Accessible HotelThis hotel features accessible rooms with accessible ensuite facilities that include a raised toilet with grab bars, a visual alarm, and a walk-in shower. Accessible toilet and accessible changing rooms are available. The hotel has a wheelchair accessible lift and Blue Badge parking bays with an accessible route to the entrance.
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Summary of reviews related to the 'Accessible' categoryThe Best Western Plus Ilkley Craiglands Hotel & Spa is a hotel that offers mixed experiences when it comes to accessibility. The location, at the top of a steep hill, may present a challenge for some visitors. Floors in some rooms are also very squeaky, which could be a potential issue for those with sensory sensitivities. However, guests who require accessible rooms can rest assured that the hotel offers them. Some reviewers noted that they were placed in accessible rooms upon request. However, others were not as fortunate, as there were no accessible rooms available during their stay. Additionally, some guests reported issues with maintenance - specifically, the showers were not functioning properly. Meanwhile, the hotel's wedding services could create accessibility challenges for some guests as well. Despite these challenges, the hotel location is considered easily accessible overall.
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