4-Star HotelThis hotel offers recreational amenities such as a fitness center and bicycles to rent. It provides complimentary wireless internet access, concierge services, and a ballroom. Guests can enjoy a snack bar, room service, and a bar/lounge.
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Summary of reviews related to the '4 Star' categoryEurostars Palacio de Cristal offers an affordable four-star experience with some notable qualities and areas of improvement. Guest reviews highlight the hotel's cleanliness and the kindness of the staff, commending the modern furnishings and spacious rooms. The unique building structure and its amenities align well with expectations typical of a four-star hotel.
However, some guests feel the hotel falls short of four-star standards in several areas. Maintenance issues like flooding in the bathrooms and overall room upkeep are points of concern. The breakfast service and variety have also been criticized for not meeting the anticipated four-star quality. While some guests found the stay worth trying and praised the quality-price relationship, others felt that various facilities and services did not justify the hotel's four-star rating.
Despite mixed reviews, those who enjoyed their stay appreciated the modern design and the general condition of the rooms, describing their experience as pleasant. The balance of opinions suggests that while the hotel has its strengths, there are aspects in need of enhancement to fully meet the expectations of a four-star establishment.
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