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Summary of reviewsRed Roof Inn Knoxville Central – Papermill Road benefits from a convenient location just outside downtown Knoxville, offering easy access to the interstate and a short drive to the city's main attractions. Guests appreciate the balance of accessibility and tranquility, noting the quiet and safe surroundings that enhance a restful stay. The staff is frequently praised for their friendliness and professionalism, contributing positively to the overall guest experience. Visitors often highlight the clean and comfortable rooms, emphasizing the remodeled accommodations and the pleasant sleep quality provided by the beds.
However, certain aspects receive mixed reviews, particularly concerning breakfast and cleanliness. While complimentary coffee is available, some guests express disappointment at the limited breakfast options, noting that they expected more substantial offerings. Cleanliness remains a point of contention, as several guests enjoy a tidy and organized room stay, but others report issues such as unpleasant odors, sightings of bugs, and maintenance oversights including stained linens and exterior clutter.
The beds receive positive remarks for comfort but also face criticism due to inconsistencies in quality, with some mattresses described as old or lumpy. Despite these areas for improvement, the overall ambiance, supportive staff, and the inn's strategic location make it a favorable choice for travelers exploring Knoxville without being in the city's hustle and bustle. The hotel offers a comfortable experience at a commendable price, yet there is room for improvement in certain aspects to ensure a consistently pleasant stay for all guests.
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