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Summary of reviewsOne Ocean Resort and Spa is an exceptional hotel with a prime location right on the beach and in walking distance to many restaurants, shops and bars. Guests rave about the outstanding staff who are courteous, helpful and willing to go above and beyond to make sure guests are taken care of. The rooms are generally clean, comfortable and well-appointed with some offering amazing ocean views, but some guests found them too small and outdated. The spa and pool receive high praise for being clean, well-maintained and providing rejuvenating experiences. Although valet parking is mandatory and expensive, guests enjoy the beach access and the hotel's luxurious decor. Overall, One Ocean Resort and Spa is considered a great destination for beach lovers and a perfect place for a relaxing getaway. Show more
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Categories
Luxury Resort
Beachfront Resort
Resort near The Beach
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Dog Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Outdoor Pool
Business Resort
Resort with Parking
Accessible Resort
Resort with Gym
4-Star Resort
Resort with Outdoor Pool
Resort with Heated Pool
Room Types
Standard View KingThis king room has a flat-screen TV, air conditioning and tea/coffee maker.
Standard View DoubleThe double room provides air conditioning and a safe deposit box. The unit offers 2 beds.
Deluxe View KingThe double room features air conditioning and a safe deposit box. The unit has 1 bed.
Deluxe View King AccessibleThis king room has a tea/coffee maker, air conditioning and seating area.
Deluxe View King Roll-In ShowerThis king room has a bathrobe, seating area and flat-screen TV.
Standard View King Roll-In ShowerThis king room features a tea/coffee maker, air conditioning and bathrobe.
Standard View King AccessibleThis king room features a tea/coffee maker, air conditioning and bathrobe.
Deluxe View DoubleThis double room features air conditioning, bathrobe and seating area.
Oceanfront King BalconyThis king room has a balcony.
Oceanfront Corner King BalconyThis king room has a balcony.
Oceanfront Balcony. 2 Double BedsThe spacious double room features air conditioning, a safe deposit box and a balcony. The unit has 2 beds.
PURE Wellness Oceanfront King BalconyThis king room features a balcony.
PURE Wellness Deluxe View KingThis king room has a tea/coffee maker, bathrobe and seating area.
PURE Wellness Deluxe View DoubleThe double room features air conditioning and a safe deposit box. The unit has 2 beds.
King Suite with Sea ViewThe spacious suite features air conditioning, a safe deposit box and a balcony. The unit has 2 beds.
Guest Reviews
8.8
Excellent
Location
One Ocean Resort and Spa boasts a great location right on the beautiful beach and guests love being in walking distance to many restaurants, shops and bars. The hotel offers excellent selection of restaurants with an array of options around and staff is very friendly. This prime location in Atlantic Beach allows for easy access to the beach, shopping stores and restaurants without having to drive. Guests can enjoy direct access to the beach and great balcony views. The location and exterior of the hotel is the best part with an exceptional beach view. You get to the beach quickly and easily with excellent beach and pool access. Location is perfect, clean everything and with many old-time shops all around. One Ocean Resort and Spa offers the perfect location for your next beach vacation.
Rooms
One Ocean Resort and Spa offers a well-kept property with comfortable, clean and well-appointed rooms that face the ocean, some with balconies offering amazing views. The bedding and showers are great and accommodations are clean, well-lit and pleasant. However, some guests found the rooms and bathrooms too small, outdated with low water pressure and furnishings showing age. Additionally, some guests did not get the room they requested or experienced electrical problems, noise in the bathroom or palmetto bugs on the walls. There is no daily maid service during the pandemic and some rooms do not have balconies or windows that open for fresh air. However, the resort offers oceanfront rooms with ocean views, modern and clean amenities and a nice view.
Beds
If you're looking for a comfortable stay in a hotel, then look no further than the One Ocean Resort and Spa. The rooms are simply amazing and offer the most comfortable stay that any guest could ask for. The bedding provided on the bed is just what you need to ensure that you have a peaceful and restful night's sleep. Guests have praised the comfortable beds and bedding. However, some have stated that the beds were too soft or super uncomfortable. While the only double beds available could be bigger, others have specifically commented on how comfortable the king size beds are. Some guests also mentioned that the beds are hard, nonetheless One Ocean Resort and Spa's beds will ensure that you have a peaceful and enjoyable stay.
Cleanliness
If you're looking for a vacation spot that is spotless and well-maintained, One Ocean Resort and Spa is the perfect destination for you. Guests rave about the cleanliness of the property, from the spectacular lobby to the beautiful rooms. Attention to detail is evident in every clean facility and the staff are described as courteous and helpful. In addition to the location, beach access and comfort, cleanliness is a standout feature of this hotel. The restaurant is also reported to be clean and guests appreciate the clean and comfortable rooms. Some guests had issues with cleanliness, such as rooms not being cleaned daily or old stains, but overall, the facility earns high marks for its cleanliness. With friendly staff and great water pressure, this modern and clean resort will make for a comfortable and enjoyable stay.
Staff
If there's one thing the guests of One Ocean Resort and Spa can't stop talking about, it's the outstanding staff. From the valets to the front desk attendants to the spa employees, every single person seems to go above and beyond to make sure guests are taken care of. The customer service at One Ocean is truly exceptional with many guests using words like "fantastic," "exemplary," and "awesome" to describe their interactions with the staff.
Some standout employees mentioned by name include Marla, John, Lorraine, Jasmin, Nick, Renata, Melissa and Aubrey – but really, everyone is a star at One Ocean. Guests rave about the attentive, personable and kind staff, who are always willing to help whether it's with a restaurant recommendation or a billing issue.
Of course, not all of the reviews are positive – a handful of guests mention rude or unhelpful staff members and one person accuses the hotel of "fake-polite" customer service just to extort tips. However, these negative experiences seem to be the exception rather than the rule. Overall, guests consistently praise the staff's professionalism, friendliness and willingness to go the extra mile. It's clear that at One Ocean Resort and Spa, the staff truly make the difference.
Spa
One Ocean Resort and Spa boasts a wonderful spa that receives high praise from guests. The spa is located in a beautiful area of the hotel and features a jacuzzi, whirlpool and a nice relaxation area. Guests rave about the exceptional service they receive and note that the spa is constantly maintained for cleanliness and fresh towels. Those lucky enough to visit the spa left feeling rejuvenated and relaxed. Though some guests note that they may have missed out on the spa due to pandemic related closures or the expense of treatments, overall the spa at One Ocean Resort and Spa receives glowing reviews from guests. Additionally, the pool and beach areas of the hotel also receive high praise.
Pool
One Ocean Resort and Spa offers its guests an awesome oceanfront property with easy beach and pool access. Guests have raved about the beautiful beach and warm pool that the hotel has to offer. Although some suggest that the pool needs to be heated until the end of May, many have complimented the size and cleanliness of the pool. Some guests wish that a public hot tub was available but have praised the pool services that are currently offered. Overall, the location, cleanliness, comfort and beach access of One Ocean Resort and Spa have contributed to making it a great destination for those looking to relax in an outdoor pool or spend the day at the beach. In addition, the hotel's room service has been praised for the excellent food it provides.
Beach
One Ocean Resort and Spa boasts an enviable location right on the beach, offering guests easy and quick access to the calming shores. With direct beach access, guests can enjoy making sand castles and taking leisurely strolls along the shore. The location of the hotel is highly praised by guests, who love being so close to the beautiful beach. Some guests have even been delighted to find that their room has a great ocean view. Although some guests wished their window opened to feel the ocean breeze, the luxury of being on the beach made up for it. The pool and beach are also highly rated, as they offer clean and comfortable places for guests to relax. Overall, the convenient location, cleanliness and beach access make One Ocean Resort and Spa a highly sought-after destination for beach lovers.
Parking
Guests of One Ocean Resort and Spa must use valet parking, which some found expensive at $25-53 a night. Some guests were unhappy that parking was not free and was mandatory, while others found no complaints with the valet service. Some rooms overlooked the parking lot, which was described as dirty by some guests. The valet service was appreciated by others who found their cars parked in safe lots and some guests praised the gentleman who parked their car. However, a few guests had negative experiences with the valet service, such as being left in a dark parking lot without security or not being informed about the parking fee. Overall, the parking situation at the hotel was not ideal for some guests.
4 Star
The One Ocean Resort and Spa is an exceptional and inviting place to stay while visiting family or for a much-needed getaway. Guests found the facilities to be superb with very good amenities and a great location. The food was highly praised and rated as 4 star quality. Though some guests commented that the hotel should have more to offer for its 4 star rating, the overall experience was described as awesome, dewing visitors to return. While there were a few negative comments stating that the hotel may not truly be a four star experience, the majority of guests highly recommended and enjoyed their stay at One Ocean Resort and Spa.
Luxury
One Ocean Resort and Spa is a lovely hotel that exudes luxury. Guests agree that the hotel is beautifully decorated with phenomenal decor, worthy of a resort. The hotel also boasts a great location right on the beach. Although a few guests had some minor complaints and felt that the hotel did not live up to its advertised luxury, overall, visitors were impressed with their stay. Everything was amazing and some even considered the hotel to be once a 5-star establishment. Guests also felt that the hotel was elegant and beautiful and for the price, everything should feel like pure luxury.
Yes, One Ocean Resort and Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at One Ocean Resort and Spa.
Yes, One Ocean Resort and Spa welcomes dogs.
Yes, parking facilities are available at One Ocean Resort and Spa.