Itu Plaza Hotel
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Summary of reviewsItu Plaza Hotel is widely regarded for its advantageous location in a peaceful area close to various attractions, including a shopping plaza, which enhances guests' convenience and overall experience. The hotel's modern, clean, and spacious infrastructure is frequently highlighted, contributing to a comfortable stay. Private parking availability is appreciated for easy transportation, and the friendliness of the staff paired with a satisfactory breakfast adds to the positive reception.
The breakfast offering is praised for its variety and completeness, with a selection that includes bread, fresh fruits, and occasional special event items. Though there are suggestions for flavor enhancement and slight improvements in service, the overall breakfast experience is deemed solid and satisfying.
The rooms are spacious, comfortable, and equipped with modern amenities, offering a tranquil view of the pool that enriches relaxation. Despite minor inconveniences like thin walls and occasional noise, guests appreciate the cleanliness and comfort, though there are some notes on musty smells and narrow beds in certain units.
Cleanliness throughout the hotel is commendable, with rooms and common areas maintained to high standards, contributing significantly to guest satisfaction. The positive experience is further bolstered by fresh and soft towels.
The staff is recognized for their attentiveness and kindness, frequently described as polite and helpful, particularly at the reception and restaurant, contributing to excellent service overall. Minor isolated issues do not detract from the warm and welcoming interactions that most guests encounter.
Beds are generally well-received, praised for their comfort and quality. Although experiences vary slightly, with some guests mentioning harder beds or smaller sizes, the general consensus is that they offer a restful sleep.
In summary, Itu Plaza Hotel stands out for its strategic location, commendable cleanliness, spacious rooms, and attentive staff, making it a favorable choice for visitors seeking a comfortable and convenient stay.
Categories
The breakfast offering is praised for its variety and completeness, with a selection that includes bread, fresh fruits, and occasional special event items. Though there are suggestions for flavor enhancement and slight improvements in service, the overall breakfast experience is deemed solid and satisfying.
The rooms are spacious, comfortable, and equipped with modern amenities, offering a tranquil view of the pool that enriches relaxation. Despite minor inconveniences like thin walls and occasional noise, guests appreciate the cleanliness and comfort, though there are some notes on musty smells and narrow beds in certain units.
Cleanliness throughout the hotel is commendable, with rooms and common areas maintained to high standards, contributing significantly to guest satisfaction. The positive experience is further bolstered by fresh and soft towels.
The staff is recognized for their attentiveness and kindness, frequently described as polite and helpful, particularly at the reception and restaurant, contributing to excellent service overall. Minor isolated issues do not detract from the warm and welcoming interactions that most guests encounter.
Beds are generally well-received, praised for their comfort and quality. Although experiences vary slightly, with some guests mentioning harder beds or smaller sizes, the general consensus is that they offer a restful sleep.
In summary, Itu Plaza Hotel stands out for its strategic location, commendable cleanliness, spacious rooms, and attentive staff, making it a favorable choice for visitors seeking a comfortable and convenient stay.
4-Star Hotel
This family-friendly hotel features an outdoor pool, a restaurant, and a fitness center. It provides air-conditioned rooms with minibars, cable television, and complimentary Wi-Fi. Guests can enjoy a free buffet breakfast, a poolside bar, and a sauna.
Hotel with Outdoor Pool
This hotel features outdoor pools and a poolside bar. It also offers a range of leisure facilities including sports courts, a gym, and a sauna.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Guest Reviews
Itu Plaza Hotel is praised for its advantageous location and robust infrastructure, offering a comfortable stay for guests. Situated in a quiet area, it provides a peaceful environment while still being conveniently close to various attractions. The hotel is notably near a shopping plaza, making it easy to access shopping and entertainment options. Guests frequently highlight the cleanliness and modernity of the facilities, contributing to a pleasant experience. Furthermore, the hotel offers private parking, which is appreciated for ease of transportation. The staff's kindness and the satisfactory breakfast further enhance the hotel’s appeal. Overall, Itu Plaza Hotel's strategic location and solid amenities make it a favorable choice for visitors.
Itu Plaza Hotel offers a breakfast experience that generally receives positive feedback from guests with some room for improvement. Guests have praised the breakfast for its variety and selection of products, noting its completeness and the friendly staff who serve it. The breakfast space is described as excellent and clean, with guests appreciating the diverse options available, including breads and fresh fruits. Some guests particularly enjoyed special occasions like the Father's Day breakfast.
However, there are suggestions for enhancing the flavor and a call for more options, as some guests found the breakfast to be simple or not living up to expectations seen in photos. Occasional service issues such as shortages of saucers, glasses, and knives have been mentioned. Despite these areas for potential improvement, the overall impression is of a solid and satisfying breakfast experience.
The rooms at Itu Plaza Hotel have earned commendable praise from guests for their spacious and comfortable nature. Many appreciate the generous size, which often includes a balcony offering a serene view of the pool, creating a wonderful atmosphere for relaxation. The accommodations come well-equipped with modern amenities such as air conditioning, fans, various lighting options, closets, and hairdryers, ensuring a convenient and restful experience. A quiet location within a residential complex further enhances the appeal, promising a peaceful stay despite occasional noise disturbances due to thin walls and specific areas like the building's boiler. While most guests highlight the overall cleanliness and comfort of the rooms, there are minor drawbacks noted, including the presence of a musty smell, a very narrow double bed in some units, and the absence of a mirror. Despite these minor issues, the hotel, renowned for its good service and satisfying breakfast, ensures a pleasant stay that meets most expectations for comfort and convenience.
The beds at Itu Plaza Hotel generally receive positive remarks from guests, praising their comfort and quality. Visitors often mention that the beds are very good, with some enjoying the unexpected upgrade to double beds paired with wonderful pillows. Despite this, a few reviews indicate a variation in guest experiences, noting some beds as incredibly hard or uncomfortable, accompanied by low-quality pillows. There are mixed feelings regarding bed size, as some guests find them pleasantly large, while others perceive them as small. Overall, the comfort of the beds stands out in guest feedback, with many appreciating the restful sleep they provided.
Itu Plaza Hotel receives commendation for its impressive cleanliness standards. Guests consistently highlight the hotel's clean and well-maintained facilities, from the common areas to the accommodations themselves. The rooms and bathrooms are noted for being super clean, with room cleaning described as very good. Additionally, guests appreciate the fresh and soft towels. Overall, the cleanliness of the hotel contributes to a positive stay experience, ensuring guests feel comfortable throughout their visit.
Itu Plaza Hotel receives positive feedback for its staff, known for their attentiveness and kindness. Guests often remark on the politeness and helpfulness of the team, describing the employees as friendly and cordial. The hotel provides excellent service, with particular praise directed at the reception and restaurant staff who are consistently attentive. However, there are isolated comments about a lack of proactivity at the reception and some unfriendly interactions, though these do not overshadow the overall warmth and helpfulness experienced by most guests. This commitment to good service, complemented by a very good breakfast, contributes to a pleasant stay at the Itu Plaza Hotel.
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Location
Breakfast
However, there are suggestions for enhancing the flavor and a call for more options, as some guests found the breakfast to be simple or not living up to expectations seen in photos. Occasional service issues such as shortages of saucers, glasses, and knives have been mentioned. Despite these areas for potential improvement, the overall impression is of a solid and satisfying breakfast experience.
Rooms
Beds
Cleanliness
Staff
Yes, Itu Plaza Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Itu Plaza Hotel.
No, Itu Plaza Hotel doesn't allow dogs.
No, parking facilities aren't available at Itu Plaza Hotel.
Yes, Itu Plaza Hotel has a gym.
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