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Summary of reviewsHotel Columbia Palace is highly regarded for its prime location, strategically positioned close to the 13th Army Battalion, Air Force Academy and key city landmarks. Guests find it convenient for exploring local attractions and accessing dining, shopping and entertainment options. The excellent location is complemented by ample parking and a good cost-benefit ratio, making it a favorable choice for both leisure and business travelers. Additionally, the helpfulness and politeness of the staff significantly enhance the overall guest experience.
Breakfast at the hotel receives generally positive feedback, appreciated for its taste and quality despite being simple. Guests enjoy the variety and satisfactory preparation of the breakfast offerings. The politeness and attentiveness of the staff add to the pleasant dining experience. Although some mention limited options, the breakfast overall meets guest expectations and contributes positively to their stay.
While the rooms exhibit signs of aging and could benefit from modernization, they are deemed satisfactory for the price by some guests. The simple and functional rooms do meet basic lodging needs, though there are reports of outdated facilities and occasional maintenance issues. Despite these shortcomings, the hotel upholds a commendable standard of cleanliness, which is frequently praised by visitors. The beds are generally considered comfortable with good mattresses and quality linens, although some guests note variability in bed quality.
The staff at Hotel Columbia Palace consistently receives high praise for their exceptional service. Described as extremely polite, attentive and helpful, the employees display a friendly and flexible attitude, contributing significantly to the hotel's positive reputation.
In summary, Hotel Columbia Palace excels in location, staff performance, cleanliness and offers a satisfactory breakfast. While the rooms may appear dated and have occasional maintenance issues, they provide basic comfort at a reasonable price, making the hotel a reliable choice for travelers seeking convenience and dedicated service.
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