Accessible HotelCrowne Plaza Tel Aviv City Center offers 2 accessible rooms and 3 accessible parking spaces. The reception has a hearing impaired system, elevators have an audio system, and there is a Step Hear system for visually impaired guests at the entrance. Public areas have disabled services and guest rooms have adapted accessories. Hearing impaired guests can view closed captions on TVs. The hotel has accessible restrooms in the lobby and on the 1st floor.
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Summary of reviews related to the 'Accessible' categoryThe Crowne Plaza Tel Aviv City Center, an IHG Hotel, offers mixed accessibility features for guests with disabilities, combining several conveniences with a few challenges. Guests highlight the accessible facilities, rooms and bathrooms that adhere to standard requirements, ensuring a safe environment free from fall risks. The hotel location proves very accessible, offering proximity to shops and a station, which is convenient for those with mobility needs.
While the hotel provides wheelchair access and the areas are generally accessible, there are occasional setbacks. The parking area reportedly has poor accessibility and guests have noted the lack of a direct elevator from the parking lot, paired with occasional elevator malfunctions. Some guests also found the long walks to rooms challenging, particularly for elderly individuals.
The hotel staff receive commendations for their sensitivity and attentive service with special mentions for Assistant Frank. These positive interactions enhance the sense of being treated like family, contributing significantly to a welcoming atmosphere for guests with special needs. However, the absence of an accessible pool for children is a noted limitation.
Overall, the Crowne Plaza Tel Aviv City Center offers several accessible features, though certain areas such as parking and internal transport could benefit from improvements.
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