4-Star HotelNestled within the alpine landscape, this hotel is on the fringe of the Cradle Mountain-Lake St Clair National Park. It offers comfortable rooms, reading lounges with wood fires and forest views, a restaurant, a lounge bar, a wilderness boardwalk, and massage facilities.
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Summary of reviews related to the '4 Star' categoryCradle Mountain Hotel, positioned in a fantastic and scenic location, blends comfort with accessibility to nature, making it a generally pleasant place to stay for many guests. The hotel offers great lounge areas with comfy seating and comfortable beds, ensuring a good night's rest after a day of exploring the beautiful surroundings.
While the staff are friendly and the property itself is nice, many guests feel that the establishment falls short of a genuine four-star experience. A frequent point of contention is that the rooms, while small and slightly dated, are a bit on the expensive side. Additionally, the lack of individual temperature control and somewhat outdated bathrooms detract from the overall comfort.
The breakfast and dinner options receive repeated mentions, suggesting that the dining experience is a notable aspect of the hotel. However, the general sentiment leans toward the idea that both service and facilities do not fully meet four-star standards. Guests were expecting more for the price and were left unimpressed with the overall service level, considering the hotel's advertised rating.
Despite the beautiful location and certain amenities meeting expectations, updates and improvements in room standards and service levels would help align Cradle Mountain Hotel more closely with what guests expect from a four-star designation.
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