The Hotel & Athletic Club at Midtown is a convenient option for travelers, thanks to the free onsite parking that is consistently praised by guests. Although some point out the need to validate parking frequently or the potential dangers of the garage, most appreciate the added convenience. While it's notable that the hotel doesn't offer handicapped-friendly parking, the availability of free parking otherwise is a definite plus.
The Robey, Chicago, a Member of Design Hotels is a unique and historical hotel located in the vibrant Wicker Park neighborhood of Chicago. Guests love the hotel's convenient location, which offers easy access to transit and plenty of dining and shopping options within walking distance. The breakfast options at The Robey, Chicago, a Member of Design Hotels are highly praised with guests raving about the quality of the food and the wonderful lounge and restaurant downstairs. The rooms are chic and modern with unique features that give them character, although some guests found them small and lacking in storage space. The hotel is exceptionally clean and COVID safe with guests describing it as spotlessly clean and well-designed. The staff is consistently praised for their friendliness and helpfulness, although some guests had negative experiences with certain staff members. The rooftop pool and bar are great amenities, although some guests found the pool to be small and crowded. The parking situation at The Robey, Chicago, a Member of Design Hotels received mixed reviews with some guests finding it expensive and difficult to locate. The beds are comfortable and the bathrooms spacious, adding to the overall comfort of the stay. The hotel has received very positive reviews overall with guests finding it exceptional and superb. While some guests had concerns about additional expenses and the value for money, The Robey, Chicago, a Member of Design Hotels is a great choice for discerning travelers looking for a unique and comfortable stay in Chicago.
Level Chicago - Old Town enjoys widespread acclaim for its prime location at the gateway to Old Town, making it a top choice for visitors eager to explore Chicago. Guests appreciate the hotel's proximity to a variety of attractions, including dining, shopping, and convenient public transport options like the red line subway. This ideal setting is paired with stunning views and beautifully designed, spacious rooms that blend comfort and style, enhancing the guest experience.
The accommodations are particularly notable for their modern decor and well-appointed kitchen facilities, which provide a luxurious home-like atmosphere. Guests frequently commend the hotel for its exceptional cleanliness and friendly staff who are known for their welcoming and helpful demeanor. The combination of stylish accommodations and extensive amenities, such as a rooftop pool, superb gym facilities, and spa, make Level Chicago - Old Town a standout choice for both leisure and business travelers.
Guests also enjoy various leisure facilities on the 8th floor, including a well-equipped gym, pool, and sports areas, adding to the overall charm and appeal of the hotel. Families and active travelers find the range of activities available—from basketball to the game room—particularly entertaining. While on-site parking might come with a higher price tag, the convenience and security it offers are appreciated by many.
Though some minor issues like occasional lapses in cleaning or bedding discrepancies exist, they are overshadowed by the overwhelmingly positive experiences reported by guests, who often express a desire to return. Overall, Level Chicago - Old Town offers a memorable and comfortable stay, characterized by its exceptional location, luxurious accommodations, and attentive service.
The Viceroy Chicago is a truly exceptional hotel located in the Gold Coast area that offers a five-star experience. The staff exceeded expectations and made the stay unforgettable. The hotel is a stunning gem with amazing views of the lake from the 1 bedroom suite. The cleanliness and perfect location make it the best Chicago stay yet. While some may argue it's only a 4-star rating, this hotel deserves its 5-star status with excellent service. The only critique is to improve the quality a bit more. Overall, the Viceroy Chicago is highly recommended for an exceptional stay in Chicago.
A luxury 5-star hotel in Chicago (Magnificent Mile - River North), close to Hancock Tower.
Summary of reviews
The Waldorf Astoria Chicago is a luxurious 5-star hotel that offers a cozy and romantic ambiance with its fireplaces. Although some guests experienced maintenance issues with their fireplaces, those who were able to use them described them as incredible and adding to the overall coziness of the room. While one guest expressed disappointment regarding the high price tag for their room, the majority of guests enjoyed a comfortable and upscale experience.
Located steps from the Magnificent Mile and North Michigan Avenue’s best shopping the hotel's guest-room views of Lake Michigan and the city skyline will leave you speechless.
Summary of reviews
Overall, Four Seasons Chicago offers an exceptional hotel experience, fueled by their friendly and helpful staff who prioritize guest comfort and satisfaction. The fantastic concierges are a standout feature, arranging wonderful dinners and providing excellent recommendations. From the front desk to the waitstaff, every member of the team is courteous and attentive, taking the time to learn guests’ names and ensuring their stay is enjoyable. Staff politeness and helpfulness are consistent across all levels of the hotel, demonstrating a strong focus on service. Despite any issues, extra apologies and assistance are offered, showcasing an unwavering commitment to guest satisfaction. The location is perfect and combined with the exceptional staff and amenities, Four Seasons Chicago is an excellent choice for visitors seeking an unforgettable experience.
A luxury hotel situated atop Water Tower Place in the historic Gold Coast giving you the chance to explore Boston city, from shopping along Michigan Avenue to viewing famous works at the Art Institute.
Summary of reviews
The Ritz-Carlton, Chicago is a luxurious hotel that offers spacious and clean rooms with beautiful views of the city and lake. The bedding is plush and ultra comfortable, ensuring a good night's sleep. The hotel pays attention to cleanliness and the staff are helpful and accommodating. While some rooms may not come with a bathtub, alternatives can be offered. Overall, the hotel offers great rooms that are well worth the price.
Discover a chic ambiance, elegant understated rooms and contemporary original works of art in a luxury hotel located in Chicago’s Gold Coast neighborhood.
Summary of reviews
Park Hyatt Chicago is a luxurious hotel located in the heart of Chicago, offering comfortable and clean rooms with breathtaking views. The bathrooms are a standout feature and the dining area is elegant and convenient. Although some reviewers suggest updating the furniture and carpeting, the overall impression is that the rooms are gorgeous. The staff is polite, helpful and thoughtful, going above and beyond to provide an impeccable experience. Guests noted that the staff members were attentive, friendly and even greeted returning guests by name. The service at the restaurant was also praised for being accommodating and pleasant. With its prime location, everything guests need is just steps away.
Located in the heart of the vibrant Chicago, The Peninsula Chicago combines the most heartfelt hospitality with the most lavish accommodation in order to make every guest's stay as comfortable and unique as possible. From elegantly appointed rooms and suites to spacious meeting rooms and the exquisite rooftop bar that offers spectacular panoramic views over this marvelous city and its wonders, this hotel is certain to provide you with everything you might need whether traveling for leisure or business purposes, or hosting the most lavish wedding or conference.
Summary of reviews
The Peninsula Chicago is the standard bearer for the hospitality industry, exceeding expectations in every aspect. Guests rave about the luxurious facilities, excellent staff and exceptional service that leaves a lasting impression. Despite the high price tag, the location and amenities are definitely worth it, making for a perfect stay. With high-end 5-star hotel service, a stunning property and world-class amenities, the Peninsula offers an unforgettable experience that will keep guests coming back. This hotel is a must-visit destination for travelers who want the very best.
The AC Hotel Chicago Downtown is highly praised for its exceptional location, making it the perfect choice for visitors keen on exploring the heart of Chicago. Just a block away from Michigan Avenue, the hotel is surrounded by numerous dining options, shops and entertainment venues, including a nearby piano bar. Its proximity to the Red Line train offers easy transportation around the city and the vibrant nightlife and diverse shopping experiences along the Magnificent Mile are added bonuses. Many guests commend the hotel's central placement, clean and modern amenities, accommodating staff and overall pleasant atmosphere, emphasizing the convenience of being able to walk to various attractions.
Guests have mixed feelings about the breakfast. Many find the European-inspired breakfast buffet to be superb with exceptional staff service, though some feel that at $17 per person plus tax, it is overpriced and offers limited variety. Nonetheless, those who try the breakfast enjoy its taste and the unique touch it adds to their stay.
The rooms at AC Hotel are noted for their modern, clean and spacious design. They are perfect for families or groups with some rooms accommodating up to four adults and options for adjoining rooms. The rooms are well-equipped with small refrigerators and comfortable beds and pillows, though a few guests prefer softer blankets. The spacious bathrooms and clean environment enhance comfort, despite some rooms feeling standard-sized. Overall, the combination of modern amenities and a tranquil atmosphere amidst the downtown hustle and bustle makes it a solid choice for a city stay.
Cleanliness is another strong point with numerous guests praising the hotel for being very clean and maintaining high standards. The friendly staff further enhance this positive experience, ensuring rooms are cleaned daily. While there are mentions of areas needing improvement, such as better lighting and deeper carpet cleaning, guests generally find the cleanliness commendable.
The staff at AC Hotel Chicago Downtown are repeatedly described as accommodating, kind and professional. Individual employees at the front desk, such as Jerry and Emily, receive special mentions for their friendliness and helpfulness. The team's consistent dedication to great service significantly enhances the guest experience.
Parking at the hotel is seen as a major advantage with on-site parking noted for its safety and security. Though the cost of parking is considered high by some and the parking garage spots may be small, the convenience and peace of mind it offers are appreciated.
Overall, the AC Hotel Chicago Downtown stands out due to its prime location, modern amenities, comfortable rooms, commendable cleanliness and especially its friendly and attentive staff. These elements make it an ideal choice for visitors looking to explore Chicago.
The Hyatt Centric Chicago Magnificent Mile is a highly recommended hotel with an excellent location, according to guests. It is within walking distance of top attractions, restaurants and shopping areas, making it perfect for anyone visiting Chicago. The hotel is conveniently located near a medical district, making it an ideal place for those needing to attend appointments. Guests have praised the hotel's security, friendly staff and cleanliness. The rooms are modern, spacious and comfortable with thoughtful features to make the stay more enjoyable. The staff is exceptional with many guests finding them extremely nice and accommodating. The hotel's cleanliness is also highly praised with guests noting the housekeeping staff's excellent work. The breakfast is a point of contention with mixed reviews, but the hotel provides other amenities like a fantastic room and helpful staff that contribute to a pleasant stay. The pool is small but adequate for a quick dip and the parking options have mixed reviews. Overall, the Hyatt Centric Chicago Magnificent Mile is a great choice for travelers looking for an affordable luxury hotel in a prime location.