InfoSummary of reviewsHotel Alizéa, situated in the heart of Avignon, receives widespread appreciation for its prime location, providing easy access to the city’s main attractions, including the Palace of the Popes and the nearby SNCF and bus stations. Guests highlight its convenience, being steps away from the train station and having an array of shops, bars and dining options at their doorstep. The hotel staff are consistently commended for their friendliness, professionalism and attentiveness with particular praise for individuals like Hajar, Farah and Mouloud who enhance the welcoming atmosphere, making the stay pleasant despite some shortcomings.
While the hotel does not offer an on-site breakfast, guests find the nearby café a satisfactory alternative for a hearty meal to start the day. The rooms present a more mixed experience; certain rooms are noted for their spaciousness, soundproofing and air conditioning with some guests appreciating cleanliness on surface level. However, numerous reviews point out significant maintenance issues, including mold, drainage problems and outdated furnishings, as well as discrepancies between expected and actual room conditions. The cleanliness of the hotel appears to be a major concern with reports of dirt, bad odors, mold and generally unsanitary conditions weighing heavily in guest reviews.
While the Wi-Fi service has its moments of reliability, many guests encounter connectivity problems, particularly on higher floors. The area’s vibrant nightlife, though enjoyable during the day for its cafes and theaters, contributes to substantial nighttime noise, challenging those seeking a quiet rest. In terms of bedding, comfort levels vary significantly with some guests reporting satisfactory experiences, while others face discomfort due to mattress quality, pillow hardness or even issues like bedbugs.
Overall, Hotel Alizéa is prized for its exceptional location and outstanding staff, but the maintenance and cleanliness issues, variable Wi-Fi connectivity, nighttime noise and inconsistent bedding quality present significant challenges that potential guests should consider. Show more
