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Summary of reviewsHotel Zwartewater receives high praise from guests, especially for its exceptional location by a serene waterway, perfectly balancing tranquility with accessibility to local attractions like Giethoorn and Zwolle. The picturesque setting is enhanced by spacious, well-maintained rooms, many of which feature balconies or terraces offering stunning water views. The hotel is a haven for nature enthusiasts and adventure seekers, providing an excellent environment for cycling and other outdoor activities.
The breakfast experience at Hotel Zwartewater is frequently highlighted as a standout feature with guests appreciating the extensive variety and freshness of the offerings. The bright and tidy breakfast room, complemented by breathtaking views and live cooking stations, adds to the positive dining experience. The hotel’s dinner options also impress, especially at Restaurant Frank, noted for its delicious cuisine and beautiful terrace views. Guests enjoy both à la carte dining and themed buffet events, underlining the quality and service provided.
The rooms are described as large, bright and clean with stunning river views enhancing the overall pleasant stay. While some areas of the hotel could benefit from updates, particularly the older rooms and bathrooms, the general standard of cleanliness remains high, largely due to the diligent housekeeping staff.
The staff at Hotel Zwartewater is often commended for their professionalism and warmth. Both the reception and restaurant teams are noted for their friendliness and attentive service, ensuring guests feel welcomed and well-cared for throughout their stay. Though there are occasional mentions of variability in service, the overall sentiment is overwhelmingly positive.
The pool facility, when available, is appreciated for its good temperature and spaciousness, adding a pleasant surprise to the guest experience. However, it’s important to note that the pool and sauna are sometimes closed, impacting guest satisfaction.
As a family-friendly establishment, Hotel Zwartewater excels in providing a warm and welcoming atmosphere with rooms spacious enough to accommodate families comfortably. The location and amenities make it an ideal destination for those traveling with children or pets, offering convenient, inclusive policies for both.
For business travelers, the hotel provides functional business facilities, including ample workspace in rooms and excellent bicycle storage for those combining business with leisure activities.
In terms of accessibility, the hotel is noted for being easy to reach and equipped with an elevator, though some areas, like the availability of a disabled toilet, could see improvement.
Overall, Hotel Zwartewater leaves a favorable impression with its beautiful location, excellent dining options, comfortable rooms and dedicated staff, making it a memorable destination for a wide range of travelers.
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