4-Star HotelSet in attractive grounds, this hotel is located 3 miles from Cheltenham centre and the racecourse. It offers a health and leisure club with a heated pool. The hotel provides a quiet and comfortable stay.
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Summary of reviews related to the '4 Star' categoryThe Leonardo Hotel Cheltenham offers a generally pleasing experience, particularly noteworthy for its competitive pricing relative to the quality of accommodation. Guests frequently praise the attentive and pleasant staff, contributing to a relaxed and welcoming atmosphere within the hotel. However, despite its four-star rating, certain aspects of the hotel could benefit from updates. Some reviewers feel the hotel looks a bit tired, with particular mentions about the bathroom and the bedding, which were not quite up to the standards expected from such a rating category. Additionally, the lack of air conditioning and heating has been noted, which is a consideration for those expecting comprehensive amenities at this level. While the breakfast pricing might strike some as high, it aligns with the expectations of a four-star establishment. The hotel’s pricing reflects a good balance between cost and quality, making it comparable to an upmarket Premier Inn, according to guests. Overall, while there are areas for improvement, the hotel maintains a commendable standard, especially in terms of service and ambiance.
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