The Orida Hotels Newbury is a great choice for travelers due to its convenient location just off the M4 motorway. Guests appreciate the hotel's proximity to local attractions and the Newbury Showground, as well as the quiet and peaceful atmosphere despite being close to the motorway. The hotel's swimming pool and clean, comfortable rooms are also highly praised. While the breakfast service received mixed reviews, the majority of guests found it to be good or very good with accommodating staff. The dinner service had mixed reviews with some guests enjoying the restaurant's excellent selection and delicious food, while others experienced poor quality food and slow service. The hotel's rooms are comfortable, clean and spacious, although some guests found the decor a little outdated and reported issues with cleanliness and maintenance. The hotel's staff are a major highlight with many guests praising their friendliness, welcoming nature and willingness to help. The leisure facilities, including the gym and pool, are also highly praised, although some guests experienced issues with gym equipment and pool closures. The hotel's parking is convenient, although some guests were disappointed to discover an extra fee for parking. Overall, guests were satisfied with the hotel's comfort, particularly the cozy beds and a good night's sleep.
The Mercure Newbury West Grange Hotel, situated on the outskirts of Thatcham, enjoys a tranquil and convenient location. Its proximity to main road networks and attractions like The Old Mill, Newbury Races and Reading makes it ideal for wedding guests, festival-goers and business travelers alike. Guests highlight the peaceful environment and ample free parking with car chargers, enhancing the hotel's accessibility and appeal.
Breakfast at the hotel tends to be well-received with guests praising the variety, taste and accommodating staff. The cooked breakfast is noted for its quality, catering to different dietary needs. However, there are occasional inconsistencies in service and food presentation.
Dinner at the hotel garners favorable reviews, particularly for the quality and portions of the meals served by Chef Pramod. The quiet atmosphere and friendly staff contribute to a pleasant dining experience, though some guests noted a limited menu during events and occasional issues with food temperature.
Rooms at the hotel are appreciated for their cleanliness, comfort and modern decor. Guests frequently compliment the spacious and well-appointed accommodations, despite occasional issues with temperature control and minor maintenance needs. Overall, the hotel offers good value for money and a welcoming atmosphere.
Cleanliness is a highlight with guests consistently describing the hotel as spotless and well-maintained. Occasional remarks about specific maintenance needs do not overshadow the general positive impression of hygiene.
The staff at Mercure Newbury West Grange Hotel are frequently praised for their professionalism and helpfulness. Commendations often mention their welcoming and attentive nature, particularly the reception team. Despite some feedback on understaffing during breakfast, the overall sentiment towards the staff is highly favorable.
The availability of free WiFi is noted as a valued amenity with generally positive feedback on its connectivity. However, there are occasional reports of weak connections.
Guests' experiences with the beds are mixed; while many find the beds comfortable and spacious, there are instances of reported discomfort due to mattress quality.
For business travelers, the hotel’s convenient location, excellent facilities and room service options make it a practical choice. The attractive grounds and ample parking further add to its appeal, ensuring a positive experience for those traveling for work. Overall, Mercure Newbury West Grange Hotel is well-regarded for its versatile offerings and pleasant environment.
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