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Summary of reviewsThe Sheridan Hotel receives generally favorable feedback for its convenient location, which offers easy access to nearby restaurants, stores, and a train station, making it a practical choice for travelers. Visitors appreciate the free parking facility, adding to the convenience for those arriving by car. Despite some noise and mixed opinions about the neighborhood's cleanliness and appeal, the hotel's location is highly valued for its accessibility and practicality, particularly for those visiting family, attending classes, or requiring proximity to jobsites.
Room experiences at Sheridan Hotel include both positive and negative aspects. On the bright side, guests have praised modern and clean rooms, efficient customer service, comfortable beds, and an overall accommodating atmosphere. However, smaller room sizes, reports of old stains, towel shortages, and occasional unpleasant odors are noted areas for improvement. Still, the combination of well-maintained rooms and attentive service can lead to a satisfying stay for many visitors.
Cleanliness, however, is a recurring concern, with numerous reports of dirty rooms, bad odors, and sightings of roaches. Issues such as stained carpets, inadequate towels, and dim lighting contribute to guests' dissatisfaction in this area, indicating significant room for improvement in the hotel's cleaning standards.
The majority of guests commend the Sheridan Hotel staff for their friendliness and helpfulness. The housekeeping team's professionalism and eagerness to assist are particularly appreciated, ensuring a pleasant stay for many. Nonetheless, a few instances of rudeness at reception highlight areas needing attention to maintain consistency in service and enhance overall guest satisfaction.
Regarding bed comfort, reviews are mixed. Some guests find the beds satisfactory, while others report issues with hard mattresses, lumpy pillows, and insufficient bedding. Although staff are responsive and provide additional quilts on request, the variation in comfort suggests potential considerations for future guests seeking a restful sleep experience.
Overall, while the Sheridan Hotel excels in location and staff friendliness, improvements in cleanliness and some room and bedding aspects could enhance the overall guest experience.
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