4-Star HotelLocated in a historical district, this hotel offers views of the city and provides Wi-Fi throughout the property. It's a comfortable option with good amenities.
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Summary of reviews related to the '4 Star' categoryNovotel Bordeaux Centre Ville has garnered mixed reviews regarding its four-star rating with many guests feeling that its facilities and services fall short of expectations for a hotel of this category. Numerous comments highlighted that the hotel feels more akin to a three-star establishment rather than the advertised four stars. Guests noted that the rooms and amenities are quite basic, lacking standard four-star luxuries like slippers, bathrobes and minibars. Additionally, the service quality and professionalism have been described as unsatisfactory for a four-star hotel.
Despite the hotel being freshly renovated, several guests mentioned that it doesn’t live up to a four-star standard and feels more like an Ibis Style rather than a Novotel. Concerns were also raised about the size and comfort level of the rooms with some guests finding them smaller and less equipped than those in comparable hotels.
The facilities, including the gym, were said to be limited and the breakfast options were deemed minimal, neither meeting the expectations set by other four-star hotels. The overall sentiment is that while the hotel is comfortable and the standard of Novotel is somewhat maintained, it does not provide a true four-star experience, particularly given the price point. Guests often found this discrepancy between expectation and reality to be disappointing, suggesting that the hotel might better be classified as three-star rather than four.
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