4-Star HotelSummary of reviews related to the '4 Star' categoryEurostars Florence Boutique has been labeled as a four-star hotel, but many guests have voiced that it falls short of this rating. The general consensus points to a series of shortcomings that make it seem more akin to a three-star establishment. Maintenance issues are prevalent with some rooms reportedly feeling no better than those in a two-star hotel. The free water service, a feature prominently advertised, often runs empty and empty PET bottles are left standing around unattended. Room sizes are small and overall room quality fails to meet four-star standards.
Breakfast also draws criticism for its limited variety and high price, not living up to the expectations set by the hotel’s four-star branding. The service, though generally considered attentive by some, has a number of misses that detract from the expected quality of a four-star experience.
Guests feel the hotel is outdated and in need of an upgrade with attention to detail and proper maintenance being particularly important areas requiring improvement. The price, seen as too high for what is delivered, further contributes to the sentiment that the Eurostars Florence Boutique doesn't quite earn its four-star rating.
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