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Summary of reviewsLivINN Hotel Cincinnati North/Sharonville boasts a favorable and convenient location, appreciated by many guests for its easy access to major highways, local attractions, dining and shopping centers. Its proximity to Kenwood Mall, the convention center and King’s Island enhances its appeal for travelers. The hotel is situated in a safe, easily accessible area, making it suitable for various travel needs. Guests also positively note the cleanliness, amenities and friendly staff.
The breakfast experience at the hotel is generally well received, featuring a great variety of options such as hot meals, cereal, yogurt and a unique automatic pancake machine. The breakfast area is clean, spacious and managed by attentive staff. Despite some minor criticisms regarding the selection and occasional shortages, it is often highlighted as a delightful part of the stay, surpassing guests' expectations.
Rooms at LivINN Hotel are widely praised for their spaciousness and comfort. They come equipped with amenities like small refrigerators and full kitchens and many guests found the beds and pillows particularly comfortable. However, the rooms show signs of datedness and minor maintenance issues such as slow-draining bathtubs and occasional odors. Despite these drawbacks, the overall effort to maintain cleanliness and comfort is evident and well received.
Cleanliness is a notable strength of the hotel, consistently praised by guests. Both the rooms and common areas are kept in good condition with clean sheets and bathrooms. While some areas like the carpets and pool could use more attention, the general consensus remains positive.
The staff at LivINN Hotel earns high marks for their exceptional service and friendliness. Guests commend the front desk and cleaning staff for their professionalism, courtesy and willingness to go above and beyond to meet guests' needs. This outstanding service significantly enhances the overall experience.
WiFi service at the hotel receives mixed reviews. While some guests found it satisfactory, others faced connectivity issues, which sometimes required room changes. Despite these challenges, staff responsiveness in addressing the issues is appreciated.
The indoor heated saltwater pool stands out as a favored feature, providing a relaxing and family-friendly environment. It is well-maintained and inviting, although it can get crowded with children at times. Families particularly enjoy the pool and the overall family-oriented atmosphere of the hotel.
The hotel beds are noted for their comfort and cleanliness, contributing to a restful stay. Although some guests desired firmer mattresses, the majority found the sleeping arrangements satisfactory.
For business travelers, the hotel's proximity to the convention center and availability of business amenities like conference rooms and an exercise room are significant positives. The friendly, attentive staff and the overall value provided by the hotel are also appreciated, even though late checkouts are not always accommodated.
Accessibility for guests with disabilities is well-considered with ADA-compliant rooms and prompt service to meet special needs. The hotel’s dog-friendly policies are also commended, providing a welcoming environment for pets without additional charges.
Overall, LivINN Hotel Cincinnati North/Sharonville offers a generally positive experience with commendable service, comfortable accommodations and family-friendly amenities. Some improvements in maintenance and breakfast variety could enhance the experience further, but the hotel remains a solid choice for both leisure and business travelers.
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