The pool facilities at Holiday Inn Express Ashland by IHG receive mixed feedback from guests. On a positive note, the indoor pool is frequently described as enjoyable and nice, with many families and children having a great time swimming. Some guests found the pool and hot tub to be very nice and noted that the pool size was perfect for teenagers. However, there are recurring mentions of the pool being cold and concerns about cleanliness. Several guests experienced the pool being closed during their stay, although it was sometimes resolved, allowing for pool access later on. The hot tub was under repair during some guests' visits, which limited access to this amenity. Despite these issues, the pool remains a popular feature for families and children looking for entertainment during their stay.
Tru By Hilton Ashland, Va enjoys a prime location conveniently close to I-95, making it a perfect choice for travelers on road trips or visiting nearby attractions like Kings Dominion. The hotel's central position allows easy access to a variety of dining options, gas stations and other amenities and despite minor noise from truck traffic, its accessibility and cozy setting stand out.
Breakfast at the hotel generally receives positive reviews with guests appreciating the quality and variety of items offered. Highlights include delicious omelettes made by an in-house chef, excellent coffee and a clean, spacious breakfast area. Although there are occasional mentions of limited selections or broken equipment, most guests have a favorable experience.
The rooms are lauded for their cleanliness and modern design. Guests find them comfortable and stylish, though a bit on the smaller side. The presence of mini fridges adds convenience and the well-maintained, sanitized environment gives a luxurious feel for the price. Despite their size, the rooms are designed thoughtfully to ensure a quiet and restful experience. Additional amenities like a nice pool and ample internet connections in the large lobby further enhance the stay.
Cleanliness is a consistent strong point with both rooms and communal areas impressing guests through their spotless conditions. The gym and pool are modern and well-kept, complementing the contemporary, well-maintained aesthetics of the property. This, paired with clean and comfortable beds, contributes significantly to the positive overall impression.
The staff at Tru By Hilton Ashland, Va is frequently praised for their friendliness and professionalism. Guests describe the employees as helpful and accommodating, notably the front desk clerks who make the check-in/check-out process smooth. This level of service greatly enhances the welcoming atmosphere of the hotel.
Finally, the beds are noted for their comfort, providing a restful sleep with high-quality pillows and good-sized, clean accommodations. Although a few guests mention issues with thin or worn sheets, the overall sentiment remains positive, highlighting the important role comfortable beds play in ensuring a pleasant stay.
In summary, Tru By Hilton Ashland, Va is a highly recommended hotel for its strategic location, clean and modern rooms, friendly staff and comfortable beds, all contributing to an enjoyable stay for travelers.
The indoor pool at Country Inn & Suites by Radisson, Doswell Kings Dominion, VA has been a source of mixed experiences for guests. Some mention enjoying the fact that the pool stays open until 11:30, appreciating the extended hours. However, there have been numerous complaints about the water being too cold, even described as frigid, rendering it difficult to enjoy swimming. Issues with cleanliness are also notable with remarks about the pool appearing dirty, having a film on the surface and stuff floating in the water. Additionally, the pool has been reported to have a strong chlorine presence causing discomfort to swimmers. On several occasions, guests were disappointed to find the pool closed for repairs or other issues, further hampering their pool experience. Overall, while there are occasional mentions of the pool being nice, concerns about temperature, cleanliness and closures dominate the feedback.
The Holiday Inn Express Richmond-Mechanicsville by IHG is highly regarded for its prime location, providing guests with convenient access to an array of stores, restaurants, and the nearby hospital, making it ideal for families and travelers. The hotel's proximity to the highway enhances its appeal to those on the move, further complemented by its strategic setting.
Guests consistently highlight the breakfast offerings as a standout feature, appreciating the variety of options such as meats, eggs, yogurts, and carbs. The breakfast is described as delicious and fresh, enhancing the overall guest experience despite occasional crowding during peak times.
The staff at the hotel receive extensive praise for their friendliness and professionalism. Visitors frequently commend the team, especially the front desk, for creating a welcoming atmosphere and providing exceptional service. The attentiveness and courteous nature of staff members like Lawrence contribute significantly to positive guest impressions.
However, while the hotel benefits from a strategic location, delicious breakfast, and excellent staff service, there are areas for improvement related to the rooms and cleanliness. While some rooms are noted for their comfort and cleanliness, guests report issues such as loud air-conditioning, maintenance concerns, odors, and occasional encounters with pests. Addressing these concerns could further enhance the experience for all visitors.
Overall, the Holiday Inn Express Richmond-Mechanicsville by IHG delivers on convenience, a delightful breakfast experience, and exceptional service, with some areas of improvement related to room maintenance and cleanliness.
The pool at Garner Hotel Doswell Southeast by IHG received largely negative feedback from guests. Many commented on its dirty condition with descriptions of cloudy, moldy water, dead bugs, animal hair and a foul smell. There were concerns about high chlorine levels that caused discomfort, rust and an overall lack of cleanliness that deterred guests from swimming. The pool area was often described as messy and unkempt and several guests mentioned that the pool was unusable during their stay. There were also critiques about the pool being too cold and occasionally closed or unavailable. Despite being a feature that attracted some bookings, the pool's poor maintenance and cleanliness issues impacted guests' overall experience negatively.