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Summary of reviewsBotleigh Grange Hotel is situated in a serene and picturesque location just outside Southampton, providing guests with easy access to the city’s amenities, cruise terminals and countryside activities. Visitors appreciate the historic architecture and tranquil surroundings, making it ideal for both business and leisure stays.
Guests have a range of experiences with breakfast, often describing it as delicious and well-cooked with a good variety of options. Gluten-free sausages and soya milk cater to dietary preferences. However, some inconsistencies in replenishment and presentation have been noted. The dinner experience follows a similar pattern; while the refurbished restaurant and the quality of the food receive praise, the menu can be limited and service occasionally slow.
Rooms are generally described as spacious, comfortable and clean with high ceilings and modern bathrooms. The beds are often highlighted for their comfort, though a few guests found the mattresses too firm. Minor maintenance issues and temperature control could use improvements, but most guests enjoyed their stay.
Cleanliness across the hotel is consistently commended, extending from the rooms to the common areas, contributing to a comfortable stay. The staff also receive high marks for their friendliness and professionalism, enhancing the guest experience significantly.
However, Wi-Fi connectivity is mixed, working well in common areas but often failing in rooms. The ongoing renovations of the pool and spa, which have been closed for nearly three years, are a notable downside, but there is anticipation for their completion.
Parking is ample and convenient, contributing positively to the overall experience, though some guests noted the car park can be dark at night. Despite some drawbacks, such as dated decor and limited facilities due to renovations, Botleigh Grange Hotel offers a budget-friendly and pleasant stay supported by attentive staff, making it a viable choice for travelers seeking affordability and charm.
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