5-Star Hotels, Apartments in Durango

Radisson Collection Bilbao 16.3 km from Durango

Hotel in Bilbao

8.6

Very Good

5-Star Hotel

Located in central Bilbao on Gran Via, this hotel offers contemporary rooms and suites. It features a rooftop dining experience with Basque and Japanese fusion cuisine, a spa with a sauna and hammam, an indoor pool, and a fitness center. It is also pet-friendly and close to the Guggenheim Museum and the Old Town.

Summary of reviews related to the '5 Star' categoryThe Radisson Collection Bilbao has left mixed impressions on its guests regarding its status as a five-star hotel. On the positive side, it boasts a prime location, luxurious decoration and a spa facility that many appreciated. Some guests felt that the overall experience was better than many five-star hotels, praising the staff, comfort and specific experiences like the rooftop terrace. There are moments where everything aligns to create a true five-star experience worth the price and quality.

However, several reviewers indicated that the hotel falls short of five-star standards in various areas. Many noted that the cleanliness and housekeeping services were insufficient. The breakfast, though decent, was seen as limited and sometimes slow, not living up to expectations for a five-star establishment. Other common criticisms included the lack of valet or luggage service, no room service and the poor value for money. Specific details, such as the absence of shower caps and issues with room amenities, also detracted from the overall experience. Additionally, automated messages and the distant parking situation were highlighted as areas needing improvement.

In summary, while the Radisson Collection Bilbao offers a luxurious environment and certain five-star qualities, there are significant gaps in service and amenities that prevent it from fully meeting the high standards typically associated with a five-star hotel.
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Hotel López de Haro 16.5 km from Durango

Hotel in Bilbao

8.3

Very Good

From $63

Info Categories

5-Star Hotel

Boutique-style Hotel

Luxury Hotel

Hotel Carlton 16.7 km from Durango

Hotel in Bilbao

8.9

Excellent

From $146

5-Star Hotel

Centrally located in Plaza de Federico Moyúa, this elegant hotel stands as an impressive landmark in Bilbao. The hotel offers a stylish spot for both tourists and business visitors with traditional elegant living areas and a restaurant, meeting rooms, and a gym.

Summary of reviews related to the '5 Star' categoryHotel Carlton's reviews largely emphasize its classic elegance and high standards indicative of a five-star establishment. Many guests highlight the luxurious ambiance, impeccable old-school service and beautiful, traditional decor that mark a true five-star experience. The hotel is frequently described as elegant and gracious with a high-class atmosphere that fully deserves its rating.

Guests also underscore the hotel's great location and its popularity among executives, adding to its prestige. The value and luxury offered are often praised with several reviews asserting that the hotel lives up to its five-star status and delivers the expected quality of service and facilities.

However, some guests have noted areas in need of improvement. A few reviews pointed out that the room decor and some facilities seemed outdated and not quite up to the five-star standard expected. Service levels have also been inconsistent according to some with mentions of poor service and a breakfast experience that could be better.

Despite these occasional criticisms, the majority consensus is that Hotel Carlton remains a top-tier, five-star destination with the classic charm and sophistication that many travelers seek.
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The Artist Grand Hotel of Art 16.7 km from Durango

Hotel in Bilbao

9.3

Excellent

From $169

5-Star Hotel

This stylish hotel, designed by Javier Mariscal, is located opposite Bilbao's Guggenheim Museum. It offers a unique artistic experience with every detail designed to transport the soul to new places. The hotel provides an intense experience of Bilbao, living it from the passion of an artist.

Hotel Meliá Bilbao 17.1 km from Durango

Hotel in Bilbao

8.9

Excellent

From $182

5-Star Hotel

Situated next to the Bilbao Estuary and close to the Guggenheim Museum, this hotel offers a place to relax and savor Basque gastronomy. It is also family-friendly, making it a great option for those traveling with children.

Summary of reviews related to the '5 Star' categoryHotel Meliá Bilbao, situated in the vibrant center of Bilbao, has received mixed reviews regarding its five-star rating, facilities and services. While some guests praise the hotel as deserving of its five-star status and highlight its beautiful modern design, clean rooms and delightful luxury accommodations, others feel it falls short of the mark.

The amenities and overall comfort have been described as fitting a five-star hotel with impressive facilities and an exceptional breakfast offering. The view from the rooms and the stylish, classic decor adds to the hotel's allure. It remains one of the best options in Bilbao for travelers looking for a luxurious stay with family-friendly breakfasts noted as a highlight.

However, there are consistent remarks about the need for renovation and modernization to maintain its five-star status with some guests identifying it as more akin to a four-star establishment. Issues such as broken elevators, outdated furniture and minor but noticeable maintenance problems were pointed out as detractors from the luxury experience.

Despite commendable features like luxury amenities and great facilities corresponding to its category, recurring complaints about the overall standard—specifically the expectations of a five-star service—suggest there are areas in need of significant improvement. Observations of stale food offerings and insufficient staff at the reception during busy times indicate that the hotel may be struggling to keep up with the high standards it strives to represent.

In conclusion, while Hotel Meliá Bilbao showcases some elements befitting a five-star hotel, several regular and significant issues need to be addressed to meet the expectations fully associated with such a rating.
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Zumaia Basque Alai 20.8 km from Durango

Apartment in Zumaia

9.4

Excellent

Info Categories

5-Star Apartment

Accessible Apartment

Gran Hotel Lakua 20.9 km from Durango

Hotel in Vitoria-Gasteiz

8.4

Very Good

From $86

5-Star HotelSummary of reviews related to the '5 Star' categoryGran Hotel Lakua has received mixed reviews with many guests highlighting that it does not meet the standards expected of a five-star hotel. Frequent criticisms point to the condition of the spa, which is considered neglected and the overall facilities that are deemed outdated and not up to par. Guests have expressed dissatisfaction with the level of service, citing issues such as the lack of complimentary water, inadequate staffing and delayed check-ins. Additionally, the extra charge for using the pool has been a point of contention.

While the hotel is marketed as a five-star establishment, reviews suggest it falls short of this rating with some guests feeling it is more suitable as a three or four-star hotel. The cleaning standards have also been widely criticized with reviewers repeatedly noting that they are not at the level expected for a hotel of this purported caliber. The catering services have also been highlighted as disappointing for a five-star rating.

In summary, while there are occasional mentions of decent service, the overarching sentiment is one of unmet expectations and a decline in quality, making Gran Hotel Lakua feel very basic for a five-star designation.
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Palacio Arriluce Hotel - The Leading Hotels of the World 22.6 km from Durango

Hotel in Getxo

9.3

Excellent

5-Star Hotel

Located in Getxo, this hotel offers views of the Bay of Biscay. It features a full-service spa with massages, body treatments, and facials, a steam room, a fitness center, and a seasonal outdoor pool. The hotel's restaurant offers innovative Basque cuisine, and it also provides concierge services and wedding services.

*Additional taxes or fees may apply. Please check the final price before completing your booking.

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