4-Star HotelSummary of reviews related to the '4 Star' categoryOccidental Aran Park is often described as a hotel that does not quite meet the expected standards of a four-star rating. Reviewers frequently mention that the rooms are small and the facilities lack proper maintenance. Issues such as faulty elevators, clogged toilets, loud air conditioning and old furniture are common concerns. Cleanliness is another recurring issue with many guests reporting dirty rooms, clogged drains and even cigarette butts found in non-smoking areas.
The hotel also seems to miss basic amenities that are usually expected from a four-star establishment. Guests noted the absence of complimentary water, coffee and room service after 10 pm. Additionally, the lack of minibar, slippers and other essentials adds to the overall disappointment.
Despite these drawbacks, some positive aspects include comfortable beds and mattresses, a friendly reception team and a good breakfast. The environment is described as comfortable and the staff receives praise for their friendliness. However, the general sentiment is that the hotel is more in line with a three-star rating and many feel that the price does not correspond to the quality of services provided.
Overall, Occidental Aran Park appears to struggle in maintaining the level of service and facilities expected from a four-star hotel, making it a place many guests find falling short of their expectations.
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