Resort with Swimming Pool Infinity Pool Panoramic View Pool Private Pool Outdoor Pool
This resort features a full-service spa offering massages, body treatments, and facials. It has two restaurants and a bar/lounge. The hydrotherapy circuit with pools at different temperatures, hammam, and sauna enhances the pool experience.
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Summary of reviews related to the 'Pool' categoryEl Santuario Resort & Spa offers a mixed bag when it comes to its pool facilities. Many guests rave about the private pools in their rooms, appreciating their fabulous, perfect and climate-controlled temperatures. These private pools are described as very nice, warm and comfortable with some offering stunning views. However, issues with maintenance and cleanliness detract from the overall experience. Common outdoor pools have received criticism for being cold, dirty and in need of upkeep, including problems with the filtration systems and slimy surfaces.
The pool area's appearance is another concern with some describing it as neglected and outdated. A particular downside noted was the lack of heating in the general outdoor pools and issues with the cleanliness of the jacuzzi. Service by the pool could also be improved, as some guests felt that staff were not proactive in offering drinks.
Despite these challenges, the resort's facilities overall receive high praise, especially the food and the breathtaking views. The main pool has also garnered some positive remarks for being clean and offering warm water with scenic lake views. Nevertheless, the resort’s pool experience seems divided, depending largely on whether guests are referring to the private in-room pools or the shared common pools. Show more
