Info
Just a 5-minute walking distance from Bern Main Station, the hotel is situated in the heart of the Swiss capital, between the the Zytglogge Tower and the French Church.
Show more
Summary of reviewsBest Western Plus Hotel Bern is lauded for its exceptional location in the heart of Bern's picturesque old town, making it a prime choice for travelers eager to immerse themselves in the city’s historical and cultural landmarks. Guests appreciate the hotel’s proximity to key attractions such as the Zytglogge clock tower and the riverfront, as well as its convenient access to the main train station. The charming streets filled with shops, cafes and restaurants, all within walking distance, enhance its appeal. The hotel’s rooftop terrace and bar offer stunning panoramic views of the old town, providing a perfect spot to unwind.
The breakfast receives mixed reviews with many guests praising its fresh, diverse offerings and friendly staff, while others suggest areas for improvement, such as greater variety and better value for the price. The dining experience overall is well-received with the hotel restaurant and rooftop bar being particular highlights. Although some guests find the dining a bit pricey, the quality of food, the beautiful city views from the rooftop and the atmosphere are highly appreciated.
Rooms at the Best Western Plus Hotel Bern are described as modern, clean and comfortable. Guests frequently commend the tasteful decor and well-maintained condition, although some note that a few rooms are on the smaller side. Despite occasional issues with soundproofing and temperature control, the rooms are generally seen as functional and quiet, providing a restful stay. The free public transportation tickets offered by the hotel further add to the convenience of its central location.
Cleanliness is a strong point for the hotel with guests consistently highlighting the spotless state of both rooms and common areas. The modern design and meticulous attention to detail contribute to a pleasant and comfortable environment.
The staff is frequently praised for their courteousness, friendliness and professionalism. Reviews often highlight the staff’s attentiveness and eagerness to assist, contributing significantly to the positive guest experience. Multilingual abilities, particularly among reception staff, enhance the welcoming atmosphere.
WiFi quality receives generally positive feedback with most guests finding the internet connection strong and reliable, though a few mention occasional slow speeds or connectivity issues.
While the hotel does not have an on-site gym, guests benefit from a partnership with a nearby fitness center, which is well-equipped and appreciated by fitness enthusiasts.
Parking can be a logistical consideration, as the hotel does not offer private or on-site parking. However, nearby public garages provide safe and covered parking options with discounted rates available through the hotel. Though some guests find the parking fees high and the walk to the parking facilities a minor inconvenience, the arrangement is typically well-organized.
For family stays, the hotel is noted for its spacious and comfortable family rooms, welcoming staff and quiet location, making it a suitable choice for those traveling with children.
Finally, the hotel is well-positioned for guests interested in experiencing Bern's nightlife with numerous bars, clubs and nightlife options within walking distance. The rooftop bar and terrace are especially praised for their lovely atmosphere and stunning views, adding a memorable touch to the hotel stay.
In summary, Best Western Plus Hotel Bern stands out for its unbeatable location, modern and clean accommodations, friendly staff and notable amenities, making it a top choice for both leisure and business travelers eager to explore the best of Bern.
Show moreRead review summaries for all categories
Categories
