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Summary of reviewsHotel Xa´an Bacalar offers a serene blend of tranquility and accessibility, located just a short walk from the bustling center of Bacalar. This peaceful setting is complemented by well-maintained gardens and an inviting pool, making it a cherished retreat for guests who value both convenience and calm. The hotel's proximity to the ADO bus terminal is also appreciated for ease in travel logistics.
The hotel’s breakfast, although simple, provides a pleasant start to the day with fresh coffee, toast, cereals, and fruit, allowing guests to begin their exploration of Bacalar with ease. The cozy breakfast area adds to the charm and overall experience.
Rooms at Hotel Xa´an Bacalar are spacious, featuring large, comfortable beds and effective air conditioning, which enhances the comfort of the stay. While there are some reports of minor maintenance issues, such as occasional dampness or outdated facilities, the overall cleanliness is noted, with daily cleaning practices ensuring rooms remain hospitable.
The staff consistently receive high praise for their friendliness and eagerness to assist, with a notable dedication to guest satisfaction. Their helpfulness and prompt problem-solving contribute significantly to creating a welcoming and community-oriented atmosphere.
The hotel offers well-kept outdoor facilities, including a relaxing pool area and a rooftop terrace with hammocks and swing chairs. The pool serves as a tranquil escape, providing a space for unwinding after a day of activities. Despite some minor attention needed for WiFi connectivity in rooms, communal spaces like the terrace offer better access.
Overall, Hotel Xa´an Bacalar stands out for its friendly service, inviting atmosphere, and comfortable accommodations, providing good value for a restful and enjoyable stay in Bacalar.
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