5-Star Hotels, Apartments in Aqmola

The St. Regis Astana

Hotel in Astana

9.5

Excellent

From $206

5-Star Hotel

Located on the banks of the Ishim River, The St. Regis Astana offers an infinity pool, a Jacuzzi, and barber shop. The hotel is known for exceptional service and facilities. Many guests consider it one of the best hotels in Kazakhstan, with attention to detail and a positive atmosphere.

Summary of reviews related to the '5 Star' categoryThe St. Regis Astana is known as one of the best five-star hotels in Astana. Guests reported exceptional service and facilities with some describing it as the best hotel they have ever stayed in. The attention to detail of the staff and positive atmosphere throughout the hotel was highlighted by many. The luxurious setting and quality of service were commensurate with the price, making it an ideal destination for those looking for a luxurious getaway. The hotel's restaurant received some mixed reviews, but overall the St. Regis Astana was highly recommended and considered one of the best hotels in Kazakhstan.
Show more

The Ritz-Carlton, Astana

Hotel in Astana

9.4

Excellent

From $224

5-Star Hotel

The Ritz-Carlton, Astana, offers well-appointed guest rooms and suites with city skyline views. The hotel offers Diptyque amenities, Ritz Kids amenities and allergy-free pillows. A spacious and elegantly decorated Ballroom is available for special occasions with a separate VIP entrance.

Summary of reviews related to the '5 Star' categoryThe Ritz-Carlton, Astana is truly exceptional and superb with high-level facilities and top-notch service. Located in a prime location, it is the ideal spot for a relaxing getaway. Guests can't help but rave about everything, from the stunning design to the incredibly high service standards - some even call it the best hotel in Kazakhstan. It's the perfect choice for a super vacation and undoubtedly the best hotel in the capital. Almost all the reviews are positive with just one person expressing disappointment. Overall, The Ritz-Carlton, Astana is a top-notch, standout hotel.
Show more

Rixos President Hotel Astana

Hotel in Astana

9.1

Excellent

From $191

5-Star Hotel

Rixos President Hotel Astana is known for its exceptional service and attention to detail, making it perfect for guests who appreciate a high level of luxury and meticulously thought-out amenities. It provides an indulgent experience suitable for families and discerning travelers.

Summary of reviews related to the '5 Star' categoryRixos President Hotel Astana is an exceptional, luxurious five-star hotel that ranks among the best in the city. Guests have returned to the hotel multiple times and have always been very satisfied with their stay. The hotel offers outstanding facilities and services with efficient and attentive staff who respond quickly to requests. The hotel's location in the city center is unbeatable. While there were a few minor issues that could be improved, overall the hotel is superb and provides an excellent experience.
Show more

Rixos Borovoe

Hotel in Borovoye

9.1

Excellent

From $178

5-Star Hotel

Rixos Borovoe exceeds expectations with outstanding facilities and services, matching the high standards of the Rixos chain. Guests can enjoy the healing pine air and crystal-clear lake combined with top-notch service. It offers a luxurious experience with a casino, indoor tennis court, and Turkish bath.

Summary of reviews related to the '5 Star' categoryRixos Borovoe is a luxurious 5-star hotel that exceeds guests' expectations. The facilities and services are outstanding and match the high standards of the Rixos chain. Some reviewers have even described it as exceptional and perfect. Guests enjoyed the healing pine air and crystal-clear lake combined with top-notch service. Additionally, the hotel does not charge extra for children's beds, which is rare for a 5-star hotel. Although some reviews stated that it did not meet their expectations of a 5-star hotel, the majority of guests found their stay to be impeccable and superb. Overall, Rixos Borovoe is a top-notch hotel in Borovoe, providing guests with a luxurious and unforgettable experience.
Show more

Hilton Astana

Hotel in Astana

8.9

Excellent

From $189

5-Star Hotel

Hilton Astana is known for the quality of service and available amenities. The hotel features a restaurant, bar and fitness centre. Guests appreciate the professionalism of the staff.

Sheraton Astana Hotel

Hotel in Astana

9.0

Excellent

5-Star Hotel

The Sheraton Astana Hotel offers luxurious accommodations, including a stunning spa and stylish rooms. It is considered a world-class hotel with brand new and state-of-the-art facilities, ensuring a luxurious and comfortable stay. Guests also love the views from this location.

Summary of reviews related to the '5 Star' categoryThe Sheraton Astana Hotel is a brand new, exceptional five-star hotel that offers international-level facilities and services. It has a great location and the staff are friendly and attentive. The rooms are superb, clean and the housekeeping service is timely and meticulous. The hotel has two excellent restaurants and a spa that is worth visiting. The view from the rooms is beautiful and the shampoo and conditioner provided are perfect for all hair types. The hotel truly lives up to its name and is the best Sheraton hotel some guests have ever stayed at. Overall, it is a great hotel, better than any other five-star hotel in the city. However, some guests feel that the hotel can still improve in certain areas to reach the full potential of a five-star hotel.
Show more

Beijing Palace Soluxe Hotel Astana

Hotel in Astana

8.2

Very Good

From $118

5-Star Hotel

The Beijing Palace Soluxe Hotel Astana offers a blend of Eastern elegance and modern amenities. Guests can expect high-quality service and well-appointed rooms. The hotel is known for its distinctive architecture and cultural ambiance.

Summary of reviews related to the '5 Star' categoryBeijing Palace Soluxe Hotel Astana offers a budget-friendly five-star experience. The breakfasts align with the expectations of a five-star establishment. However, there is a notable mix of opinions regarding its overall rating. Some reviews affirm its status as a five-star hotel, while others question its alignment with the claimed five-star category, expressing a desire for upgrades to match such a level. Despite these mixed assessments, many guests consider it good value for the money, though not necessarily a luxury experience. It’s generally regarded as a solid choice for those seeking a Chinese five-star hotel on a budget.
Show more

Radisson Hotel Astana

Hotel in Astana

8.2

Very Good

From $159

5-Star Hotel

The Radisson Hotel Astana provides comfortable and stylish accommodations with a range of amenities. Its central location and quality service make it a strong choice for a luxurious stay.

Summary of reviews related to the '5 Star' categoryRadisson Hotel Astana is a comfortable and convenient hotel that meets high Radisson standards. While some guests feel that the facilities and services do not live up to a 5-star rating, others find it exceptional and on par with world-class network hotels. The location is one of the hotel's strong points. Despite some comments about the condition of the rooms and the breakfast not meeting expectations for a 5-star hotel, the majority of guests have had a positive experience and recommend the hotel. Overall, Radisson Hotel Astana presents a good option for those visiting the city.
Show more

SAAD Hotel Astana

Hotel in Astana

8.6

Very Good

From $84

5-Star Hotel

SAAD Hotel Astana offers a luxurious experience with an opulent atmosphere and high-end amenities. Its unrivaled service and attention to detail ensure a 5-star experience for guests.

Summary of reviews related to the '5 Star' categorySAAD Hotel Astana has received mixed reviews concerning its five-star status with guests expressing divergent opinions on whether it truly meets the high standards expected from such a rating. Positively, the hotel is praised for providing great value and effectively countering inflation, showcasing an attractive price-quality ratio that many guests find commendable. The rooms are described as spacious and the breakfast is noted to be delicious. Additionally, the spa complex garners compliments for being clean and providing a pleasant experience, while the urban view from the hotel is considered breathtaking.

The location is advantageous with attractions and shopping centers nearby, making it a convenient choice for tourists. Guests also highlight that the hotel offers superior five-star services, luxurious accommodations and facilities that align well with its star rating. On the other hand, some reviews point out that the hotel does not feel like a five-star establishment. There are mentions of the hotel being tired, the quality of finish and amenities not up to par and some service issues detracting from the overall experience.

While the classic hotel is described by some as maintaining its five-star rating, others believe it falls short, suggesting a maximum of four stars. Despite this divide, the general consensus is that SAAD Hotel Astana provides a comfortable and luxurious stay that many find meets the standards of a five-star accommodation, but with room for improvement in certain areas to fully justify its rating.
Show more

The Veil Hotel

Hotel in Astana

9.1

Excellent

5-Star Hotel

The Veil Hotel features accommodation with a restaurant, free private parking, a bar and a spa and wellness centre. The Veil Hotel promises a boutique experience with luxurious amenities and exceptional service, making it a popular choice among discerning travelers.

Summary of reviews related to the '5 Star' categoryThe Veil Hotel has received generally positive feedback from its guests, positioning itself as a high-end establishment in Astana with a five-star rating, despite some mixed opinions regarding its star status. Guests frequently laud the hotel as the best they've experienced, citing its luxurious rooms, top-notch cleanliness and delightful breakfast offerings. The hotel's staff consistently receive high praise for their exemplary service, which many guests feel surpasses the standard five-star level.

However, a few reviews mention discrepancies such as the lack of bathtubs, missing windows in some suites and an absence of a swimming pool, which some feel detracts from the overall five-star experience. Despite these minor issues, the majority of feedback underscores the hotel's international level of quality and its worthiness of being considered the best hotel in Astana in terms of price and service.

The hotel's in-house restaurant, Line Brew, adds to the appeal and completes the experience for many guests. Overall, The Veil Hotel promises a cozy, boutique five-star experience with luxurious amenities and exceptional service, making it a popular choice among discerning travelers.
Show more