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Summary of reviewsThe Bourbon Atibaia Resort is a top choice for city-dwellers looking for a quick retreat with its excellent location and stimulating environment for families with children. The resort offers a gastronomic experience with a great variety of high-quality food for breakfast, lunch and dinner. The dinner experience is a highlight with guests praising the variety and quality of the food. The rooms are spacious and comfortable with excellent facilities and thematic designs. The hotel boasts top-notch cleanliness with spotless rooms and impeccably maintained outdoor spaces and gardens. The staff is kind, helpful and professional, creating a fun environment for all ages. The pool area is a highlight of the resort with a large and varied pool area, featuring both indoor and outdoor pools, heated pools, children's pools and even a pool water slide. The resort is an excellent family-friendly hotel offering a wide range of activities for children of all ages. Overall, the Bourbon Atibaia Resort is a marvellous and worthwhile experience that comes highly recommended. Show more
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Categories
Luxury Resort
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Indoor Pool Children's Pool Pool Swim Up Bar Pool Water Slide Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
Resort with Tennis Courts
5-Star Resort
Resort with Outdoor Pool
Resort with Pool Water Slide
Resort with Swim Up Bar
Resort with Children's Pool
Resort with Indoor Pool
Resort with Heated Pool
Room Types
Deluxe ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Boasting a balcony, this apartment also features soundproof walls, a minibar and a flat-screen TV with cable channels. The unit has 2 beds.
Superior ApartmentThe air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a bidet. This apartment has soundproof walls, a minibar, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.
Deluxe ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a bidet. Boasting a balcony, this apartment also offers soundproof walls, a minibar and a flat-screen TV with cable channels. The unit has 2 beds.
SuiteThis spacious suite features 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed.
Guest Reviews
9.0
Excellent
Location
The Bourbon Atibaia Resort boasts a great location for those who live in São Paulo with easy access and proximity to the city. Although some guests had difficulty finding their way around due to poor signage, the resort's overall location is deemed excellent. Families with children particularly enjoyed the stimulating environment and while there may be ongoing construction, the resort's pleasant atmosphere makes up for it. However, guests longing for a calm and quiet space may be disappointed. All in all, the Bourbon Atibaia Resort's prime location makes it a top choice for city-dwellers looking for a quick retreat.
Breakfast
The Bourbon Atibaia Resort is a place where you can indulge in a gastronomic experience. The buffet has a great variety of high-quality food for breakfast, lunch and dinner. The café da manhã is maravilhoso with a vast selection of delicious options. The varied meals offered are all mouth-wateringly delicious. The food is so good that it is the point chave of the resort. The employees are super prestativos and the higiene is 100%. The staff provide excellent service and the buffet includes comida variada e de excelente qualidade. Some people noticed a lack of options like açucar zero and hot water with coffee solúvel and there were reports of ressecados frios on the first day. However, the positive reviews outweigh the negative ones, praising the varied and diversificadas refeições de qualidade e atendimento excepcionais.
Dinner
The dinner experience at Bourbon Atibaia Resort is a highlight according to guest reviews. Many guests praise the variety and quality of the food with some thanking the chef for accommodating special requests. The buffet at both dinner and lunch offers plenty of options, including delicious desserts and fruits. Some guests feel the restaurant could be better organized and others suggest more variety in the menu from day to day. However, the majority of guests seem pleased with the quality and variety of the food. The only complaints seem to be limited options for children and occasional noise during peak dinner hours. Overall, guests are impressed with the extensive and diverse options available in all meals.
Rooms
The Bourbon Atibaia Resort offers a variety of room options with impressive views of the surrounding area. The rooms are very spacious and comfortable with excellent facilities and thematic designs, such as the Cebolinha room. The cleanliness of the rooms is impeccable, making for a comfortable and worry-free stay. While some rooms may be in need of improvements, such as maintenance or updates, overall, the accommodations are excellent. The hotel offers a complete experience, including outdoor and indoor activities, as well as meals. The beds are comfortable and the showers are great. However, some guests noted particular areas that could use improvements, such as the carpeting or old lighting fixtures. Overall, the Bourbon Atibaia Resort offers comfortable and spacious accommodations with impeccable cleanliness for a great stay.
Beds
If you're looking for a comfortable and clean stay, look no further than Bourbon Atibaia Resort! Guests have raved about the comfort and size of the beds in their rooms. Plus, for those travelling with little ones, the hotel even provides bed rails and cribs. Although some reviewers have noted a lack of activities for children and recommended a upgrade from double to queen size beds, the overall experience is positive with guests enjoying their comfortable and spacious accommodations.
Cleanliness
The Bourbon Atibaia Resort boasts top-notch cleanliness with spotless rooms and impeccably maintained outdoor spaces and gardens. The bed linens and towels are noted to be of high quality and the hotel staff is polite and accommodating. However, some guests reported issues with insects on balconies, carpeted floors and a lack of maintenance in certain areas. The restaurant and room service were also criticized for cleanliness and service issues. Despite these isolated incidents, the hotel is considered a comfortable and beautiful destination with friendly staff and overall excellent hygiene.
Staff
When it comes to the staff, the Bourbon Atibaia Resort really shines. Guests frequently mention the kindness, helpfulness and professionalism of the team. Whether it's the front desk, restaurant waitstaff or recreation team, guests always feel well-attended. Many reviewers also call out specific individuals who made their stay extra special. Additionally, the hotel staff is praised for their skill in engaging with children and creating a fun environment for all ages. While there are a few scattered negative comments regarding specific staff members, overall guests find the Bourbon Atibaia Resort team to be top-notch.
Pool
The Bourbon Atibaia Resort boasts a large and varied pool area, featuring both indoor and outdoor pools, heated pools, children's pools and even a pool water slide. The pools are generally well-maintained and treated with ozone for a pleasant swimming experience. While some guests did express disappointment with the temperature of certain pools, others were pleased with the range of options and the fact that the pools are climate-controlled. Families will appreciate the many child-friendly features of the resort, including the huge family pool and the availability of activities for children of all ages. While there are some minor issues that could be addressed, such as the need for better shower facilities and pool maintenance, overall the pool area is a highlight of this impressive resort, which also boasts excellent staff hospitality, top-notch infrastructure and great options for leisure and entertainment.
Family
The Bourbon Atibaia Resort is an excellent family-friendly hotel offering a wide range of activities for children of all ages. The resort has an excellent team of monitors who organize a variety of fun activities for kids, including interacting with the beloved characters from Turma da Mônica. The resort has fantastic facilities for children, including a playground, a kid-friendly pool and a bowling alley. For adults, there are excellent dining options, an adult pool and plenty of leisure activities. While some guests reported minor issues with the quality of supervision and the limited size of the children's play area, overall, families highly recommended this resort for its fantastic family-friendly atmosphere, great food and attentive staff.
5 Star
The Bourbon Atibaia Resort is a must-visit destination for those seeking an exceptional and comfortable stay. With excellent facilities and services, it is considered to be one of the best resorts in São Paulo. Guests have described their experience as superb and surprising with some even saying it's one of the best resorts they have ever visited. The hotel's exceptional staff and attention to detail make every guest feel welcome and ensure an enjoyable and peaceful stay. Whether you're looking to relax or have some fun, the Bourbon Atibaia Resort offers something for everyone. Overall, it's a marvellous and worthwhile experience that comes highly recommended.
Outdoor Pool
The outdoor pool at Bourbon Atibaia Resort is a great feature according to guest reviews. The pool is treated with ozone and is described as a delight to swim in. The resort has both indoor and outdoor pools that are either heated or climate controlled. The surrounding scenery is beautiful and perfect for a relaxing walk. Although some guests mentioned that the outdoor pool can get crowded and would benefit from being slightly warmer. Overall, guests enjoyed their time at the pool and highly recommend it.
Yes, Bourbon Atibaia Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Swim Up Bar, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Bourbon Atibaia Resort.
No, Bourbon Atibaia Resort doesn't allow dogs.
Yes, parking facilities are available at Bourbon Atibaia Resort.