A 4-star city hotel with beautiful views of the Bernese Alps.
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Summary of reviewsGuests of the Swissôtel Kursaal Bern consistently express positive feedback across multiple categories, making it a highly recommended hotel for both leisure and business travelers. The hotel's exceptional location is one of its standout features, appreciated for its proximity to Bern's historic old town and key attractions like the Bernese Oberland mountain range. The convenience of nearby public transport and dining options, combined with a peaceful yet vibrant environment, enhance its appeal.
Breakfast at the hotel is frequently lauded as extraordinary with an extensive and high-quality buffet catering to diverse preferences. Highlights include fresh bread, cheeses, cold cuts, eggs prepared upon request and freshly squeezed juice. Despite some mentions of cost, the overwhelming consensus praises the breakfast as a substantial highlight of the stay.
Dining at Swissôtel Kursaal Bern is an equally celebrated experience with multiple on-site restaurants and a bar offering a variety of excellent cuisine. Guests particularly enjoy the Italian restaurant Giardino and the sushi offerings, supported by attentive and friendly staff. While prices are occasionally noted as high, the quality and variety of food, along with the pleasant ambiance, receive strong commendations.
The rooms at the hotel are another major positive point, described as spacious, clean and elegantly decorated with modern amenities. Many rooms offer stunning views and features like complimentary minibars and balconies add to the luxurious experience. Although some rooms lack natural light, the majority provide a comfortable and enjoyable stay.
Cleanliness is a significant strength of the Swissôtel Kursaal Bern with guests frequently praising the immaculate conditions of both rooms and common areas. The high standards of hygiene, alongside modern aesthetics, make for an inviting and comfortable environment.
The staff at Swissôtel Kursaal Bern consistently receive praise for their friendliness, professionalism and attentiveness. Guests appreciate the warm and welcoming atmosphere created by the team with the multi-lingual abilities of the staff enhancing the overall guest experience.
The hotel's WiFi receives generally positive reviews for its speed and reliability, despite a few instances of weaker connections. The gym and wellness facilities are highlighted as well-maintained and comprehensive, appealing to fitness enthusiasts with modern equipment available 24/7.
Parking at the hotel is noted for its convenience and security with a spacious underground garage accessible to larger vehicles. While the cost of parking is seen as a downside by some, the overall practicality and safety of the facilities are well-regarded. Additionally, the availability of EV charging stations is a valued feature for eco-conscious travelers.
The comfort of the beds at the Swissôtel Kursaal Bern is frequently mentioned positively, ensuring guests enjoy a restful night's sleep on high-quality mattresses and bedding.
Overall, the hotel delivers a high-quality experience worthy of its four-star rating, providing excellent service, modern facilities and a convenient location. Its value and quality are well-appreciated by guests, making it an excellent choice for both leisure and business travelers seeking comfort and convenience in Bern. Show more
Offering individually and tastefully furnished rooms in a calm residential area, the hotel is near the center, the old town, the BEA-Expo, the main station and the Stade de Suisse.
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Summary of reviewsHotel Marthahaus consistently impresses guests with its exceptional location, cleanliness and service, making it a top choice for those visiting Bern. Its prime position in a quiet residential area offers a peaceful retreat while being conveniently close to major city attractions and transport links. Guests enjoy the easy walking distance to the old town, main train station and the Kursaal Bern, along with complimentary public transportation tickets provided by the hotel.
The breakfast service at Hotel Marthahaus receives outstanding reviews, praised for its variety, abundance and quality. Guests appreciate the diverse, high-quality options including vegan and lactose-free alternatives. The breakfast buffet is thoughtfully prepared and well-stocked, ensuring a delightful start to the day.
Although the rooms are on the smaller side, they are consistently described as clean, cozy and well-maintained. Functional and practical, the rooms feature comfortable beds and are equipped with essential amenities. The shared guest kitchen adds convenience for those wishing to prepare their own meals. The overall cleanliness of the hotel, from rooms to shared facilities, is frequently commended by guests.
The staff at Hotel Marthahaus are noted for their exceptional kindness, patience and professionalism. Guests feel welcomed and well-cared-for throughout their stay, thanks to the attentive and multilingual team.
The hotel provides strong and reliable Wi-Fi throughout the premises at no additional cost, which guests find very convenient. While parking is available, it is limited and may require reservation with clear and helpful information provided by the hotel staff. The provision of free transportation codes further aids guests navigating the city.
Families find Hotel Marthahaus particularly welcoming due to its homely atmosphere, spacious rooms and shared kitchen facilities, making it an excellent choice for family vacations. The combination of a quiet neighborhood and proximity to family-friendly activities enhances its appeal for family stays.
In terms of nightlife, the hotel offers a relaxed ambiance yet is close enough to trendy bars and restaurants. Some occasional nocturnal noise from the surroundings has been noted, but it does not significantly detract from the overall quiet atmosphere.
The comfort of the beds is a standout feature with many guests reporting high-quality, restful sleep. Although preferences for mattress firmness vary, the consensus remains positive regarding the comfort and tidiness of the beds.
Overall, Hotel Marthahaus delivers a high-quality, comfortable and enjoyable stay, particularly praised for its location, cleanliness, breakfast and exceptional staff service. It stands out as a superb choice for travelers seeking a tranquil yet conveniently located accommodation in Bern. Show more
