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Summary of reviewsHOTEL AVIACIOn receives mixed reviews, but its strong points particularly resonate with guests traveling via Valencia Airport. The hotel’s prime location is one of its greatest assets, situated within a 5 to 10-minute walk from the terminal, connected by a pedestrian walkway. Travelers also appreciate its proximity to the metro station and supermarkets like Lidl, offering easy access to downtown Valencia. This makes it an ideal, practical choice for transit-focused stays. Despite being in an industrial area, its strategic placement next to major transportation hubs compensates for the lack of scenic surroundings. Additionally, the friendly and helpful hotel staff further enhance the overall experience.
Guests have varying opinions about the breakfast, dinner and general dining services at HOTEL AVIACIOn. Breakfast often falls short of expectations due to issues related to quality, hygiene and availability. The dinner service receives mixed feedback as well with some patrons enjoying meals by the pool while others found the lack of an evening restaurant problematic. While a few praised the efforts of staff to prepare late meals, many had to resort to nearby supermarkets for food.
The rooms are generally spacious and equipped with modern amenities like large TVs and mini-fridges, which add a layer of convenience. However, the hotel severely struggles with cleanliness and maintenance with common complaints about musty odors, outdated furnishings and poor upkeep. The presence of pests, noise disturbances and internal maintenance issues further detract from the ambiance.
Cleanliness is a significant concern throughout the establishment, affecting both individual rooms and common areas. Stained bedding, dirty carpets and insufficiently cleaned bathrooms are frequently mentioned, tarnishing the overall sense of hospitality.
On a positive note, the hotel staff often receive commendations for their friendliness, attentiveness and problem-solving skills. Specific mentions of staff members like Sara and Antonio highlight personal engagements that enrich guests' experiences, though some guests have reported instances of unprofessional behavior or inadequate communication.
WiFi availability shows variability with some guests enjoying a stable, fast connection, while others struggle with poor signal and frequent disruptions. The parking facilities also draw mixed feedback. While parking is readily available and sometimes free, issues like limited space, disorganization and additional charges are common concerns. The EV charging options, though present, often fail to meet guests' expectations due to maintenance issues.
For families, the hotel offers several amenities like mini-fridges and large, family-friendly rooms. However, cleanliness and security concerns can be deterrents. The spacious rooms, swimming pools and games make it a comfortable choice for families, provided the cleanliness issues can be overlooked.
In summary, HOTEL AVIACIOn’s unbeatable location near the airport and its convenient amenities make it a suitable choice for short, transit-focused stays. However, potential guests should be prepared for inconsistencies, particularly regarding cleanliness, dining options and overall maintenance. The friendly staff does add a positive touch, making the stay more pleasant despite the hotel’s shortcomings.
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