspects, while others believe it falls short of the expected standards. Despite its location not being the most central, the hotel offers good value for money and its facilities meet the criteria for a four-star establishment. Guests praise the excellent amenities provided, deeming them suitable for the rating.
However, there are recurrent complaints about certain services and features. Many feel the breakfast doesn't quite meet the expectations for a four-star hotel, pointing out both the additional charges for basic breakfast extras and the lack of variety. Issues of cleanliness and overall maintenance also emerged with some guests noting these do not measure up to the hotel's supposed star rating. Additionally, operational aspects like the wellness center hours and room amenities could be improved.
Overall, while the hotel has strong points in terms of value and amenities, certain areas need attention to fully align with a four-star designation.
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