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4-Star Hotels with Spa in Cozumel
106 HOTELS IN COZUMELRanking can be influenced by the commissions we receive.
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Summary of reviews
Cabanas Tulum- Beach Hotel & Spa is a top-choice for those looking for a relaxing and pampering getaway. The hotel's location is excellent, situated steps away from the ocean and directly on a beautiful beach that guests consider the most stunning they've experienced from Florida to Bali. The breakfast is amazing and highly recommended by guests with a ton of options and some guests highly recommending trying the chilaquiles. The rooms are spotless, cozy and extremely comfortable with some rooms even having their own private pool or jacuzzi. The hotel is renowned for its cleanliness with guests often raving about the beautiful and very clean rooms. The staff go above and beyond to ensure that you have a perfect stay, creating a warm and accommodating atmosphere from the communication prior to your arrival through WhatsApp to the beach, food and service. The pool is spotlessly clean and guests love the fact that it is maintained on a daily basis. The beach area is great and relaxing with direct and private beach access and the staff and amenities are top-notch. Overall, Cabanas Tulum- Beach Hotel & Spa offers great value for money and is perfect for a relaxing getaway.
Categories
Spa
4 Star
Pool
Outdoor Pool
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Categories
Spa
4 Star
Beach
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Summary of reviews
Viva Maya by Wyndham, A Trademark All Inclusive Resort, enjoys a reputation for providing a largely satisfying and enriching experience for travelers. Nestled in the exclusive Playacar area, the resort's prime location garners high praise. Guests frequently commend its direct beach access, secure surroundings and close proximity to downtown Playa del Carmen, making it a convenient base for both relaxation and exploration of nearby attractions and shopping spots. The beauty and maintenance of the resort grounds contribute significantly to its charm.
The culinary experiences at Viva Maya By Wyndham evoke varied responses. Many appreciate the excellent and diverse options available at the specialty, themed and à la carte restaurants, particularly the Mexican and Mediterranean cuisines. However, the buffet offerings receive mixed feedback with some guests noting a lack of variety and repetitive dishes. Despite these criticisms, the positive dining experiences in specialty restaurants, coupled with the attentive and friendly service from the staff, create a pleasant overall dining atmosphere.
Rooms at the resort present a mixed bag of experiences. While many guests are pleased with the spaciousness, comfort and cleanliness of the rooms, others note that the decor and furnishings could benefit from significant updates and renovations. Attention to detail, especially in maintenance and cleanliness, is an area where improvements are needed to meet contemporary standards.
In terms of cleanliness, the resort generally impresses with clean rooms, pools and beaches. Regular and careful maintenance efforts are evident, although occasional lapses are reported in specific areas. This consistent focus on hygiene ensures a reassuring and comfortable stay for guests.
The staff at Viva Maya By Wyndham are a highlight for many visitors, frequently praised for their friendliness and attentiveness. The animation team, restaurant staff and room cleaning services receive particular commendation for their efforts in enhancing the guest experience. While service at times can fall short, instances of rudeness or inattentiveness are rare and do not overshadow the overall positive hospitality.
Wi-Fi connectivity at the resort is another aspect where experiences vary. While the common areas often benefit from reliable internet service, connectivity issues within the guest rooms detract from the experience. Efforts to improve the consistency and strength of the Wi-Fi signal throughout the resort are needed.
The spa at Viva Maya by Wyndham stands out as a valued feature with guests consistently praising the great massages and clean facilities, although some note the additional cost of the services. The resort’s pool area also receives mixed reviews. Guests enjoy the cleanliness, beauty and overall ambiance, but crowding and cleanliness issues are sometimes a concern. Improvements in maintenance and cleanliness, as well as extending pool operating hours, could enhance guest satisfaction.
The beach access and quality receive commendable reviews, characterized by clean, beautiful sand and well-organized water sports and activities. The resort’s efforts to mitigate seaweed issues and maintain cleanliness are well-received, contributing to an enjoyable seaside experience.
For families, Viva Maya by Wyndham provides a welcoming atmosphere with on-site kids daycare, family-friendly activities and spacious environments to relax and enjoy. These features make the resort a popular choice for family vacations, ensuring a comfortable and memorable stay for guests of all ages.
Overall, Viva Maya by Wyndham, A Trademark All Inclusive Resort, excels as a well-located, family-friendly destination with attentive staff, engaging activities and appealing dining options. Some areas may need attention, such as room updates and Wi-Fi improvements, but the resort delivers a largely positive and enjoyable experience for its guests.
The culinary experiences at Viva Maya By Wyndham evoke varied responses. Many appreciate the excellent and diverse options available at the specialty, themed and à la carte restaurants, particularly the Mexican and Mediterranean cuisines. However, the buffet offerings receive mixed feedback with some guests noting a lack of variety and repetitive dishes. Despite these criticisms, the positive dining experiences in specialty restaurants, coupled with the attentive and friendly service from the staff, create a pleasant overall dining atmosphere.
Rooms at the resort present a mixed bag of experiences. While many guests are pleased with the spaciousness, comfort and cleanliness of the rooms, others note that the decor and furnishings could benefit from significant updates and renovations. Attention to detail, especially in maintenance and cleanliness, is an area where improvements are needed to meet contemporary standards.
In terms of cleanliness, the resort generally impresses with clean rooms, pools and beaches. Regular and careful maintenance efforts are evident, although occasional lapses are reported in specific areas. This consistent focus on hygiene ensures a reassuring and comfortable stay for guests.
The staff at Viva Maya By Wyndham are a highlight for many visitors, frequently praised for their friendliness and attentiveness. The animation team, restaurant staff and room cleaning services receive particular commendation for their efforts in enhancing the guest experience. While service at times can fall short, instances of rudeness or inattentiveness are rare and do not overshadow the overall positive hospitality.
Wi-Fi connectivity at the resort is another aspect where experiences vary. While the common areas often benefit from reliable internet service, connectivity issues within the guest rooms detract from the experience. Efforts to improve the consistency and strength of the Wi-Fi signal throughout the resort are needed.
The spa at Viva Maya by Wyndham stands out as a valued feature with guests consistently praising the great massages and clean facilities, although some note the additional cost of the services. The resort’s pool area also receives mixed reviews. Guests enjoy the cleanliness, beauty and overall ambiance, but crowding and cleanliness issues are sometimes a concern. Improvements in maintenance and cleanliness, as well as extending pool operating hours, could enhance guest satisfaction.
The beach access and quality receive commendable reviews, characterized by clean, beautiful sand and well-organized water sports and activities. The resort’s efforts to mitigate seaweed issues and maintain cleanliness are well-received, contributing to an enjoyable seaside experience.
For families, Viva Maya by Wyndham provides a welcoming atmosphere with on-site kids daycare, family-friendly activities and spacious environments to relax and enjoy. These features make the resort a popular choice for family vacations, ensuring a comfortable and memorable stay for guests of all ages.
Overall, Viva Maya by Wyndham, A Trademark All Inclusive Resort, excels as a well-located, family-friendly destination with attentive staff, engaging activities and appealing dining options. Some areas may need attention, such as room updates and Wi-Fi improvements, but the resort delivers a largely positive and enjoyable experience for its guests.
Categories
4 Star
Spa
Golf
From $198
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Summary of reviews
Viva Azteca by Wyndham, A Trademark All Inclusive Resort, is renowned for its prime location in the serene Playacar neighborhood. Offering direct beachfront access and proximity to the vibrant city life of Playa del Carmen, the resort provides a perfect blend of relaxation and exploration. Guests are captivated by the stunning turquoise waters and the pristine beach, ideal for both tranquil retreats and exciting local adventures. The resort's secure and peaceful environment, situated within a gated community, adds to its appeal.
The breakfast experience leans towards positivity, with a buffet praised for its quality and variety. Concepcion, a member of the breakfast staff, is noted for her exceptional service. Although some guests mention a lack of traditional items like bacon, the buffet generally satisfies those who enjoy warm morning dishes. Dinner at the resort offers diverse dining experiences, with the Japanese, Italian, and Mexican restaurants receiving high praise for their excellent dishes. The grill, available almost around the clock, is a guest favorite.
Accommodations at Viva Azteca are spacious, clean, and inviting, despite some dated furnishings. Housekeeping ensures a high standard of tidiness, enhancing overall comfort. Exceptional cleanliness extends throughout the resort, with well-maintained facilities and spotless grounds. The staff receives high commendation for their friendliness and attentiveness, with special mentions for individuals like Irving, Beatriz, and Antonio for their outstanding service.
While Wi-Fi service has room for improvement, with issues noted regarding weak signals, the pool area is a highlight of the resort, offering a well-maintained oasis for relaxation. The beach remains a standout feature, praised for its beauty, cleanliness, and ample amenities, providing a pristine environment for leisure and enjoyment.
Overall, Viva Azteca by Wyndham promises a memorable vacation experience with genuine hospitality, outstanding cleanliness, and a beautiful setting, making it an attractive destination for those seeking a relaxing yet engaging getaway in Mexico's charming coastal region.
The breakfast experience leans towards positivity, with a buffet praised for its quality and variety. Concepcion, a member of the breakfast staff, is noted for her exceptional service. Although some guests mention a lack of traditional items like bacon, the buffet generally satisfies those who enjoy warm morning dishes. Dinner at the resort offers diverse dining experiences, with the Japanese, Italian, and Mexican restaurants receiving high praise for their excellent dishes. The grill, available almost around the clock, is a guest favorite.
Accommodations at Viva Azteca are spacious, clean, and inviting, despite some dated furnishings. Housekeeping ensures a high standard of tidiness, enhancing overall comfort. Exceptional cleanliness extends throughout the resort, with well-maintained facilities and spotless grounds. The staff receives high commendation for their friendliness and attentiveness, with special mentions for individuals like Irving, Beatriz, and Antonio for their outstanding service.
While Wi-Fi service has room for improvement, with issues noted regarding weak signals, the pool area is a highlight of the resort, offering a well-maintained oasis for relaxation. The beach remains a standout feature, praised for its beauty, cleanliness, and ample amenities, providing a pristine environment for leisure and enjoyment.
Overall, Viva Azteca by Wyndham promises a memorable vacation experience with genuine hospitality, outstanding cleanliness, and a beautiful setting, making it an attractive destination for those seeking a relaxing yet engaging getaway in Mexico's charming coastal region.
Categories
Spa
4 Star
Golf
From $116
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Summary of reviews
The Fives Downtown Hotel & Residences, Curio Collection by Hilton, garners high praise for its exceptional offerings and strategic location in the heart of Playa del Carmen. Guests consistently highlight its proximity to the lively Fifth Avenue, stunning beaches, and key transportation hubs, making it an ideal base for both exploration and relaxation. The hotel's position allows for easy access to a variety of dining, shopping, and entertainment options while maintaining a tranquil ambiance conducive to restful evenings.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
Categories
Spa
4 Star
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
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Categories
Spa
4 Star
Pool
Outdoor Pool
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Categories
Spa
4 Star
Sustainability Journey
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Summary of reviews
Nerea Tulum has garnered widespread acclaim for its serene and picturesque beachfront location, offering a tranquil retreat away from the bustling Tulum downtown area. Despite its somewhat remote location necessitating a rental car, the stunning ocean views, private beach and close proximity to Cenote Manati provide a perfect escape for those seeking relaxation and natural beauty. The peaceful ambiance coupled with tasteful decor and excellent services make this hotel a hidden gem for those desiring a quiet getaway.
The breakfast experience is frequently lauded for its quality and abundance. Guests appreciate the à la carte options, fresh ingredients and plentiful portions that often include fresh fruit and traditional Mexican choices. The setting, often with ocean views and the extremely friendly and attentive restaurant service enhance the overall dining experience.
Dinner at Nerea Tulum offers a varied and upscale experience with some guests praising the phenomenal and elevated food choices. Despite some mixed reviews about pricing and menu complexity, the private dinner on the pier remains a standout experience. The hotel’s access to nearby dining options and sister properties also adds to the culinary diversity available to guests.
The rooms at Nerea Tulum are modern, spacious and meticulously clean, often featuring impressive amenities like rooftop terraces, plunge pools and well-stocked minibars. The luxurious design and comfort, including large beds and lavish bathrooms, contribute significantly to guest satisfaction. The upkeep of the property, adorned with beautiful plants, enhances the serene and clean environment, making it a reliable choice for those prioritizing hygiene.
The staff at Nerea Tulum are consistently praised for their warmth and exceptional service. Staff members like Jesus, Isabella, Benjamin, Francisco and Isabel at the front desk, as well as servers like Miguel and Fernando, receive frequent commendations for their friendliness and professionalism. Their dedication to ensuring guests have a comfortable and memorable stay adds significantly to the hotel’s appeal.
The excellent and reliable Wi-Fi ensures guests stay connected, contributing to their comfort. The spa services, including massages by the shore, stand out as exceptional experiences. The pool area, described as phenomenal and relaxing, includes unique features like a rooftop plunge pool and lazy river, maintaining high standards of cleanliness and ambiance.
The small but private and clean beach offers a peaceful escape with minimal sargassum and beautiful oceanfront views. The availability of convenient free parking, cozy family-oriented atmosphere and dreamlike sleeping experience with exceptionally comfortable beds further enhance the overall guest experience.
Overall, Nerea Tulum presents itself as a sophisticated, clean and luxurious boutique hotel that excels in providing first-class service, comfort and a serene beachfront environment. Visitors continually highlight its beautiful setting, exceptional amenities and the remarkable dedication of its staff, making it a perfect choice for a tranquil and memorable stay in Tulum.
The breakfast experience is frequently lauded for its quality and abundance. Guests appreciate the à la carte options, fresh ingredients and plentiful portions that often include fresh fruit and traditional Mexican choices. The setting, often with ocean views and the extremely friendly and attentive restaurant service enhance the overall dining experience.
Dinner at Nerea Tulum offers a varied and upscale experience with some guests praising the phenomenal and elevated food choices. Despite some mixed reviews about pricing and menu complexity, the private dinner on the pier remains a standout experience. The hotel’s access to nearby dining options and sister properties also adds to the culinary diversity available to guests.
The rooms at Nerea Tulum are modern, spacious and meticulously clean, often featuring impressive amenities like rooftop terraces, plunge pools and well-stocked minibars. The luxurious design and comfort, including large beds and lavish bathrooms, contribute significantly to guest satisfaction. The upkeep of the property, adorned with beautiful plants, enhances the serene and clean environment, making it a reliable choice for those prioritizing hygiene.
The staff at Nerea Tulum are consistently praised for their warmth and exceptional service. Staff members like Jesus, Isabella, Benjamin, Francisco and Isabel at the front desk, as well as servers like Miguel and Fernando, receive frequent commendations for their friendliness and professionalism. Their dedication to ensuring guests have a comfortable and memorable stay adds significantly to the hotel’s appeal.
The excellent and reliable Wi-Fi ensures guests stay connected, contributing to their comfort. The spa services, including massages by the shore, stand out as exceptional experiences. The pool area, described as phenomenal and relaxing, includes unique features like a rooftop plunge pool and lazy river, maintaining high standards of cleanliness and ambiance.
The small but private and clean beach offers a peaceful escape with minimal sargassum and beautiful oceanfront views. The availability of convenient free parking, cozy family-oriented atmosphere and dreamlike sleeping experience with exceptionally comfortable beds further enhance the overall guest experience.
Overall, Nerea Tulum presents itself as a sophisticated, clean and luxurious boutique hotel that excels in providing first-class service, comfort and a serene beachfront environment. Visitors continually highlight its beautiful setting, exceptional amenities and the remarkable dedication of its staff, making it a perfect choice for a tranquil and memorable stay in Tulum.
Categories
4 Star
Spa
Golf
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Summary of reviews
Maria Del Mar Tulum - Adults Only is a highly praised hotel with a great location on the edge of Tulum's main beachfront, offering direct access to the beach and pool. The hotel is situated on the quieter end of town, but still close to shops, supermarkets, restaurants and bars, making it a central location. The hotel's private beach is charming and exclusive and the grounds are stunning with fabulous views. The hotel boasts comfortable and spacious rooms with lovely decor, ample space and beautiful views. The cleaning staff is prompt, reliable and very friendly, ensuring that your room is cleaned every day with great care. The staff is kind, helpful and always prepared to serve. The pool is a standout feature of the hotel that guests thoroughly enjoy and the hotel's location right on a lovely and indulgent beach is perfect for relaxation. The hotel offers an excellent value for the price and is a favorite among couples and those seeking an intimate experience. The hotel also offers an impressive selection of yoga facilities and activities. Overall, Maria Del Mar Tulum - Adults Only is a good hotel worth staying at, especially for those looking for a peaceful and well-located hotel with excellent value for money.
Categories
4 Star
Spa
Luxury
$
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Summary of reviews
The Allegro Cozumel All-Inclusive offers a highly positive and memorable vacation experience largely due to its superb beachfront location, family-friendly amenities and attentive staff. Situated on one of Cozumel's best beaches, the resort provides a serene escape with its beautiful, clean and expansive shorelines, perfect for relaxation and water sports, including scuba diving and snorkeling.
The breakfast buffet is a highlight of the culinary offerings, praised for its variety and quality, although some guests mention repetition and crowding during peak times. Dinner experiences are mixed; while the Asian and Mexican restaurants receive high praise, the Italian fare and general buffet fall short for some guests. The booking process for reservations can be cumbersome, but standout dishes and attentive buffet staff contribute positively.
Accommodations are generally clean and comfortable with bungalow-style rooms that offer a cozy charm. Some rooms may feel a bit small for larger families with minor maintenance issues such as noisy fans and outdated facilities occasionally noted. Cleanliness is consistently praised across the board, from the rooms to the common areas, contributing to a pleasant overall ambiance.
The pool area is a standout feature, especially for families, boasting multiple well-maintained pools, a water park and a jacuzzi. Guests appreciate the thoughtful layout, which includes convenient access to bars and restaurants, making it easy to transition from swimming to dining.
Staff at the resort are commended for their friendliness and attentiveness, which significantly enhances the guest experience. There are mixed reviews concerning the reception staff, but overall, the majority of the staff are seen as professional and helpful.
The complimentary Wi-Fi is generally reliable and appreciated with some minor issues of overload during peak usage times. The all-inclusive package is comprehensive and convenient, covering a variety of food and beverage options, activities and facilities.
The resort's family-friendly environment is emphasized with high praise for the water park, kid-friendly pools and children's amenities, making it an ideal destination for family vacations. Comfortable beds also receive praise, though some guests find the mattresses too firm.
In conclusion, Allegro Cozumel All-Inclusive is highly recommended for its prime beachfront location, family-friendly facilities and welcoming staff, making it an excellent choice for a relaxing and enjoyable holiday.
The breakfast buffet is a highlight of the culinary offerings, praised for its variety and quality, although some guests mention repetition and crowding during peak times. Dinner experiences are mixed; while the Asian and Mexican restaurants receive high praise, the Italian fare and general buffet fall short for some guests. The booking process for reservations can be cumbersome, but standout dishes and attentive buffet staff contribute positively.
Accommodations are generally clean and comfortable with bungalow-style rooms that offer a cozy charm. Some rooms may feel a bit small for larger families with minor maintenance issues such as noisy fans and outdated facilities occasionally noted. Cleanliness is consistently praised across the board, from the rooms to the common areas, contributing to a pleasant overall ambiance.
The pool area is a standout feature, especially for families, boasting multiple well-maintained pools, a water park and a jacuzzi. Guests appreciate the thoughtful layout, which includes convenient access to bars and restaurants, making it easy to transition from swimming to dining.
Staff at the resort are commended for their friendliness and attentiveness, which significantly enhances the guest experience. There are mixed reviews concerning the reception staff, but overall, the majority of the staff are seen as professional and helpful.
The complimentary Wi-Fi is generally reliable and appreciated with some minor issues of overload during peak usage times. The all-inclusive package is comprehensive and convenient, covering a variety of food and beverage options, activities and facilities.
The resort's family-friendly environment is emphasized with high praise for the water park, kid-friendly pools and children's amenities, making it an ideal destination for family vacations. Comfortable beds also receive praise, though some guests find the mattresses too firm.
In conclusion, Allegro Cozumel All-Inclusive is highly recommended for its prime beachfront location, family-friendly facilities and welcoming staff, making it an excellent choice for a relaxing and enjoyable holiday.
Categories
Spa
4 Star
Luxury
$
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Categories
Spa
4 Star
Luxury
$
Info
Summary of reviews
Era Hotel & Spa Tulum is a stunning and stylish hotel ideal for those looking for a peaceful location to explore Tulum. Guests appreciate the proximity to local bars and restaurants and the free bike rentals for convenient exploration. While the breakfast received mixed reviews, guests appreciate the quality and taste of the food. The hotel boasts beautiful and spacious rooms with contemporary decor with high standards of cleanliness throughout the hotel. The staff is highly praised for their friendly, helpful and attentive service. The pool and spa are highlights of the hotel with guests calling the spa one of the best massages they've ever had. The bedding is comfortable and conducive to a good night's sleep. While some guests express skepticism regarding the price, most agree that Era Hotel & Spa Tulum is a great option in Tulum. The outdoor pool receives high praise from guests for its beauty, cleanliness and tranquility, making it a must-visit for those visiting Tulum. The hotel is recommended for a memorable and romantic trip with your loved one.
Categories
4 Star
Spa
Romantic
From $132
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Summary of reviews
The Acanto Hotel Playa del Carmen, part of the Trademark Collection by Wyndham, is highly praised for its prime location in the vibrant heart of Playa del Carmen. Situated on a quiet side street, the hotel offers the perfect balance of proximity to the bustling 5th Avenue and local attractions, while also providing a peaceful retreat. Guests appreciate being within easy walking distance to pristine beaches, various dining options, and shopping areas. The hotel's setting allows for a tranquil experience despite its central location, making it a compelling choice for travelers wanting to explore the heart of Playa del Carmen.
The rooms at Acanto Hotel are another highlight, frequently described as spacious, modern, and akin to mini-apartments with kitchen facilities. The vibrant decor and large, comfortable beds ensure a restful stay, complemented by excellent air conditioning. Cleanliness is a consistent positive mention, with the hotel maintaining a high standard throughout. The staff also receive glowing praise for their exceptional service and friendliness, with specific mentions of the staff going above and beyond to ensure guest satisfaction.
While the hotel excels in location, room design, and service, there are some areas noted for potential improvement. The breakfast is straightforward and adequate but could benefit from more variety and options. The Wi-Fi has received mixed reviews, with some guests experiencing connectivity issues. The pool area, while set in a charming courtyard, is small and sometimes shaded, and the cleanliness of the pool has been a concern for some. Additionally, the hotel's beds receive mixed feedback, with some guests finding them very comfortable and others describing them as too hard or dated.
Overall, Acanto Hotel Playa del Carmen is celebrated for its unbeatable location, welcoming ambiance, and attentive staff, offering a pleasant and memorable stay for visitors exploring this vibrant city.
The rooms at Acanto Hotel are another highlight, frequently described as spacious, modern, and akin to mini-apartments with kitchen facilities. The vibrant decor and large, comfortable beds ensure a restful stay, complemented by excellent air conditioning. Cleanliness is a consistent positive mention, with the hotel maintaining a high standard throughout. The staff also receive glowing praise for their exceptional service and friendliness, with specific mentions of the staff going above and beyond to ensure guest satisfaction.
While the hotel excels in location, room design, and service, there are some areas noted for potential improvement. The breakfast is straightforward and adequate but could benefit from more variety and options. The Wi-Fi has received mixed reviews, with some guests experiencing connectivity issues. The pool area, while set in a charming courtyard, is small and sometimes shaded, and the cleanliness of the pool has been a concern for some. Additionally, the hotel's beds receive mixed feedback, with some guests finding them very comfortable and others describing them as too hard or dated.
Overall, Acanto Hotel Playa del Carmen is celebrated for its unbeatable location, welcoming ambiance, and attentive staff, offering a pleasant and memorable stay for visitors exploring this vibrant city.
Categories
Spa
4 Star
Pool
Outdoor Pool
$
Info
Summary of reviews
Alea Tulum is a charming and beautiful hotel located just outside of Tulum, offering a peaceful and calm location perfect for relaxation. The hotel boasts an ideal location on a quiet stretch of white sandy beach with direct access to the ocean. Guests highly recommend hiring a car to drive instead of taking expensive taxis. The hotel staff is great and the beach is beautiful, although swimming can be difficult due to rocks. The hotel's breakfast is amazing and outstanding, while the dinner options are mixed. The rooms are spacious, comfortable and offer breathtaking ocean views with a focus on cleanliness and attention to detail. The staff is friendly, helpful, attentive and professional, making guests feel pampered and cared for. The hotel provides free Wifi and a beautiful pool with direct beach access. While the beach area is a bit rocky, it's still a lovely place to relax and enjoy the scenery. The hotel is family-friendly and perfect for couples seeking a cozy, familial atmosphere. The beds are huge and comfortable, ensuring a great night's sleep. The hotel offers beachfront swim-up suites and rooms with private pools that guests highly recommend. Overall, Alea Tulum is a fantastic and perfectly designed hotel for a dreamy vacation near Tulum and the ruins.
Categories
4 Star
Spa
Gym
$
Info
Summary of reviews
VR CLUB Tulum Riviera is celebrated for its serene beachfront location, providing an idyllic escape on the Riviera Maya. The setting boasts unparalleled beauty with stunning sea views, making it a perfect retreat for those seeking relaxation. Guests praise the pristine and secluded beach, noting its ideal conditions for snorkeling and turtle sightings. The hotel’s remote charm is both a draw and a consideration, as guests may rely on transportation to explore Tulum further.
Breakfast at the hotel stands out for its generous and varied buffet, catering to diverse tastes. Guests delight in the range of options, from freshly made omelets to unique offerings like beignets, while enjoying attentive service at the beachside restaurant. Dinner experiences receive mixed reviews, with positive feedback on themed nights and the freshness of the cuisine, though some guests desire more authentic local flavors and variety.
The spacious, well-maintained rooms overlook the ocean, offering comfort and tranquility. While the accommodations are mostly praised for cleanliness and modern amenities, there are occasional mentions of aging interiors. The hotel’s intimate, beautifully designed setting enhances guest experiences, complemented by the staff’s friendliness and eagerness to assist.
Cleanliness is a hallmark, with meticulous attention to upkeep across the property. The pools, framed by lush greenery, provide a picturesque setting, despite minor maintenance issues. The staff’s warmth and attentiveness significantly elevate stays, offering a welcoming atmosphere and excellent service. Commendations extend to the reliable Wi-Fi, which supports connectivity from the main property to the beach.
Guests find the all-inclusive package to be a convenient and valuable offer, with a wide range of drinks and satisfactory meals, although more culinary variety is desired by some. Overall, VR CLUB Tulum Riviera presents a charming, quiet retreat with outstanding natural beauty, warm hospitality, and well-rounded amenities, making it a favored choice for visitors seeking relaxation and stunning coastal experiences.
Breakfast at the hotel stands out for its generous and varied buffet, catering to diverse tastes. Guests delight in the range of options, from freshly made omelets to unique offerings like beignets, while enjoying attentive service at the beachside restaurant. Dinner experiences receive mixed reviews, with positive feedback on themed nights and the freshness of the cuisine, though some guests desire more authentic local flavors and variety.
The spacious, well-maintained rooms overlook the ocean, offering comfort and tranquility. While the accommodations are mostly praised for cleanliness and modern amenities, there are occasional mentions of aging interiors. The hotel’s intimate, beautifully designed setting enhances guest experiences, complemented by the staff’s friendliness and eagerness to assist.
Cleanliness is a hallmark, with meticulous attention to upkeep across the property. The pools, framed by lush greenery, provide a picturesque setting, despite minor maintenance issues. The staff’s warmth and attentiveness significantly elevate stays, offering a welcoming atmosphere and excellent service. Commendations extend to the reliable Wi-Fi, which supports connectivity from the main property to the beach.
Guests find the all-inclusive package to be a convenient and valuable offer, with a wide range of drinks and satisfactory meals, although more culinary variety is desired by some. Overall, VR CLUB Tulum Riviera presents a charming, quiet retreat with outstanding natural beauty, warm hospitality, and well-rounded amenities, making it a favored choice for visitors seeking relaxation and stunning coastal experiences.
Categories
Spa
4 Star
Beach
$
Info
Summary of reviews
The Reef Coco Beach Resort & Spa in Playa del Carmen receives high marks for its prime beachfront location, offering direct access to pristine sands and proximity to local attractions like Fifth Avenue and cenotes. The strategic location provides a perfect balance of serenity and convenience, making it ideal for both relaxation and exploration. Families find the resort accommodating with well-kept facilities and a kids' club, while the overall friendliness and service of the staff enhance the positive experience.
The breakfast experience is generally well-received with guests lauding the variety and quality of the buffet, particularly the omelet station. While there are some criticisms about repetitiveness and occasional issues with cold food, most guests find breakfast a delightful start to their day. Dinner experiences are mixed but lean towards positive, offering multiple dining options with themed restaurants that some find to be exceptional, especially the Italian and Japanese venues. Although inconsistencies in food quality and service are noted, the friendly and attentive staff are a highlight.
Rooms are praised for their spaciousness, cleanliness and comfort, despite some issues like outdated furniture and occasional maintenance problems. Complaints about noise and musty odors are present, but the general sentiment towards room quality remains favorable. Cleanliness throughout the resort is highly praised with well-maintained grounds and a clean beach adding to the enjoyment, though some minor lapses were noted.
Staff at the resort are often described as friendly, helpful and attentive, significantly contributing to guest satisfaction. Although there are isolated reports of unfriendliness, particularly at the front desk, the majority of guests appreciate the warm and proactive service provided by employees with several staff members receiving specific commendations.
The Wi-Fi service at the resort is generally praised for its good coverage and performance in public areas, though issues with connectivity in rooms and additional charges can be a drawback for some guests. The spa is frequently highlighted for its excellent treatments and professional staff, offering a relaxing experience despite a few minor issues with facilities.
The gym, while small, is well-equipped and clean, meeting the needs of guests for basic fitness activities. The expansive and clean pool area, complemented by a children's canopy and swim-up bar, stands out as a significant attraction. Poolside services and the entertainment staff contribute positively to the poolside experience.
The beach area, though small, provides a clean and serene environment, making it an attractive feature for families and guests seeking a peaceful retreat. Overall, The Reef Coco Beach Resort & Spa offers a well-rounded holiday experience with its favorable location, accommodating facilities and generally positive guest feedback.
The breakfast experience is generally well-received with guests lauding the variety and quality of the buffet, particularly the omelet station. While there are some criticisms about repetitiveness and occasional issues with cold food, most guests find breakfast a delightful start to their day. Dinner experiences are mixed but lean towards positive, offering multiple dining options with themed restaurants that some find to be exceptional, especially the Italian and Japanese venues. Although inconsistencies in food quality and service are noted, the friendly and attentive staff are a highlight.
Rooms are praised for their spaciousness, cleanliness and comfort, despite some issues like outdated furniture and occasional maintenance problems. Complaints about noise and musty odors are present, but the general sentiment towards room quality remains favorable. Cleanliness throughout the resort is highly praised with well-maintained grounds and a clean beach adding to the enjoyment, though some minor lapses were noted.
Staff at the resort are often described as friendly, helpful and attentive, significantly contributing to guest satisfaction. Although there are isolated reports of unfriendliness, particularly at the front desk, the majority of guests appreciate the warm and proactive service provided by employees with several staff members receiving specific commendations.
The Wi-Fi service at the resort is generally praised for its good coverage and performance in public areas, though issues with connectivity in rooms and additional charges can be a drawback for some guests. The spa is frequently highlighted for its excellent treatments and professional staff, offering a relaxing experience despite a few minor issues with facilities.
The gym, while small, is well-equipped and clean, meeting the needs of guests for basic fitness activities. The expansive and clean pool area, complemented by a children's canopy and swim-up bar, stands out as a significant attraction. Poolside services and the entertainment staff contribute positively to the poolside experience.
The beach area, though small, provides a clean and serene environment, making it an attractive feature for families and guests seeking a peaceful retreat. Overall, The Reef Coco Beach Resort & Spa offers a well-rounded holiday experience with its favorable location, accommodating facilities and generally positive guest feedback.
Categories
4 Star
Spa
Golf
$
Info
Summary of reviews
Meliá Cozumel - All Inclusive is a four-star hotel that offers great value for money. The location is praised by guests who appreciate the tranquil sandy beach with crystal clear water, providing fantastic views from the rooms. The buffet breakfast and dinner have a variety of options available and are generally of good quality. The Fish House restaurant is highly recommended, while The Mole restaurant could have room for improvement. The rooms are spacious and clean with lovely balconies and ocean views. The hotel offers excellent facilities such as fantastic pools and a private beach, ideal for both families and adults. The staff receives high praise for their friendly and helpful demeanor, making guests feel at home. Additionally, there are lots of activities and good all inclusive offers available. However, guests have suggested that improvements such as more protein options in the buffet and renovations are necessary. Overall, Meliá Cozumel - All Inclusive provides a comfortable and relaxing stay to its guests for an affordable price.
Categories
4 Star
Spa
Luxury
$
Info
Summary of reviews
The Waves Tulum by BNB Experience receives high praise for its modern and stylish aesthetic, spacious accommodations, and exceptional service. Many guests appreciate the beautifully designed hotel, which offers a relaxing retreat despite its positioning in a less developed area of Tulum. Although the location might pose some challenges, those with transportation find it a quieter escape from the bustling central zones.
Breakfast offerings at the hotel are generally held in high regard, with a varied and satisfying buffet featuring both Mexican and American dishes. The dining experience boasts freshly baked pizzas and quality meals, though it can be on the expensive side, with some guests noting a limited menu. The comfortable and spacious rooms often likened to mini-apartments, are another highlight, complete with private whirlpools and well-equipped kitchenettes for added convenience.
Cleanliness is mostly praised, with rooms and facilities shining in terms of upkeep, despite a few reviews calling attention to lapses in maintenance. The staff consistently impresses with their warm hospitality and attentiveness, contributing significantly to a memorable stay.
The hotel offers multiple recreational amenities, including several pools that are modern and well-maintained, providing a pleasant environment enriched by greenery. The spa and gym add to the wellness offerings, although some suggest the gym might benefit from further maintenance. Families find the hotel appealing due to its accommodations tailored for various sizes, thoughtful amenities, and engaging areas for kids, with friendly staff enhancing the experience.
Connectivity, particularly Wi-Fi, sees mixed reviews, with some guests experiencing unreliable service. Parking solutions are efficiently executed, with ample space and protection for vehicles, contributing to a comfortable travel experience.
Overall, The Waves Tulum by BNB Experience stands out for its stylish, spacious accommodations and array of amenities that cater to relaxation and practical needs, making it an appealing choice for travelers seeking comfort and tranquility in Tulum.
Breakfast offerings at the hotel are generally held in high regard, with a varied and satisfying buffet featuring both Mexican and American dishes. The dining experience boasts freshly baked pizzas and quality meals, though it can be on the expensive side, with some guests noting a limited menu. The comfortable and spacious rooms often likened to mini-apartments, are another highlight, complete with private whirlpools and well-equipped kitchenettes for added convenience.
Cleanliness is mostly praised, with rooms and facilities shining in terms of upkeep, despite a few reviews calling attention to lapses in maintenance. The staff consistently impresses with their warm hospitality and attentiveness, contributing significantly to a memorable stay.
The hotel offers multiple recreational amenities, including several pools that are modern and well-maintained, providing a pleasant environment enriched by greenery. The spa and gym add to the wellness offerings, although some suggest the gym might benefit from further maintenance. Families find the hotel appealing due to its accommodations tailored for various sizes, thoughtful amenities, and engaging areas for kids, with friendly staff enhancing the experience.
Connectivity, particularly Wi-Fi, sees mixed reviews, with some guests experiencing unreliable service. Parking solutions are efficiently executed, with ample space and protection for vehicles, contributing to a comfortable travel experience.
Overall, The Waves Tulum by BNB Experience stands out for its stylish, spacious accommodations and array of amenities that cater to relaxation and practical needs, making it an appealing choice for travelers seeking comfort and tranquility in Tulum.
Categories
Spa
4 Star
Family
$
Info
Summary of reviews
Hacienda Boutique B&B and Spa Solo Adultos in Cozumel offers a tranquil escape ideal for adult guests seeking relaxation in a serene setting. Nestled away from the main tourist areas, it provides a peaceful retreat while remaining conveniently accessible to local attractions. The strategic location allows for easy navigation, with transportation options like taxis and rental car services available.
Guests enthusiastically commend the breakfast experience, which provides a delightful start to the day with a range of freshly prepared Mexican dishes. The à la carte menu features several choices, each beautifully crafted to cater to diverse tastes, earning praise for both quality and flavor.
The rooms are another highlight, celebrated for their traditional Mexican decor and spaciousness. The accommodations are clean, well-maintained, and equipped with amenities like comfy beds and leisure-friendly features. While the ambiance is cozy and restful, the beautifully maintained common areas, including the inviting pool and outdoor kitchen, further enhance the appeal of this adult-only haven.
The exceptional cleanliness of the property is consistently noted, adding to the overall tranquility. The pool and spa facilities, including a delightful jacuzzi and massage services, provide guests with opportunities for relaxation and rejuvenation.
The staff at Hacienda Boutique B&B and Spa are repeatedly praised for their exceptional hospitality. Their warm, friendly, and attentive service creates a welcoming atmosphere, making guests feel right at home. The thoughtful presence of Maria, the resident cat, adds a unique charm.
Finally, the boutique nature of the hotel offers a unique and intimate setting, with its captivating atmosphere and elaborate decor creating a memorable experience. Whether traveling alone or as a couple, guests appreciate the hotel's attention to detail, personal reception, and pleasurable stay. With its beautifully curated in-house museum, the hacienda's charm is a consistent highlight, making it an unforgettable destination.
Guests enthusiastically commend the breakfast experience, which provides a delightful start to the day with a range of freshly prepared Mexican dishes. The à la carte menu features several choices, each beautifully crafted to cater to diverse tastes, earning praise for both quality and flavor.
The rooms are another highlight, celebrated for their traditional Mexican decor and spaciousness. The accommodations are clean, well-maintained, and equipped with amenities like comfy beds and leisure-friendly features. While the ambiance is cozy and restful, the beautifully maintained common areas, including the inviting pool and outdoor kitchen, further enhance the appeal of this adult-only haven.
The exceptional cleanliness of the property is consistently noted, adding to the overall tranquility. The pool and spa facilities, including a delightful jacuzzi and massage services, provide guests with opportunities for relaxation and rejuvenation.
The staff at Hacienda Boutique B&B and Spa are repeatedly praised for their exceptional hospitality. Their warm, friendly, and attentive service creates a welcoming atmosphere, making guests feel right at home. The thoughtful presence of Maria, the resident cat, adds a unique charm.
Finally, the boutique nature of the hotel offers a unique and intimate setting, with its captivating atmosphere and elaborate decor creating a memorable experience. Whether traveling alone or as a couple, guests appreciate the hotel's attention to detail, personal reception, and pleasurable stay. With its beautifully curated in-house museum, the hacienda's charm is a consistent highlight, making it an unforgettable destination.
Categories
Spa
4 Star
Boutique-Style
$
Info
Summary of reviews
Mereva Tulum is a beautiful boutique hotel that offers guests a calm and tranquil atmosphere away from the hustle and bustle of Tulum. Guests rave about the hotel's stunning beachfront location, delicious inclusive breakfast and clean and spacious rooms with lovely sea views. Although the dinner menu may lack flavor and be expensive, the hotel's staff are outstanding and go above and beyond to ensure their guests' comfort and happiness. The hotel's pool is also a standout feature with many guests raving about its beauty and cleanliness. And for guests with families or on a romantic getaway, Mereva Tulum caters to everyone's needs, offering amenities and activities for all ages. Overall, Mereva Tulum is a perfect spot for anyone looking for a beautiful and relaxing hotel in Tulum.
Categories
4 Star
Spa
Beachfront
Categories
2
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