Accessible HotelSummary of reviews related to the 'Accessible' categoryThe PLAY Seaport Suite Hotel TLV offers a mixed experience for guests with disabilities. The hotel is praised for its convenient location near the harbor and the beach with many good restaurants within walking distance, adding to its overall value for money. The reception is noted as accessible by phone and open for any requests, ensuring quick and seamless service. Additionally, staff are accessible for any questions or concerns.
However, the hotel falls short in terms of physical accessibility. Guests point out that there are several steps at the entrance and the lift does not access the breakfast floor, making it challenging for those with mobility issues. There are stairs to navigate in the garden area and the breakfast space with no alternative options for those who struggle with walking.
Parking is another noted issue, as although there is a parking lot within walking distance, parking at the hotel itself is limited to disabled guests, despite indications otherwise in the reservation.
Overall, while the hotel provides accessible staff and good service, its physical infrastructure lacks the necessary features to accommodate guests with disabilities adequately. Show more
Accessible rooms with adapted toilets and bathrooms are available. The hotel provides accessible parking, a dedicated accessible reception desk, and accessible public areas including the breakfast area and public toilets. There is a lift for water entry at the pool and an induction loop system for hearing-impaired guests at reception.
Hilton Tel Aviv offers 6 wheelchair accessible rooms, including two interconnecting rooms. These rooms have special modifications for ease of mobility, such as grab rails, higher level toilets, low level storage, walk-in showers, and emergency buttons. Both hotel car parks have accessible entrances and parking spaces close to elevators. The front drop-off point is fully accessible. The pool area is accessible by wheelchair via elevator, and an accessible pool lift is available upon request. All six kosher restaurants and both lounges are accessible.
