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Summary of reviewsThe Capital Residence Suites is a highly recommended hotel in Brunei due to its excellent location, good service and free shuttle service. Guests appreciate the central location, which allows them to explore the city on foot or take advantage of the complimentary shuttle service to major tourist attractions and the airport. The hotel offers a good and varied breakfast, although some guests wished for more options and better quality coffee and tea. The rooms are clean, spacious and comfortable, although some may lack amenities and have issues such as lack of soundproofing and clogged drains. The hotel is generally clean and well-maintained, although some guests reported finding cleanliness issues. The staff receive rave reviews for their incredible kindness and friendliness with many guests appreciating the well-organized and informative staff who consistently go above and beyond. The beds are generally comfortable, although some guests found them to be a bit hard or uncomfortable. The hotel is also a great option for business travelers with exceptional service and a complimentary shuttle service to and from the airport and several points around the city.
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