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Summary of reviewsBendene Townhouse in Exeter receives widespread acclaim for its prime and convenient location, situated close to Exeter Central Station and within walking distance to the town center, the university and key attractions. Nestled in a quiet residential street, the hotel offers a perfect balance of centrality and tranquility. The surrounding neighborhood with its array of cafes, pubs and shops, further enhances the guest experience. Additionally, the availability of convenient parking and a peaceful garden area add to its appeal.
The hotel's breakfast options receive mixed reviews. While some guests enjoyed the fresh coffee and appreciated the continental breakfast, many felt it was basic and not worth the charge of £7.50, especially when compared to nearby options offering more variety at a lower price. The absence of a cooked breakfast option left some guests disappointed, indicating room for improvement in this area.
Rooms at Bendene Townhouse stand out for their cleanliness and comfort. Guests frequently praise the spotlessly clean, modern rooms with relaxing color schemes. Although room sizes vary—with some being notably small—comfort is a consistent highlight with comfortable beds and thoughtful touches like complimentary tea, coffee and cookies. Bathrooms, both shared and en-suite, maintain high cleanliness standards, though occasional refurbishment needs are noted. Overall, the combination of cleanliness, comfort and a relaxing environment ensures a pleasant stay.
The staff at Bendene Townhouse are a significant asset, consistently receiving high praise for their friendliness, helpfulness and willingness to go above and beyond to ensure guest satisfaction. The team, particularly Emily, contributes significantly to the welcoming atmosphere of the hotel, accommodating late arrivals, early check-ins and providing clear instructions and great service.
While the beds receive mixed reviews, the majority of guests describe them as very comfortable, enhancing the restful experience at the hotel. Despite occasional issues with bed size, proximity to walls or radiators and the need for pillow and mattress replacements, most guests find the beds conducive to a good night's sleep.
Overall, Bendene Townhouse in Exeter is highly regarded for its excellent location, cleanliness, accommodating staff and overall comfort, making it a commendable choice for visitors seeking a centrally-located and pleasant stay in Exeter.
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