The pool at Best Western Plus Clarks Summit Scranton Hotel receives high praise from guests for its spaciousness and cleanliness. Designed with families in mind, it provides a fun and enjoyable experience, especially for children. The pool's large size and perfect temperature make it a standout feature, offering a relaxing and quiet environment for guests to unwind. While there have been occasional mentions of maintenance issues like renovations or cleanliness lapses, overall, the facility is well-maintained and contributes significantly to a positive hotel stay. The indoor aspect of the pool ensures year-round availability and is considered a key attraction for many visitors choosing this hotel. Despite the absence of a lifeguard, the pool area remains a delightful spot for guests, enhancing their overall experience at the hotel.
The Best Western Plus Genetti Wilkes Barre receives glowing reviews for several aspects, making it a highly recommended choice for travelers seeking both relaxation and exploration. Centrally located in downtown Wilkes Barre, the hotel offers guests easy access to numerous attractions, dining options, and entertainment venues, such as the Kirby Center, all within walking distance. The availability of free parking further enhances its convenience, allowing guests to effortlessly explore neighboring towns.
Breakfast at the hotel is another highlight, with guests consistently praising the delicious and varied offerings. The kitchen staff receives commendations for their excellent service, and the complimentary nature of the breakfast adds significant value to the stay.
Rooms are widely praised for their cleanliness, spaciousness, and comfort, with many guests appreciating the large, airy accommodations and extremely clean bathrooms. While some minor critiques exist, the consensus is overwhelmingly positive regarding room quality and comfort.
The hotel's exceptional cleanliness extends throughout the entire establishment, creating an inviting atmosphere appreciated by guests. This attention to detail, along with well-organized and tastefully decorated facilities, earns high marks from visitors.
Perhaps one of the most standout features is the staff, repeatedly described as welcoming, friendly, and attentive. Their professionalism and warmth significantly contribute to a pleasant guest experience, often exceeding expectations with courteous gestures and assistance. The emphasis on dog-friendly accommodations adds an extra layer of inclusivity to the service provided.
Finally, the beds are predominantly praised for their comfort, ensuring a restful night's sleep for most visitors. Despite occasional feedback regarding firmness or wear, the overall satisfaction with the bedding aligns with the hotel's reputation for providing a comfortable stay.
In summary, the Best Western Plus Genetti Wilkes Barre combines exceptional location, enjoyable breakfast offerings, clean and comfortable rooms, and a superb staff to provide a memorable and satisfying experience for its guests.
The pool and hot tub at Spark by Hilton Wilkes Barre receive mixed reviews from guests. Many visitors appreciate the amenities, describing the pool as nice and enjoying their time in the hot tub. However, there are frequent mentions of maintenance issues, with reports of the pool and spa being closed for renovations or out of commission without prior notice. Concerns about sanitation and slippery conditions on the pool floor have been noted, though some guests still found enjoyment in the indoor pool despite its small size. While the hot tub was generally well-received, there were suggestions for improvements, such as increasing the water temperature.