This hotel has implemented a certified zero waste system and participates in the Green Key program and Türkiye Sustainable Tourism Program. It utilizes energy-saving lighting, energy saver systems in rooms, and sensor lighting in public areas. The hotel also has practices for recycling and sends food leftovers to animal shelters.
The REAL KiNG RESiDANCE in Yomra, Trabzon is praised for its strategic and vibrant location, providing easy access to various amenities, shopping centers and popular tourist attractions. Its proximity to the airport further adds to its convenience, making it ideal for both leisure and business travelers. The serene yet well-serviced location offers a peaceful retreat close to the lively city center.
Breakfast at the hotel receives mixed reviews with many guests enjoying the fresh and diverse options, particularly the well-organized buffet. However, there are criticisms regarding the repetitiveness and limited variety with some mentioning issues like cold food and service inconsistencies.
The hotel's rooms are frequently lauded for being spacious, clean and luxurious, catering well to families with multiple bedrooms and bathrooms. Despite occasional comments about slightly outdated furniture and dim lighting, the accommodations are generally well-maintained with commendable sound insulation. However, some guests noted discrepancies between online photos and actual room conditions.
Cleanliness at the hotel garners both praise and criticism. While many guests found the rooms and facilities to be clean with daily housekeeping services keeping the environment tidy and comfortable, there are concerns about inefficient cleaning practices and maintenance issues, including instances of dirty floors and hygiene problems.
The staff at REAL KiNG RESiDANCE receive high recognition for their professionalism, friendliness and dedication to service. Various team members are often commended by name for their helpfulness and the multilingual staff enhances the experience for international guests. Despite occasional critiques, the staff's cooperative and welcoming nature significantly contributes to a positive guest experience.
The hotel's Wi-Fi services are notably weak with many guests reporting slow and unstable connections, indicating a need for improvement. Parking at the hotel presents challenges with limited spaces and congestion, though some underground parking is available.
Families find the hotel particularly accommodating with spacious suites and a quiet, safe environment that is well-suited for children. The presence of family-friendly amenities contributes to an enjoyable and comfortable stay.
Beds receive mixed feedback with some guests praising their comfort while others point out issues with old and worn-out mattresses and occasional cleanliness problems. Addressing these concerns could further enhance the overall guest experience.
In terms of meeting a four-star standard, opinions vary. Some guests feel the hotel aligns with its rating through clean rooms and elegant decor, while others believe the overall condition and high prices fall short of four-star expectations.
Finally, the in-room jacuzzis generate mixed reviews with some guests appreciating the spacious and clean features, while others report functional issues and poor maintenance, including cleanliness concerns.
Overall, REAL KiNG RESiDANCE offers a comfortable and convenient stay with commendable staff service and a prime location, though it can benefit from improvements in breakfast variety, Wi-Fi connectivity and room maintenance to fully meet guest expectations.
Novotel Trabzon is recognized for its eco-friendly efforts, holding a Planet 21 Bronze status, which signifies an action plan for sustainable development. The hotel implements practices such as using at least 80% local and organic food, utilizing LED lighting for at least 80% of its needs, and having a comprehensive food waste policy. They also provide biodegradable coffee stirrers and drinking straws, eco-friendly cleaning products and toiletries, and an electric car charging station. The hotel reinvests at least 10% of profits in community and sustainability initiatives and purchases annual offsets for at least 10% of their carbon footprint.