Hotel with Swimming Pool Indoor Pool Summary of reviews related to the 'Pool' categoryCrowne Plaza Kitchener-Waterloo’s pool area has received a mix of reviews from guests. While many guests described the pool as beautiful, fantastic and fun, there were several notes about the pool temperature being colder than desired, particularly during winter. Despite the occasional chill, some still enjoyed a nice swim and found the pool warm and clean.
The spacious indoor pool seems to be a highlight for many with a good setup that includes a divider between the deep and shallow ends, although this design choice was not ideal for those looking to swim lengths. The early opening time of 8am is convenient, but some guests felt the pool hours were too short since it closes at 9pm.
One drawback noted by multiple reviewers was the lack of accessories in the pool area—no bathrooms, no showers and no towels were mentioned. In addition, maintenance issues such as a closed hot tub and a need for overall cleanliness improvements were highlighted. Some guests also faced accessibility challenges with the pool being two flights of stairs away.
Nevertheless, the positive feedback on the clean room, nice gym and overall enjoyable swimming experiences suggest that the pool remains a valued amenity at Crowne Plaza Kitchener-Waterloo. Show more
