Crowne Plaza Tel Aviv City Center by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCrowne Plaza Tel Aviv City Center by IHG, is highly regarded for its prime location in the heart of Tel Aviv. Situated within the iconic Azrieli Towers and adjacent to the Azrieli Mall, it offers easy access to shopping, dining and entertainment options. Its proximity to the HaShalom train station and major transportation routes makes it convenient for both business and leisure travelers. Although not directly on the beach, the hotel provides a complimentary shuttle service ensuring guests can enjoy coastal attractions.
The hotel boasts a variety of excellent on-site amenities. The breakfast receives high praise for its rich, varied and delicious offerings with fresh and tasty options including gourmet selections and gluten-free choices. Despite some negative feedback during Shabbat, most guests describe the breakfast as indulgent and among the best they have experienced. Dinner offerings are generally well-received for their presentation and quality, though some guests noted room for improvement in terms of seasoning and ingredient freshness. The lack of a dedicated restaurant for lunch or dinner was a drawback, leading to reliance on room service or local eateries.
Guests consistently commend the luxurious and spacious rooms, emphasizing their cleanliness, modern amenities and stunning city views. The rooms are equipped with comfortable bedding, large bathrooms, espresso machines and ironing boards, contributing to a pleasant stay. Instances of non-functional minibars and small windows were minor issues in comparison to the overall positive experience.
The high standards of cleanliness across the hotel are frequently noted, contributing to an inviting and comfortable environment. The staff are praised for their politeness, professionalism and readiness to assist. Exceptional service from reception and guest relations staff, including individuals like Nona, Noy, Rachel, Tim and Mrs. Medea Akhalkatsi, has made notable impacts on guest satisfaction.
Wi-Fi is generally reliable and efficient, although there are occasional complaints about connection issues. Spa facilities receive mixed reviews with high praise for the welcoming staff but criticism for cleanliness and maintenance. The gym, part of the Holmes Place health club, is well-equipped and modern, though some guests noted issues with cleanliness and crowding. The indoor pool on the 10th floor also receives mixed feedback due to its small size, crowding and frequent closures.
Despite these occasional drawbacks, Crowne Plaza Tel Aviv City Center remains a favored choice for travelers seeking a comfortable, well-appointed hotel in a central Tel Aviv location.
Categories
The hotel boasts a variety of excellent on-site amenities. The breakfast receives high praise for its rich, varied and delicious offerings with fresh and tasty options including gourmet selections and gluten-free choices. Despite some negative feedback during Shabbat, most guests describe the breakfast as indulgent and among the best they have experienced. Dinner offerings are generally well-received for their presentation and quality, though some guests noted room for improvement in terms of seasoning and ingredient freshness. The lack of a dedicated restaurant for lunch or dinner was a drawback, leading to reliance on room service or local eateries.
Guests consistently commend the luxurious and spacious rooms, emphasizing their cleanliness, modern amenities and stunning city views. The rooms are equipped with comfortable bedding, large bathrooms, espresso machines and ironing boards, contributing to a pleasant stay. Instances of non-functional minibars and small windows were minor issues in comparison to the overall positive experience.
The high standards of cleanliness across the hotel are frequently noted, contributing to an inviting and comfortable environment. The staff are praised for their politeness, professionalism and readiness to assist. Exceptional service from reception and guest relations staff, including individuals like Nona, Noy, Rachel, Tim and Mrs. Medea Akhalkatsi, has made notable impacts on guest satisfaction.
Wi-Fi is generally reliable and efficient, although there are occasional complaints about connection issues. Spa facilities receive mixed reviews with high praise for the welcoming staff but criticism for cleanliness and maintenance. The gym, part of the Holmes Place health club, is well-equipped and modern, though some guests noted issues with cleanliness and crowding. The indoor pool on the 10th floor also receives mixed feedback due to its small size, crowding and frequent closures.
Despite these occasional drawbacks, Crowne Plaza Tel Aviv City Center remains a favored choice for travelers seeking a comfortable, well-appointed hotel in a central Tel Aviv location.
Hotel Taking Steps Towards Sustainability
Recommended as a green option, indicating sustainable practices are in place. Being part of IHG, it likely utilizes the Green Engage system to monitor and improve environmental performance.
Hotel with Spa
Features a spa, fitness classes, and an indoor swimming pool. The spa includes a steam room, Jacuzzi, and an indoor pool, ensuring a comfortable and relaxing experience for guests.
Family Friendly Hotel
This hotel features amenities such as indoor and outdoor pools and a kids club. It has a strong reputation in the family market and offers excellent services.
Romantic Hotel
This modern hotel offers unique rooms with city views and is connected to the Azrieli shopping center. Its central location and amenities make it a convenient and romantic choice.
Hotel with Swimming Pool
Features an indoor pool and is located in the heart of Tel Aviv's business district. It provides a luxurious stay with top-notch amenities and excellent service.
Indoor Pool Pool Lap Lanes
Business Hotel
Located in the city center, this hotel is near the Azrieli shopping mall and offers easy access to the Ayalon Highway and is a short train ride from Ben Gurion Airport. It provides well-equipped meeting rooms, a 24-hour business center, and a dedicated Crowne Plaza Meetings Director.
Hotel with Parking
Located in the city center, this hotel includes parking. It's part of a well-known chain, providing reliable service and easy access to the city.
Accessible Hotel
Crowne Plaza Tel Aviv City Center offers 2 accessible rooms and 3 accessible parking spaces. The reception has a hearing impaired system, elevators have an audio system, and there is a Step Hear system for visually impaired guests at the entrance. Public areas have disabled services and guest rooms have adapted accessories. Hearing impaired guests can view closed captions on TVs. The hotel has accessible restrooms in the lobby and on the 1st floor.
Hotel with Gym
This hotel provides complimentary access to a fitness center that includes an indoor pool, sauna, and spa facilities. The Holmes Place Fitness Centre provides modern equipment, diverse machines and spin classes.
5-Star Hotel
Crowne Plaza Tel Aviv City Center by IHG offers modern accommodations with a focus on convenience and comfort. It provides exceptional service, a range of amenities, and a central location, making it ideal for business and leisure travelers.
Hotel with Pool Lap Lanes
Features a pool that is long enough to accommodate lap swimming. The hotel's central location makes it a convenient base for exploring the city.
Hotel with Indoor Pool
Guests at Crowne Plaza Tel Aviv City Center have free access to a fitness center which includes an indoor pool, sauna, and spa facilities. The hotel is located next to Azrieli shopping center.
Luxury Hotel
Hotel for Honeymoon
Guest Reviews
Nestled in the heart of Tel Aviv, the Crowne Plaza Tel Aviv City Center boasts a prime location that guests repeatedly praise for its convenience and accessibility. Positioned within the iconic Azrieli Towers, the hotel is adjacent to the Azrieli Mall and just a few minutes' walk from the trendy Sarona Market, providing easy access to a variety of shopping, dining and entertainment options. Its central placement makes it a hub for both business and leisure travelers with the HaShalom train station and major public transportation routes nearby, facilitating smooth commutes to and from Ben Gurion Airport and throughout the city.
Guests appreciate the hotel's strategic location, which puts them in the midst of Tel Aviv’s bustling city life yet offers a quiet retreat within its modern, well-equipped premises. While not immediately close to the beach, it remains well-connected through a complimentary shuttle service, ensuring guests can enjoy the coastal attractions without hassle. The hotel's centrality also places it within walking distance of many key attractions like the Tel Aviv Museum, Carmel Market and various business districts, underscoring its ideal placement for those looking to explore or work in the city.
The combination of excellent on-site amenities, such as clean and spacious rooms and the hotel's exceptional location has garnered high regard from visitors, who often highlight the unparalleled convenience of being at the epicenter of urban activities.
The breakfast experience at Crowne Plaza Tel Aviv City Center by IHG, appears to deliver a generally positive impression among guests with some mixed feedback. The majority of reviewers commend the breakfast as rich, varied and delicious, highlighting the wide selection of high-quality and diverse options. Guests particularly appreciate the fresh and tasty offerings with certain mentions of standout items like freshly squeezed orange juice and gourmet selections. The hotel’s breakfast is frequently described as excellent, indulgent and even fit for a king with mentions of superb service and an accommodating staff.
However, there are also several reports of negative experiences, particularly during Shabbat, where the breakfast did not meet some guests' expectations. Issues such as cold eggs, missing key items like fresh vegetables and subpar quality compared to other similar hotels in Israel were noted. Some guests found the breakfast buffet to be disappointing, not very clean or lacking in variety. High prices without correspondingly high quality and understaffed service during busy times were also cited as areas needing improvement.
Despite these occasional shortcomings, the overwhelming sentiment is one of satisfaction with many describing the breakfast as among the best they have experienced, both in Israel and worldwide. The presence of gluten-free options and the integration of regional specialties add to the positive dining experience. Overall, the breakfast at Crowne Plaza Tel Aviv City Center leaves a favorable impression on most guests, cementing its reputation as a noteworthy feature of their stay.
Dinner at the Crowne Plaza Tel Aviv City Center by IHG, offers an array of experiences that guests have highlighted in their reviews. The hotel provides warm and varied supper options daily with well-prepared, tasty and filling meals that many guests have described as delicious. The food presentation stands out and it is notable that the kitchen staff pays personal attention to diners. The variety of food includes both international and local dishes, catering to different tastes and dietary needs.
However, some aspects could use improvement. Several reviews mentioned that specific items like potatoes, fish and lamb were under-seasoned or overcooked. The freshness of some ingredients, such as chili peppers and bread rolls, was also a concern. The food quality at the cafe on the lobby level received favorable feedback, contrasting with the less satisfying experience from the entrance cafeteria.
One significant downside noted by guests is the absence of a dedicated restaurant serving lunch or dinner, leading to limited evening food options. This often results in pricey room service with slow delivery times. Moreover, the hotel's location sometimes necessitates a long walk to nearby restaurants with additional inconvenience on Saturday nights when finding a place to eat is particularly challenging.
In summary, while the hotel impresses with its diverse, well-presented and flavorful meals, the lack of consistent restaurant service and occasional food quality issues indicate areas for potential enhancement.
Nestled in the heart of Tel Aviv, the Crowne Plaza Tel Aviv City Center by IHG, offers a superior stay with its array of luxurious and well-maintained rooms. Guests consistently highlight the spaciousness and cleanliness of the accommodations with many praising the comfort and modern amenities provided. The rooms are described as large and well-equipped, often featuring stunning views of the bustling city or the serene Ayalon Highway.
The hotel seems to cater well to the needs of its guests, evidenced by multiple instances of complimentary room upgrades, which enhance the overall experience. Guests appreciate the thoughtful touches in the rooms, such as comfortable bedding, large bathrooms with both bathtubs and showers and conveniences like espresso machines and ironing boards.
Despite occasional minor issues like non-functional minibars or small windows, the overall feedback leans heavily positive, emphasizing the hotel's high standard of room service and maintenance. The hotel is noted for its quiet and peaceful rooms, making it a suitable choice for both leisure and business travelers. Cleanliness is a recurrent theme in the reviews with many guests remarking on the immaculate condition of their rooms, ensuring a comfortable and hygienic stay.
Moreover, guests frequently compliment the beautiful design and modernity of the rooms, reflecting a stylish and contemporary ambiance that enhances the overall appeal of the hotel. The Crowne Plaza Tel Aviv City Center thus stands out as a prime choice for travelers seeking spacious, comfortable and well-appointed accommodations in a convenient urban location.
The Crowne Plaza Tel Aviv City Center by IHG, seems to have garnered mixed reviews regarding their beds, but the overall sentiment leans towards positive. Many guests have praised the comfort of the beds, noting terms like "super comfortable," "comfy," and "luxurious." The beds, often described as large, king-size and featuring high-quality mattresses and pillows, provide a good night's sleep and are frequently highlighted as a significant perk of staying at the hotel. Several reviews also mentioned the cleanliness of the bedding with terms such as "clean and comfortable" and "high-quality linens" standing out.
However, there were a few instances where guests found the bedding less satisfactory. Some noted uncomfortable pillows, a tired mattress or issues with bed cleanliness. Yet, these negative points were overshadowed by the numerous consistent mentions of excellent bed quality and comfort, suggesting that these issues may be more sporadic than systemic.
Overall, guests generally appreciated the comfort and quality of the beds, contributing to a pleasant staying experience at the Crowne Plaza Tel Aviv City Center.
Crowne Plaza Tel Aviv City Center by IHG, receives notable praise for its high standards of cleanliness. Reviews highlight the hotel’s immaculate and well-maintained facilities with rooms described as very clean organized and modern. Many guests noted the pleasure of returning to spotless rooms daily, appreciating the fresh-smelling towels, clean linens and pristine bathrooms. The hotel’s overall environment is frequently mentioned as clean and inviting, providing a calm and pleasant stay. Despite a few isolated mentions of areas needing more attention, the general consensus is that the hotel offers exceptional and consistent cleanliness, ensuring a comfortable and hygienic space for its guests.
At Crowne Plaza Tel Aviv City Center by IHG, the staff play a critical role in ensuring guests have a delightful experience. The team is consistently described as polite, friendly and highly professional, always ready to assist with any request. Reception staff, in particular, earn high praise for their exceptional service, quick responses and warm welcomes. Individuals like Nona, Noy, Rachel and Tim at the front desk receive special mentions for their outstanding hospitality and efficiency.
Guests also commend the guest relations manager, Mrs. Medea Akhalkatsi, for her professionalism and pleasant demeanor. Similarly, Noa, Ela and other team members make notable impacts on guests’ stays with their courteous and helpful attitudes. The dining room and housekeeping staff also contribute significantly to the positive experience, being consistently attentive, friendly and efficient.
Despite a few instances of perceived coldness or unprofessionalism, the overall impression of the hotel staff is overwhelmingly positive. Whether resolving issues promptly, providing thoughtful upgrades or maintaining a warm, welcoming atmosphere, the staff at Crowne Plaza Tel Aviv City Center are committed to making each guest’s visit enjoyable.
The Wi-Fi experience at Crowne Plaza Tel Aviv City Center by IHG, generally receives positive remarks from guests, highlighting its efficiency and reliability. Many describe the Wi-Fi as wonderful, good and reliable with some noting quick internet access and secure connections. Free Wi-Fi is often appreciated and guests find it particularly strong and necessary for their needs. However, there are occasional negative comments about fuzzy connections, issues with the Wi-Fi not working, slow speeds and sporadic reliability. Despite these occasional complaints, the hotel's Wi-Fi system is largely praised for being efficient and providing good signal strength, making it a functional amenity for guests overall.
Guest reviews of the spa at Crowne Plaza Tel Aviv City Center show a mix of experiences with some aspects being highly praised, while others leave much to be desired. It's noted that the spa floor is currently under renovation, which may explain some of the dissatisfaction. Guests who enjoyed their experience mention that the spa team is very nice and welcoming and some even describe the spa as perfect and pampering, especially for special occasions like a wedding day.
However, many reviews highlight significant issues. The cleanliness and maintenance of the spa facilities have been criticized with reports of dirty areas, unpleasant odors and even plaster falling from the ceiling. The spa facilities are described as dated and not appealing, being shared with a fitness center which detracts from a relaxing atmosphere. Some guests felt the spa area resembled more of a crowded public gym than a hotel spa.
There are also comments about organizational shortcomings, such as the lack of information provided about the spa hours and services at check-in and the spa closing too early on Shabbat. Some guests were even directed to another hotel’s spa due to unavailability of services. Improvements in cleanliness, maintenance and better communication regarding the spa operations could potentially enhance guest satisfaction.
The gym at the Crowne Plaza Tel Aviv City Center by IHG, receives a mix of feedback from guests. Positively, many highlight the excellent, professional and well-maintained fitness facilities available through the Holmes Place health club, which includes the gym. Guests appreciate the modern equipment, variety of machines, free weights and the availability of spin classes, attesting to the gym's comprehensive fitness offerings. The large, clean and spacious nature of the gym is frequently commended, making it suitable for a serious workout routine.
However, there are noted drawbacks. Some guests find the gym area dusty, crowded and not very pleasant to spend time in. There are mentions of the gym requiring renovation and not being practical for all users. Additionally, the shared nature of the fitness space with the public fitness club and the connected mall can detract from the overall experience. Despite these issues, the hotel's access to Holmes Place with its spin classes and diverse equipment, seems to be a significant plus for visitors looking to maintain their fitness routines during their stay.
At the Crowne Plaza Tel Aviv City Center, guests have shared quite a mixed bag of feedback about the hotel's pool facilities. The pool, an indoor facility located on the 10th floor, is primarily part of the Holmes Place fitness club, which some visitors found inconvenient and not conducive to a relaxing, leisurely swim. The atmosphere in this shared space and the additional access restrictions, such as being limited to guests aged 18 and older and the requirement of swimming caps, garnered criticism. A few positive notes were mentioned about the pool being clean and pleasant when operational. However, many reviewers expressed disappointment over its small size, crowding and frequent closures due to construction and maintenance. Furthermore, the lack of adequate seating and insufficient towel service added to the dissatisfaction. While the odds of finding an inviting and leisurely pool experience here might be low, those needing a functional swimming space for fitness might still find it suitable. Nonetheless, it's clear that many guests left feeling that the pool facilities need significant improvements.
Navigating parking at the Crowne Plaza Tel Aviv City Center by IHG, has its range of experiences, largely influenced by its association with the adjacent Azrieli Mall. Guests frequently highlight the ample availability of parking spaces, which is a significant convenience. Additionally, the hotel provides a 50% discount on parking at the mall, making the fees quite reasonable compared to typical urban standards. Many find this discount to be a thoughtful and valuable perk during their stay.
However, opinions about the parking arrangement are mixed. A consistent point of contention is that the parking is not free and guests must always pay extra, even with the offered discount. Some guests also express frustration over the somewhat complicated and inconvenient access to the parking lot, as entrance is through the shopping center, which can be labyrinthine. There are reports of challenges such as locked access doors on weekends and inefficient elevators, especially late at night.
The quality of the parking space itself receives mixed reactions; while some find it well-organized and comfortable, others describe it as disappointing, particularly the underground parking conditions. The necessity to pay for each entry and the somewhat steep fees are noted downsides.
In summary, while the Crowne Plaza Tel Aviv City Center offers a helpful discount and plentiful parking through its collaboration with the Azrieli Mall, the system isn’t without its drawbacks. Potential guests should be prepared for some logistical hurdles and additional costs.
Situated in a prime location in Tel Aviv, the Crowne Plaza Tel Aviv City Center by IHG, offers a mixed experience when it comes to activities for kids. The hotel features spacious family rooms and convenient amenities that many families appreciated, making it an overall family-friendly establishment. Reviews repeatedly highlight the hotel's excellent location, which allows easy access to various attractions and activities within the city, further adding to its appeal for family stays.
However, potential guests should be aware of certain limitations. Multiple comments reveal dissatisfaction with the pool area, which is deemed unsuitable for children due to restricted access and limited swimming space. Many parents noted that their kids were disappointed by these constraints. Despite these setbacks, families still found enjoyment in their stay, largely due to the friendly staff and high-quality room amenities.
While the hotel's setting and convenience were praised, other aspects like shared spaces and specific policies around the pool area made it less accommodating for families. For families considering a stay, it might be advantageous to contact the hotel directly to clarify these policies and ensure a more enjoyable experience. Those planning a visit with younger children might find alternatives more fitting for their needs.
Crowne Plaza Tel Aviv City Center by IHG, sets a high standard with its superb five-star accommodations. Guests frequently praise its luxurious, spacious rooms and exceptional facilities, ensuring a perfect, experiential and enjoyable vacation. The hotel maintains complete cleanliness and its high-quality service is noteworthy with some citing the service as even beyond five-star standards. Highlights include comfortable beds, outstanding laundry service and friendly staff providing true hospitality.
Despite the overwhelmingly positive feedback, there are a few criticisms that indicate the hotel may not fully meet five-star expectations for all guests. Some visitors mentioned the absence of a coffee maker and disposable slippers in the room, which they found unusual for a five-star establishment. Additionally, the lack of an in-house restaurant was noted as a shortcoming. A recurring theme among the reviews is that while the hotel offers high standards, certain aspects fall short of the luxurious five-star promise.
In summary, Crowne Plaza Tel Aviv City Center impresses many with its beautiful views, perfect service and overall high standards, ensuring a wonderful experience. However, minor adjustments could enhance its appeal to align fully with five-star expectations.
Crowne Plaza Tel Aviv City Center by IHG, stands out as an excellent choice for business travelers. Its prime location in the business center of Tel Aviv makes it exceptionally convenient for airport transfers and trips to Jerusalem with the train station just a short walk away. The central positioning also offers easy access to the Sarona Market, perfect for downtime or casual meetings.
The hotel provides various business-friendly features, including a beautiful and clean business lounge, efficient service and excellent conference rooms. These amenities ensure that guests have the necessary support for their business activities. The check-in and check-out processes are reported to be smooth, minimizing any delays for busy travelers.
Although there are some mentions of limited business facilities and a lack of a wow factor, the hotel generally receives high praise for its suitability for business purposes. It is frequently recommended for business travel, layovers and long stays, suggesting that it provides good value for money for professionals.
While the facilities might be more geared towards business than leisure, it is also noted to be good for weekend getaways combining work and pleasure. Overall, Crowne Plaza Tel Aviv City Center effectively accommodates the needs of business travelers, offering a convenient and professional environment.
The Crowne Plaza Tel Aviv City Center, an IHG Hotel, offers mixed accessibility features for guests with disabilities, combining several conveniences with a few challenges. Guests highlight the accessible facilities, rooms and bathrooms that adhere to standard requirements, ensuring a safe environment free from fall risks. The hotel location proves very accessible, offering proximity to shops and a station, which is convenient for those with mobility needs.
While the hotel provides wheelchair access and the areas are generally accessible, there are occasional setbacks. The parking area reportedly has poor accessibility and guests have noted the lack of a direct elevator from the parking lot, paired with occasional elevator malfunctions. Some guests also found the long walks to rooms challenging, particularly for elderly individuals.
The hotel staff receive commendations for their sensitivity and attentive service with special mentions for Assistant Frank. These positive interactions enhance the sense of being treated like family, contributing significantly to a welcoming atmosphere for guests with special needs. However, the absence of an accessible pool for children is a noted limitation.
Overall, the Crowne Plaza Tel Aviv City Center offers several accessible features, though certain areas such as parking and internal transport could benefit from improvements.
The indoor pool at the Crowne Plaza Tel Aviv City Center by IHG, offers a mix of experiences based on guest reviews. Despite not being located within the hotel itself and requiring a special card for access, the pool receives compliments for its excellence. The indoor setting provides a year-round swimming option, though some guests find it small and note that it has an older, less inviting appearance. The pool's restricted access to those aged 18 and above ensures a quieter atmosphere, often frequented by elderly patrons. Some reviews highlight the pool as an excellent facility, while others find it disappointing or merely adequate. Overall, the indoor pool serves as a convenient option for swimming, particularly appreciated for its training suitability.
Crowne Plaza Tel Aviv City Center by IHG, seems to be an ideal destination for honeymooners and couples celebrating special occasions. Many guests have highlighted the exceptional service provided, including champagne service and delightful surprises for events such as wedding anniversaries and honeymoon stays. The hotel offers honeymoon suites that are praised for their comfort and ability to provide true pampering. The helpful and attentive staff contribute significantly to the positive experiences, often going above and beyond by upgrading rooms and delivering special treats. Visitors also frequently commend the excellent food, which adds to the overall enjoyment of their stay. It's clear that couples looking for a memorable and luxurious celebration will find a welcoming and indulgent environment at this hotel.
Situated in the heart of Tel Aviv, the Crowne Plaza Tel Aviv City Center exudes luxury and sophistication, making it a prime choice for travelers seeking a high-end experience. Guests consistently highlight the hotel's luxurious rooms, describing them as spacious, beautifully designed and furnished with premium teak-wood decor and luxury furniture. The rooms are further complemented by stunning views and modern amenities that cater to the needs of contemporary guests.
The hotel's dedication to a lavish stay is evident in the top-notch cleanliness and the high-level services and facilities provided. Guests have raved about the luxurious breakfast, the well-appointed luxurious bathrooms and the overall cleanliness that meets the highest standards one would expect from a five-star establishment. The fitness room, perceived as higher-end, also contributes to the upscale ambiance of the hotel.
The hospitality at Crowne Plaza is another standout feature with the kind and welcoming staff often noted for their true pampering and attention to detail. Every aspect of the guest's stay is designed to treat them like royalty, from the quality of the dining room atmosphere to the comfort of the pampering couch.
While there are minor areas for improvement, such as the absence of an elevator for parking, the overall experience leaves a strong positive impression. Guests leave feeling they have enjoyed a higher-end vacation, often describing their stay as one of the best they've ever had. The hotel's luxurious ambiance, impeccable service and modern comforts make it a five-star destination worth every penny, providing an exquisite stay that compares favorably to top international luxury hotels.
Couples looking for a romantic escape will find Crowne Plaza Tel Aviv City Center an ideal destination. Many guests celebrated special occasions like anniversaries, weddings and even honeymoons here, often receiving thoughtful gestures such as heart-shaped chocolate cakes. The hotel exudes a romantic atmosphere, making it perfect for a romantic getaway or dinner. Guests particularly enjoyed the pampering in perfect, clean and spacious rooms with stunning urban panoramas.
The luxurious breakfasts, including gluten-free options, add to the indulgent experience, making it a great choice for couples who want to be spoiled. Despite a minor incident with housekeeping, it is evident that the hotel goes above and beyond to ensure a memorable stay. The overall romantic vibe and attention to detail have left couples delighted with their experience at this urban oasis.
Location Show Map
Location
Guests appreciate the hotel's strategic location, which puts them in the midst of Tel Aviv’s bustling city life yet offers a quiet retreat within its modern, well-equipped premises. While not immediately close to the beach, it remains well-connected through a complimentary shuttle service, ensuring guests can enjoy the coastal attractions without hassle. The hotel's centrality also places it within walking distance of many key attractions like the Tel Aviv Museum, Carmel Market and various business districts, underscoring its ideal placement for those looking to explore or work in the city.
The combination of excellent on-site amenities, such as clean and spacious rooms and the hotel's exceptional location has garnered high regard from visitors, who often highlight the unparalleled convenience of being at the epicenter of urban activities.
Breakfast
However, there are also several reports of negative experiences, particularly during Shabbat, where the breakfast did not meet some guests' expectations. Issues such as cold eggs, missing key items like fresh vegetables and subpar quality compared to other similar hotels in Israel were noted. Some guests found the breakfast buffet to be disappointing, not very clean or lacking in variety. High prices without correspondingly high quality and understaffed service during busy times were also cited as areas needing improvement.
Despite these occasional shortcomings, the overwhelming sentiment is one of satisfaction with many describing the breakfast as among the best they have experienced, both in Israel and worldwide. The presence of gluten-free options and the integration of regional specialties add to the positive dining experience. Overall, the breakfast at Crowne Plaza Tel Aviv City Center leaves a favorable impression on most guests, cementing its reputation as a noteworthy feature of their stay.
Dinner
However, some aspects could use improvement. Several reviews mentioned that specific items like potatoes, fish and lamb were under-seasoned or overcooked. The freshness of some ingredients, such as chili peppers and bread rolls, was also a concern. The food quality at the cafe on the lobby level received favorable feedback, contrasting with the less satisfying experience from the entrance cafeteria.
One significant downside noted by guests is the absence of a dedicated restaurant serving lunch or dinner, leading to limited evening food options. This often results in pricey room service with slow delivery times. Moreover, the hotel's location sometimes necessitates a long walk to nearby restaurants with additional inconvenience on Saturday nights when finding a place to eat is particularly challenging.
In summary, while the hotel impresses with its diverse, well-presented and flavorful meals, the lack of consistent restaurant service and occasional food quality issues indicate areas for potential enhancement.
Rooms
The hotel seems to cater well to the needs of its guests, evidenced by multiple instances of complimentary room upgrades, which enhance the overall experience. Guests appreciate the thoughtful touches in the rooms, such as comfortable bedding, large bathrooms with both bathtubs and showers and conveniences like espresso machines and ironing boards.
Despite occasional minor issues like non-functional minibars or small windows, the overall feedback leans heavily positive, emphasizing the hotel's high standard of room service and maintenance. The hotel is noted for its quiet and peaceful rooms, making it a suitable choice for both leisure and business travelers. Cleanliness is a recurrent theme in the reviews with many guests remarking on the immaculate condition of their rooms, ensuring a comfortable and hygienic stay.
Moreover, guests frequently compliment the beautiful design and modernity of the rooms, reflecting a stylish and contemporary ambiance that enhances the overall appeal of the hotel. The Crowne Plaza Tel Aviv City Center thus stands out as a prime choice for travelers seeking spacious, comfortable and well-appointed accommodations in a convenient urban location.
Beds
However, there were a few instances where guests found the bedding less satisfactory. Some noted uncomfortable pillows, a tired mattress or issues with bed cleanliness. Yet, these negative points were overshadowed by the numerous consistent mentions of excellent bed quality and comfort, suggesting that these issues may be more sporadic than systemic.
Overall, guests generally appreciated the comfort and quality of the beds, contributing to a pleasant staying experience at the Crowne Plaza Tel Aviv City Center.
Cleanliness
Staff
Guests also commend the guest relations manager, Mrs. Medea Akhalkatsi, for her professionalism and pleasant demeanor. Similarly, Noa, Ela and other team members make notable impacts on guests’ stays with their courteous and helpful attitudes. The dining room and housekeeping staff also contribute significantly to the positive experience, being consistently attentive, friendly and efficient.
Despite a few instances of perceived coldness or unprofessionalism, the overall impression of the hotel staff is overwhelmingly positive. Whether resolving issues promptly, providing thoughtful upgrades or maintaining a warm, welcoming atmosphere, the staff at Crowne Plaza Tel Aviv City Center are committed to making each guest’s visit enjoyable.
Wi-Fi
Spa
However, many reviews highlight significant issues. The cleanliness and maintenance of the spa facilities have been criticized with reports of dirty areas, unpleasant odors and even plaster falling from the ceiling. The spa facilities are described as dated and not appealing, being shared with a fitness center which detracts from a relaxing atmosphere. Some guests felt the spa area resembled more of a crowded public gym than a hotel spa.
There are also comments about organizational shortcomings, such as the lack of information provided about the spa hours and services at check-in and the spa closing too early on Shabbat. Some guests were even directed to another hotel’s spa due to unavailability of services. Improvements in cleanliness, maintenance and better communication regarding the spa operations could potentially enhance guest satisfaction.
Gym
However, there are noted drawbacks. Some guests find the gym area dusty, crowded and not very pleasant to spend time in. There are mentions of the gym requiring renovation and not being practical for all users. Additionally, the shared nature of the fitness space with the public fitness club and the connected mall can detract from the overall experience. Despite these issues, the hotel's access to Holmes Place with its spin classes and diverse equipment, seems to be a significant plus for visitors looking to maintain their fitness routines during their stay.
Pool
Parking
However, opinions about the parking arrangement are mixed. A consistent point of contention is that the parking is not free and guests must always pay extra, even with the offered discount. Some guests also express frustration over the somewhat complicated and inconvenient access to the parking lot, as entrance is through the shopping center, which can be labyrinthine. There are reports of challenges such as locked access doors on weekends and inefficient elevators, especially late at night.
The quality of the parking space itself receives mixed reactions; while some find it well-organized and comfortable, others describe it as disappointing, particularly the underground parking conditions. The necessity to pay for each entry and the somewhat steep fees are noted downsides.
In summary, while the Crowne Plaza Tel Aviv City Center offers a helpful discount and plentiful parking through its collaboration with the Azrieli Mall, the system isn’t without its drawbacks. Potential guests should be prepared for some logistical hurdles and additional costs.
Family
However, potential guests should be aware of certain limitations. Multiple comments reveal dissatisfaction with the pool area, which is deemed unsuitable for children due to restricted access and limited swimming space. Many parents noted that their kids were disappointed by these constraints. Despite these setbacks, families still found enjoyment in their stay, largely due to the friendly staff and high-quality room amenities.
While the hotel's setting and convenience were praised, other aspects like shared spaces and specific policies around the pool area made it less accommodating for families. For families considering a stay, it might be advantageous to contact the hotel directly to clarify these policies and ensure a more enjoyable experience. Those planning a visit with younger children might find alternatives more fitting for their needs.
5 Star
Despite the overwhelmingly positive feedback, there are a few criticisms that indicate the hotel may not fully meet five-star expectations for all guests. Some visitors mentioned the absence of a coffee maker and disposable slippers in the room, which they found unusual for a five-star establishment. Additionally, the lack of an in-house restaurant was noted as a shortcoming. A recurring theme among the reviews is that while the hotel offers high standards, certain aspects fall short of the luxurious five-star promise.
In summary, Crowne Plaza Tel Aviv City Center impresses many with its beautiful views, perfect service and overall high standards, ensuring a wonderful experience. However, minor adjustments could enhance its appeal to align fully with five-star expectations.
Business
The hotel provides various business-friendly features, including a beautiful and clean business lounge, efficient service and excellent conference rooms. These amenities ensure that guests have the necessary support for their business activities. The check-in and check-out processes are reported to be smooth, minimizing any delays for busy travelers.
Although there are some mentions of limited business facilities and a lack of a wow factor, the hotel generally receives high praise for its suitability for business purposes. It is frequently recommended for business travel, layovers and long stays, suggesting that it provides good value for money for professionals.
While the facilities might be more geared towards business than leisure, it is also noted to be good for weekend getaways combining work and pleasure. Overall, Crowne Plaza Tel Aviv City Center effectively accommodates the needs of business travelers, offering a convenient and professional environment.
Accessible
While the hotel provides wheelchair access and the areas are generally accessible, there are occasional setbacks. The parking area reportedly has poor accessibility and guests have noted the lack of a direct elevator from the parking lot, paired with occasional elevator malfunctions. Some guests also found the long walks to rooms challenging, particularly for elderly individuals.
The hotel staff receive commendations for their sensitivity and attentive service with special mentions for Assistant Frank. These positive interactions enhance the sense of being treated like family, contributing significantly to a welcoming atmosphere for guests with special needs. However, the absence of an accessible pool for children is a noted limitation.
Overall, the Crowne Plaza Tel Aviv City Center offers several accessible features, though certain areas such as parking and internal transport could benefit from improvements.
Indoor Pool
Honeymoon
Luxury
The hotel's dedication to a lavish stay is evident in the top-notch cleanliness and the high-level services and facilities provided. Guests have raved about the luxurious breakfast, the well-appointed luxurious bathrooms and the overall cleanliness that meets the highest standards one would expect from a five-star establishment. The fitness room, perceived as higher-end, also contributes to the upscale ambiance of the hotel.
The hospitality at Crowne Plaza is another standout feature with the kind and welcoming staff often noted for their true pampering and attention to detail. Every aspect of the guest's stay is designed to treat them like royalty, from the quality of the dining room atmosphere to the comfort of the pampering couch.
While there are minor areas for improvement, such as the absence of an elevator for parking, the overall experience leaves a strong positive impression. Guests leave feeling they have enjoyed a higher-end vacation, often describing their stay as one of the best they've ever had. The hotel's luxurious ambiance, impeccable service and modern comforts make it a five-star destination worth every penny, providing an exquisite stay that compares favorably to top international luxury hotels.
Romantic
The luxurious breakfasts, including gluten-free options, add to the indulgent experience, making it a great choice for couples who want to be spoiled. Despite a minor incident with housekeeping, it is evident that the hotel goes above and beyond to ensure a memorable stay. The overall romantic vibe and attention to detail have left couples delighted with their experience at this urban oasis.
Yes, Crowne Plaza Tel Aviv City Center by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
Yes, a spa is available at Crowne Plaza Tel Aviv City Center by IHG.
No, Crowne Plaza Tel Aviv City Center by IHG doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Tel Aviv City Center by IHG.
Yes, Crowne Plaza Tel Aviv City Center by IHG has a gym.
Location Show Map
More Options
