InfoSummary of reviewsThe AZZ Valencia Congress Hotel & Spa is a convenient base for those looking to explore Valencia and the surrounding areas with easy access to the city center and free parking nearby. The breakfast and dinner experiences receive mixed reviews with some guests enjoying the variety and quality of the food while others found it lacking. The rooms are spacious and comfortable, although some guests noted that they are outdated and in need of maintenance. The cleanliness of the hotel also received mixed reviews. The staff are generally friendly and attentive, although some guests encountered language barriers and issues with room cleanliness. The spa facilities also received mixed reviews with some guests enjoying their experiences while others encountered limitations and maintenance issues. The hotel's parking options are convenient and hassle-free and the beds are consistently praised for their comfort. While some guests felt that the hotel did not meet the minimum requirements of a 4-star establishment, it offers all the amenities of an elegant and modern hotel. Overall, the AZZ Valencia Congress Hotel & Spa is a comfortable and convenient option for those looking to explore Valencia and the surrounding areas. Show more
InfoSummary of reviewsAZZ Valencia Táctica Hotel offers a modern and well-appointed lodging experience, conveniently located close to Valencia's airport and accessible through main roads. The hotel's serene environment, notably its quiet and peaceful surroundings, make it an ideal resting spot away from the city's hustle, especially for business travelers attending events at the nearby fairgrounds. Additionally, the proximity to metro stations and easy access to public transportation facilitate visits to Valencia, despite the hotel being situated in an industrial estate.
The hotel's breakfast has garnered mixed feedback; while many guests praised its variety, quality and excellent value, others found it lacking in certain aspects like variety and service timings. Dinner experiences reflect a similar dichotomy; the food quality and friendly service were well-received, but issues such as limited menu options and high costs were points of criticism.
The spacious, comfortable rooms with large beds and generally clean environments are often highlighted positively. However, the hotel rooms have faced criticism for being outdated and occasionally not meeting the promotional expectations. Maintenance issues and minor cleanliness lapses, such as dusty furniture and poorly maintained bathroom facilities, were also noted.
Cleanliness throughout the hotel receives mixed reviews. While some areas, including rooms and common spaces, are well-maintained, other parts like hallways and bathrooms occasionally fall short of guests' standards, suggesting a need for more consistent cleaning practices.
The hotel staff, particularly at the reception, receive commendations for their friendliness and helpfulness, though the restaurant service sometimes struggles with inefficiencies and occasional rudeness.
Free Wi-Fi and convenient parking are significant plus points, offering good connectivity and ease of access, though Wi-Fi stability can vary. Other amenities include an indoor pool, which guests appreciate for its cleanliness and heated comfort, albeit with some issues regarding accessibility and over-chlorination.
Additionally, the on-site tennis facilities and accessible parking options further enhance the guest experience. Beds, often praised for their comfort and size, contribute to a restful stay, although some guests have raised concerns about mattress conditions and pillow quality.
Overall, while AZZ Valencia Táctica Hotel offers numerous positives such as comfort, convenience and friendly service, it falls short in some aspects that affect its four-star rating. There are notable areas for improvement, particularly in room updates, menu variety, service efficiency and consistent maintenance, to meet the higher expectations set by its advertised rating. Show more