5-Star Hotels in Kazakhstan

The Ritz-Carlton, Almaty

Hotel in Almaty

8.9

Excellent

From $464

5-Star Hotel

Located in Esentai Tower, this hotel offers luxurious accommodations and exceptional service. It provides stunning views of the city and mountains, with high-end dining and spa facilities.

Summary of reviews related to the '5 Star' categoryIf you're looking for a luxury stay in Almaty, look no further than The Ritz-Carlton. According to guest reviews, this hotel is exceptional and amazing, the best choice in the city - in fact, some guests have even called it one of the best hotels in the world! The facilities and services are superb and the hotel is held to high international standards. Guests note that they felt safe and welcome here, making it the perfect choice for your next visit to Almaty. While some guests had mixed experiences, the majority agree that The Ritz-Carlton is truly exceptional - so why not book now and experience it for yourself?
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The St. Regis Astana

Hotel in Astana

9.5

Excellent

From $206

5-Star Hotel

Located on the banks of the Ishim River, The St. Regis Astana offers an infinity pool, a Jacuzzi, and barber shop. The hotel is known for exceptional service and facilities. Many guests consider it one of the best hotels in Kazakhstan, with attention to detail and a positive atmosphere.

Summary of reviews related to the '5 Star' categoryThe St. Regis Astana is known as one of the best five-star hotels in Astana. Guests reported exceptional service and facilities with some describing it as the best hotel they have ever stayed in. The attention to detail of the staff and positive atmosphere throughout the hotel was highlighted by many. The luxurious setting and quality of service were commensurate with the price, making it an ideal destination for those looking for a luxurious getaway. The hotel's restaurant received some mixed reviews, but overall the St. Regis Astana was highly recommended and considered one of the best hotels in Kazakhstan.
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The Ritz-Carlton, Astana

Hotel in Astana

9.4

Excellent

From $224

5-Star Hotel

The Ritz-Carlton, Astana, offers well-appointed guest rooms and suites with city skyline views. The hotel offers Diptyque amenities, Ritz Kids amenities and allergy-free pillows. A spacious and elegantly decorated Ballroom is available for special occasions with a separate VIP entrance.

Summary of reviews related to the '5 Star' categoryThe Ritz-Carlton, Astana is truly exceptional and superb with high-level facilities and top-notch service. Located in a prime location, it is the ideal spot for a relaxing getaway. Guests can't help but rave about everything, from the stunning design to the incredibly high service standards - some even call it the best hotel in Kazakhstan. It's the perfect choice for a super vacation and undoubtedly the best hotel in the capital. Almost all the reviews are positive with just one person expressing disappointment. Overall, The Ritz-Carlton, Astana is a top-notch, standout hotel.
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Swissôtel Wellness Resort Alatau Almaty

Hotel in Almaty

9.1

Excellent

From $189

5-Star Hotel

Swissôtel Wellness Resort Alatau Almaty features a restaurant, free private parking, a fitness center, and a bar. This hotel's key feature is an innovative medical and fitness center including family Purovel SPA and pool.

Summary of reviews related to the '5 Star' categorySwissôtel Wellness Resort Alatau Almaty appears to receive mixed feedback when it comes to its five-star rating and services. Many guests praise the resort for its absolutely fantastic place with top-notch and professional staff, clean and luxurious facilities, beautiful spa suites and a huge, well-groomed area adjacent to golf courses. Numerous reviews highlight the resort's luxurious rooms, perfect cleanliness and the high-end services it provides, often mentioning that these elements do align with the five-star rating.

However, there are also comments that suggest inconsistencies regarding the five-star status. Some guests feel that the service does not correspond to the five-star label, suggesting that while the hotel prices match a five-star level, the service quality tends to fall short, occasionally only reaching a three-star level.

Overall, despite some service issues, the resort is often described as a beautiful new five-star hotel that strives to meet international standards, making it a choice destination for a luxurious vacation experience.
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Rixos President Hotel Astana

Hotel in Astana

9.3

Excellent

From $191

5-Star Hotel

Rixos President Hotel Astana is known for its exceptional service and attention to detail, making it perfect for guests who appreciate a high level of luxury and meticulously thought-out amenities. It provides an indulgent experience suitable for families and discerning travelers.

Summary of reviews related to the '5 Star' categoryRixos President Hotel Astana is an exceptional, luxurious five-star hotel that ranks among the best in the city. Guests have returned to the hotel multiple times and have always been very satisfied with their stay. The hotel offers outstanding facilities and services with efficient and attentive staff who respond quickly to requests. The hotel's location in the city center is unbeatable. While there were a few minor issues that could be improved, overall the hotel is superb and provides an excellent experience.
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InterContinental Almaty by IHG

Hotel in Almaty

8.8

Excellent

From $309

5-Star Hotel

Nestled in the heart of Almaty, this hotel offers elegant rooms with mountain views. It features refined meeting rooms, dining options, a luxurious spa, and easy access to the city's attractions.

Rixos Almaty

Hotel in Almaty

7.7

Good

From $284

5-Star Hotel

Rixos Almaty offers a luxury stay in the heart of the city. There is a vast spa for pampering and a heated indoor pool for relaxation. The hotel features elegantly furnished rooms with air conditioning and scenic views.

Rixos Borovoe

Hotel in Borovoye

9.0

Excellent

From $178

5-Star Hotel

Rixos Borovoe exceeds expectations with outstanding facilities and services, matching the high standards of the Rixos chain. Guests can enjoy the healing pine air and crystal-clear lake combined with top-notch service. It offers a luxurious experience with a casino, indoor tennis court, and Turkish bath.

Summary of reviews related to the '5 Star' categoryRixos Borovoe is a luxurious 5-star hotel that exceeds guests' expectations. The facilities and services are outstanding and match the high standards of the Rixos chain. Some reviewers have even described it as exceptional and perfect. Guests enjoyed the healing pine air and crystal-clear lake combined with top-notch service. Additionally, the hotel does not charge extra for children's beds, which is rare for a 5-star hotel. Although some reviews stated that it did not meet their expectations of a 5-star hotel, the majority of guests found their stay to be impeccable and superb. Overall, Rixos Borovoe is a top-notch hotel in Borovoe, providing guests with a luxurious and unforgettable experience.
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Royal Tulip Almaty Hotel

Hotel in Almaty

8.5

Very Good

From $210

5-Star Hotel

The Royal Tulip Almaty Hotel offers an excellent location. Facilities like a sauna, steam bath, and breakfast options ensure a stay that combines relaxation with indulgence. Rooms are notably large, fostering a sense of grandeur and nostalgia.

Summary of reviews related to the '5 Star' categoryIf you're looking for a truly exceptional hotel experience in Almaty, look no further than the Royal Tulip. Guests consistently rave about the superb service, comfortable and spacious rooms and overall beauty of the hotel. Despite a few critiques about local service not quite matching the five-star rating, the majority of guests agree that this hotel delivers on its promise of luxury accommodations. And while there may not be a huge number of reviews available, they are overwhelmingly positive with guests describing their stay as a "paradise" and a "radiant pleasure." With top-notch facilities and services, including a great location and delicious breakfast, the Royal Tulip is a truly exceptional hotel.
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Sheraton Astana Hotel

Hotel in Astana

9.0

Excellent

5-Star Hotel

The Sheraton Astana Hotel offers luxurious accommodations, including a stunning spa and stylish rooms. It is considered a world-class hotel with brand new and state-of-the-art facilities, ensuring a luxurious and comfortable stay. Guests also love the views from this location.

Summary of reviews related to the '5 Star' categoryThe Sheraton Astana Hotel is a brand new, exceptional five-star hotel that offers international-level facilities and services. It has a great location and the staff are friendly and attentive. The rooms are superb, clean and the housekeeping service is timely and meticulous. The hotel has two excellent restaurants and a spa that is worth visiting. The view from the rooms is beautiful and the shampoo and conditioner provided are perfect for all hair types. The hotel truly lives up to its name and is the best Sheraton hotel some guests have ever stayed at. Overall, it is a great hotel, better than any other five-star hotel in the city. However, some guests feel that the hotel can still improve in certain areas to reach the full potential of a five-star hotel.
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Rahat Palace Hotel

Hotel in Almaty

8.9

Excellent

From $123

5-Star Hotel

This hotel is modern and located in a beautiful historic building. It offers a spa, fitness center and indoor pool, providing a relaxing experience. The food is well-prepared with a varied selection.

Summary of reviews related to the '5 Star' categoryRahat Palace Hotel, often advertised as a five-star establishment, has garnered mixed reviews regarding its rating and facilities. While some guests have praised its luxurious interior and referred to it as a solid five-star experience, many others feel it falls short of the prestigious five-star label. There are frequent mentions of the hotel being more reflective of a three to four-star rating rather than the five stars claimed.

Criticisms focus on the hotel’s aging infrastructure with tired rooms and outdated furniture noted as detracting from the expected luxury experience. Several guests have pointed out that the current state of the facilities and services does not justify the high costs, particularly drawing attention to the substantial charges that do not align with their five-star expectations.

The consensus suggests that while there may have been a time when Rahat Palace Hotel epitomized five-star elegance, today's standards see it struggling to maintain this status. For those seeking true five-star luxury, Rahat Palace Hotel may need considerable updates and service improvements to match its aspirational rating.
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Beijing Palace Soluxe Hotel Astana

Hotel in Astana

8.9

Excellent

From $118

5-Star Hotel

The Beijing Palace Soluxe Hotel Astana offers a blend of Eastern elegance and modern amenities. Guests can expect high-quality service and well-appointed rooms. The hotel is known for its distinctive architecture and cultural ambiance.

Summary of reviews related to the '5 Star' categoryBeijing Palace Soluxe Hotel Astana offers a budget-friendly five-star experience. The breakfasts align with the expectations of a five-star establishment. However, there is a notable mix of opinions regarding its overall rating. Some reviews affirm its status as a five-star hotel, while others question its alignment with the claimed five-star category, expressing a desire for upgrades to match such a level. Despite these mixed assessments, many guests consider it good value for the money, though not necessarily a luxury experience. It’s generally regarded as a solid choice for those seeking a Chinese five-star hotel on a budget.
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Rixos Khadisha Shymkent

Hotel in Shymkent

8.5

Very Good

From $166

5-Star Hotel

This 5-star hotel is located in the heart of Shymkent and offers luxurious amenities, including a spacious spa center with a sauna, Turkish hammam, and a snow room. It features 177 spacious guest rooms, multiple restaurants, an indoor pool, and exceptional service, making it a top choice for discerning travelers.

Summary of reviews related to the '5 Star' categoryRixos Khadisha Shymkent is undoubtedly the best hotel in Shymkent and even in the whole region of Kazakhstan, according to guest reviews. The hotel offers exceptional service and facilities, such as a high-class spa center, comfortable beds and luxurious interiors. The breakfast is also excellent and the overall experience is on par with Rixos standards. However, some guests noted that the hotel lacks European 5-star standards and the absence of tea-making facilities in the room troubled some guests. Nevertheless, Rixos Khadisha Shymkent is a chic and comfortable hotel and visitors won't need to look any further in the city to find a top-class experience.
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Caspian Riviera Grand Palace Hotel

Hotel in Aktau

8.8

Excellent

From $95

5-Star Hotel

Located directly on the Caspian Sea coast, this hotel offers a private embankment and sea-view terraces. It boasts a full-service spa with an indoor pool and Finnish sauna. The hotel provides spacious rooms, including various suites, and features a restaurant, bar/lounge, and a daily manager's reception, catering to a luxurious stay.

Summary of reviews related to the '5 Star' categoryThe Caspian Riviera Grand Palace Hotel has sparked a diverse range of opinions among its guests. While there are praises for the hotel's wonderful and polite service, some reviews suggest that the condition of the hotel falls short of the advertised five-star standard. Despite the charming service, various guests have noticed inconsistencies in the upkeep, with some pointing out issues like a dark elevator and breakfast not being ready at the scheduled time. Though some believe the hotel deserves its five-star rating, others feel it aligns more closely with a four-star or even three-star experience, highlighting the disparity in expectations versus reality. On a positive note, guests enjoyed access to the SPA area with a pool, which is included in the accommodation cost, and overall satisfaction was reported by some visitors. Nonetheless, the consensus about the hotel's five-star status appears conflicted, with aspects such as cost and maintenance drawing mixed reactions.
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Radisson Hotel Astana

Hotel in Astana

8.3

Very Good

From $159

5-Star Hotel

The Radisson Hotel Astana provides comfortable and stylish accommodations with a range of amenities. Its central location and quality service make it a strong choice for a luxurious stay.

Summary of reviews related to the '5 Star' categoryRadisson Hotel Astana is a comfortable and convenient hotel that meets high Radisson standards. While some guests feel that the facilities and services do not live up to a 5-star rating, others find it exceptional and on par with world-class network hotels. The location is one of the hotel's strong points. Despite some comments about the condition of the rooms and the breakfast not meeting expectations for a 5-star hotel, the majority of guests have had a positive experience and recommend the hotel. Overall, Radisson Hotel Astana presents a good option for those visiting the city.
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Rixos Turkistan

Hotel in Turkistan

9.3

Excellent

5-Star Hotel

This 5-star hotel in Turkistan provides luxurious accommodations with a terrace, restaurant, and bar. Guests can enjoy a Turkish bath, and the hotel offers a 24-hour front desk and airport transfers. The hotel also includes a spa and wellness center.

Summary of reviews related to the '5 Star' categoryRixos Turkistan is frequently praised for operating at the highest level, providing guests with a top-notch experience closely aligned with its five-star status. Many visitors describe it as a hotel truly worthy of its name, providing first-class facilities and services. The luxurious ambiance and well-maintained amenities contribute to its solid five-star reputation. Reviews consistently highlight the five-star rooms, five-star service and five-star breakfast, making it a highly recommended destination for those seeking luxury. However, a few guests feel that the service sometimes falls short of true five-star standards. Despite this, the overall consensus is that Rixos Turkistan meets the expectations of a five-star hotel, leaving guests with positive emotions and a strong recommendation.
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KARAVANSARAY Turkistan Harbour Hotel -FLYING THEATRE ACCESS

Hotel in Turkistan

9.4

Excellent

5-Star Hotel

This 5-star hotel in Turkistan features a bar and offers room service and a 24-hour front desk. Guests have access to free WiFi and can enjoy the spa facilities. It is known for its exceptional service and unique FLYING THEATRE ACCESS.

Summary of reviews related to the '5 Star' categoryKARAVANSARAY Turkistan Hotel provides a convincing five-star experience, meeting high expectations for luxury and comfort. The rooms are particularly noted for being comfortable and a worthy representative of five-star standards. Guests appreciate the helpful staff and the detailed attention to luxury that the hotel offers.

Despite some criticisms regarding breakfast and room cleaning not always aligning with five-star expectations, the hotel still generally maintains high standards. It boasts luxury rooms, excellent quality and great breakfasts. The lack of a pool or certain facilities was mentioned as a drawback.

Many guests find the hotel exceeding expectations, especially with thoughtful touches like complimentary room upgrades for special occasions. Those preferring an enchanting stay should opt for rooms with a pool view to fully immerse in the hotel's ambiance, which many describe as an Eastern fairy tale. Overall, this hotel comes recommended for delivering a substantial five-star experience.
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Rixos Water World Aktau - Theme Park Free Access

Hotel in Aktau

8.7

Very Good

From $152

5-Star Hotel

This hotel is the first and only five-star luxury resort in Kazakhstan with an 'All Inclusive All Exclusive' concept. It features a private beach, an integrated Water World theme park, and offers comprehensive leisure activities. Guests can also enjoy private villa suites with butler service, multiple bars, a full-service spa, and indoor and outdoor pools, providing a truly high-end experience.

Summary of reviews related to the '5 Star' categoryRixos Water World Aktau offers a mixed bag of experiences according to guest reviews. The hotel presents itself as a 5-star plus establishment, yet there seems to be a gap between the hotel's aspirations and the reality perceived by guests. While some guests laud the buffet as magnificent and praise the chefs for their excellent work, others are disappointed with the quality and variety of the food offerings, suggesting that it doesn't align with the Turkish 5-star standard.

Service levels are inconsistent, with some staff members like Waiter Dastan receiving positive mentions for their professionalism and politeness, while other aspects of service reportedly fall short of 5-star expectations. There is a noticeable discrepancy between the premium price paid and the quality of service and amenities received, with some reviewers questioning the overall value for money.

Overall, while there are commendable elements such as some standout staff and an abundant buffet, the hotel currently struggles to consistently deliver on its 5-star promise.
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Grand Hotel Victory

Hotel in Aktau

8.4

Very Good

From $67

5-Star Hotel

Centrally located and close to the Caspian Sea Coast, this 5-star hotel features a spa center with a large indoor pool, gym, steam baths, and hot tubs. It offers classically furnished rooms, an international restaurant, a billiard bar, and an English pub. The hotel is also directly connected to The Passage Shopping Center.

Summary of reviews related to the '5 Star' category'Grand Hotel Victory' is regarded by some guests as offering a luxurious experience with several reviewers praising its facilities and services. The hotel features a complimentary minibar and a wellness terrain where towels and mats are neatly arranged. Guests particularly appreciated the hammam with aromatic steam in the spa area, despite some opinions that the spa does not fully meet five-star expectations.

The breakfast garnered mixed reviews; while some found it delightful and appreciated the variety of cheeses, sausages, vegetables and jams, others criticized it as being weak for a five-star hotel. Some guests mentioned the additional cost for brewed coffee and the limited options of a small buffet breakfast.

The general consensus on the level of luxury was divided. While some guests described the hotel as luxurious with everything at the highest level and matching five-star standards, others felt that certain aspects, such as window cleanliness and overall maintenance, did not measure up to the expectations of a five-star establishment. Overall, 'Grand Hotel Victory' presents a mix of luxury and practicality, which resonated well with some guests but left others expecting more.
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SAAD Hotel Astana

Hotel in Astana

8.6

Very Good

From $84

5-Star Hotel

SAAD Hotel Astana offers a luxurious experience with an opulent atmosphere and high-end amenities. Its unrivaled service and attention to detail ensure a 5-star experience for guests.

Summary of reviews related to the '5 Star' categorySAAD Hotel Astana has received mixed reviews concerning its five-star status with guests expressing divergent opinions on whether it truly meets the high standards expected from such a rating. Positively, the hotel is praised for providing great value and effectively countering inflation, showcasing an attractive price-quality ratio that many guests find commendable. The rooms are described as spacious and the breakfast is noted to be delicious. Additionally, the spa complex garners compliments for being clean and providing a pleasant experience, while the urban view from the hotel is considered breathtaking.

The location is advantageous with attractions and shopping centers nearby, making it a convenient choice for tourists. Guests also highlight that the hotel offers superior five-star services, luxurious accommodations and facilities that align well with its star rating. On the other hand, some reviews point out that the hotel does not feel like a five-star establishment. There are mentions of the hotel being tired, the quality of finish and amenities not up to par and some service issues detracting from the overall experience.

While the classic hotel is described by some as maintaining its five-star rating, others believe it falls short, suggesting a maximum of four stars. Despite this divide, the general consensus is that SAAD Hotel Astana provides a comfortable and luxurious stay that many find meets the standards of a five-star accommodation, but with room for improvement in certain areas to fully justify its rating.
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SHOWING 1-20 OUT OF 71 HOTELS IN KAZAKHSTAN

Regions: Almaty, Aqmola, South Kazakhstan, Atyrau, Mangghystau, East Kazakhstan, Qaraghandy, Zhambyl, Qyzylorda, West Kazakhstan.

View all hotels in Kazakhstan.