Vila Alba Resort
Hotel in Carvoeiro
Carvoeiro
8.7
Very Good
From $188
From $188
Hotel with Swimming Pool
Infinity Pool    Heated Pool    Indoor Pool    Panoramic View Pool    Outdoor Pool  
Show more
Summary of reviews related to the 'Pool' categoryVila Alba Resort offers a beautiful and extensive resort with a variety of swimming pool options including indoor and outdoor pools. The infinity pool with its spectacular ocean view, is a guest favourite. The pools are well maintained and clean and there are plenty of lounge chairs available. The provision of pool and beach towels is convenient. The pool area is a great spot to unwind and relax with a nice atmosphere. While some pools are not heated, the indoor pool can be used for an additional fee. The resort's location is stunning and peaceful with easy beach access. However, the parking can be a bit challenging, especially with suitcases. The resort also offers nice apartments, gardens and an on-site gym. Although some guests mentioned that the pool area needs some renovation, overall, guests loved spending time by the wonderful pools, enjoying the breathtaking views and fabulous ambiance.
Show more
Show more
Questionnaire
Number of pools 3

Pool 1 information:

Location of the pool: Outdoor pool
Is it a pool of special type?
Sea / Salt water pool
Infinity pool
In the pool there is also:
an area designated for children
When is the pool open? All year
Opening hours: 09:00 - 19:00
The pool also has:
Pool bar
Lifesaving equipment
Around the pool, there are also available:
Showers
Towels
Sunbeds
Umbrellas
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? No

Pool 2 information:

Location of the pool: Outdoor pool
When is the pool open? All year
Opening hours: 09:00 - 19:00
The pool also has:
Lifesaving equipment
Around the pool, there are also available:
Showers
WC
Towels
Sunbeds
Umbrellas
Spa facilities
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? No

Pool 3 information:

Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
When is the pool open? All year
Opening hours: 10:00 - 19:00
The pool also has:
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Spa facilities
Sauna
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? No
Show more
 
Vale d'Oliveiras Quinta Resort & Spa
Resort in Carvoeiro
Carvoeiro
8.7
Very Good
From $145
From $145
Resort with Swimming Pool
Heated Pool    Indoor Pool    Children's Pool    Private Pool    Outdoor Pool  
Show more
Summary of reviews related to the 'Pool' categoryNestled within the serene settings of Vale d'Oliveiras Quinta Resort & Spa lies a splendid pool area, celebrated by guests for its beauty and excellent maintenance. The sprawling outdoor pool is often highlighted for its clean, well-treated water, complemented by heated options, suitable for children and adults alike. The poolside experience is enhanced by the comfortable and plentiful sunbeds strategically placed around the area, ensuring a relaxing bask in the sun. Various pool facilities, including an indoor pool, jacuzzi and a dedicated kids' pool, add to the overall charm, making the resort a family-friendly destination.

The pool support staff receive notable praise for their friendliness and helpfulness, ensuring that guests have access to poolside amenities such as towel service and heating beds. Guests also appreciate the pool bar, contributing to a leisurely atmosphere with refreshing drinks readily available.

However, during peak times, the pool area can become crowded, leading to a scramble for sunbeds. A few guests found the pool smaller than anticipated and occasionally noted it could be cleaner when busy. Despite these minor drawbacks, the pool's charm and the surrounding well-maintained gardens contribute to an overall delightful and luxurious poolside experience.

Whether enjoying a heated swim or lounging under the sun, the pool facilities at Vale d'Oliveiras Quinta Resort & Spa make it a noteworthy highlight for those seeking relaxation and leisure.
Show more
Show more
Questionnaire
Number of pools 2

Pool 1 information:

Location of the pool: Outdoor pool
In the pool there is also:
an area designated for children
When is the pool open? All year
Opening hours: 07:30 - 20:00
The pool also has:
Pool bar
Lifeguard supervision
Pool activities available:
Water sports
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Spa facilities
Shop selling swimsuits, goggles etc.
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? No

Pool 2 information:

Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
When is the pool open? All year
Opening hours: 07:30 - 20:00
The pool also has:
Lifeguard supervision
Lap lanes
Pool activities available:
Swimming lessons
Water sports
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Sauna
Shop selling swimsuits, goggles etc.
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? No
Show more
 
Casa Bela Moura, Boutique Hotel & Wine
Hotel in Porches
Porches
9.3
Excellent
Hotel with Swimming Pool
Heated Pool    Outdoor Pool  
Show more
Questionnaire
Name of the pool: Heated pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Heated pool
Separate shallow children's pool
In the pool there is also:
an area designated for children
Pool surface size: 72 m2
Pool minimum depth: 1,10 m
Pool maximum depth: 1,60 m
Pool maximum length: 12 m
When is the pool open? All year
Opening hours: 07:30 - 19:30
Pool heating period: All year
The pool also has:
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Showers
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
UV system
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? Yes
Show more
 
White Shell Beach Villas
Resort in Porches
Porches
9.3
Excellent
Resort with Swimming Pool
Heated Pool    Indoor Pool    Outdoor Pool  
Show more
Questionnaire
Number of pools 3

Pool 1 information:

Name of the pool: Main pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Zero-edge pool
In the pool there is also:
an area designated for children
When is the pool open? All year
Opening hours: 09:00 - 19:00
The pool also has:
Pool bar
Lifesaving equipment
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Spa facilities
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? No

Pool 2 information:

Name of the pool: Indoor Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
When is the pool open? All year
Opening hours: 08:00 - 20:00
The pool also has:
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? No
Show more
 
Tivoli Carvoeiro
Hotel in Carvoeiro
Carvoeiro
8.9
Excellent
From $247
From $247
Hotel with Swimming Pool
Heated Pool    Indoor Pool    Outdoor Pool  
Show more
Summary of reviews related to the 'Pool' categoryThe pool at Tivoli Carvoeiro is a must-visit for those looking to relax and unwind. Though the outdoor pool may be chilly during cooler months and closed for maintenance during some guests' stays, its magnificent views make up for it. Unfortunately, the indoor pool was also closed for maintenance during some stays, but the hotel boasts great facilities with a gym, spa and both indoor and outdoor pools (when available). Visitors who had the chance to enjoy the rooftop bar next to the pool and the poolside bar raved about the experience, but others noted that it was closed during their stay. Despite this, the contemporary design and beautiful location make it a great option for families looking to spend quality time together. Some guests suggested that they should consider heating the pools, so guests can enjoy a dip off-season. Overall, the pool (interior and exterior) with comfortable loungers and breathtaking sea views made a lasting impression on guests.
Show more
Show more
Questionnaire
Number of pools 3

Pool 1 information:

Name of the pool: Main Pool
Location of the pool: Outdoor pool
Pool surface size: 16 m2
Pool minimum depth: 1 m
Pool maximum depth: 3,20 m
Pool maximum length: 2,10 m
When is the pool open? All year
Opening hours: 08:00 - 20:00
The pool also has:
Pool bar
Lifesaving equipment
Around the pool, there are also available:
Showers
WC
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? No

Pool 2 information:

Name of the pool: Children's pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Separate shallow children's pool
In the pool there is also:
an area designated for children
Pool surface size: 6 m2
Pool minimum depth: 0,80 m
Pool maximum depth: 1 m
Pool maximum length: 0,90 m
When is the pool open? All year
Opening hours: 08:00 - 20:00
The pool also has:
Pool bar
Lifesaving equipment
Around the pool, there are also available:
Showers
WC
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? No

Pool 3 information:

Name of the pool: Indoor Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
Pool surface size: 72 m2
Pool minimum depth: 0,90 m
Pool maximum depth: 1,40 m
Pool maximum length: 1,15 m
When is the pool open? All year
Opening hours: 08:00 - 20:00
Pool heating period: All year
The pool also has:
Pool bar
Swim up bar
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Showers
WC
Changing facilities
Sunbeds
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? Yes
The hotel also has:
Rooms with private pools
Additional information regarding the hotel: We have a room with a jacuzzi.
Show more
 
Placid Village
Apartments in Carvoeiro
Carvoeiro
9.1
Excellent
From $95
From $95
Apartment with Swimming Pool
Outdoor Pool  
Show more
Questionnaire
Number of pools 2

Pool 1 information:

Name of the pool: main pool
Location of the pool: Outdoor pool
In the pool there is also:
an area designated for children
Pool surface size: 50 m2
Pool minimum depth: 1,10 m
Pool maximum depth: 2,00 m
Pool maximum length: 10 m
When is the pool open? All year
Opening hours: 09:00 - 20:00
The pool also has:
Pool bar
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? Yes

Pool 2 information:

Name of the pool: children's pool
Location of the pool: Outdoor pool
Is it a pool of special type?
normal
In the pool there is also:
an area designated for children
Pool surface size: 25 m2
Pool minimum depth: 0,50 m
Pool maximum depth: 0,50 m
Pool maximum length: 5 m
When is the pool open? All year
Opening hours: 09:00 - 20:00
The pool also has:
Pool bar
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? Yes
Show more
 
Monte Santo Resort
Resort in Carvoeiro
Carvoeiro
8.6
Very Good
From $144
From $144
Resort with Swimming Pool
Children's Pool    Outdoor Pool  
Show more
Summary of reviews related to the 'Pool' categoryMonte Santo Resort boasts a beautiful and clean pool with many guests enjoying the tranquility of the resort and its private surroundings. The outdoor pool is very large, though it is not heated, which may be a downside for some. However, the indoor pool is a great option for colder days. Some guests did note issues with the cleanliness and condition of facilities and the presence of loud children. There are many swimming pools at the resort, including a lake-style pool and a heated indoor pool. The pool facilities are great with many loungers available. However, the pool area could perhaps benefit from better maintenance.
Show more
Show more
Questionnaire
Location of the pool: Outdoor pool
In the pool there is also:
an area designated for children
When is the pool open? All year
Opening hours: 09:00 - 20:00
The pool also has:
Pool bar
Lifesaving equipment
Around the pool, there are also available:
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Cabanas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? Yes
Show more
 
Casa Tuia Resort
Campground in Carvoeiro
Carvoeiro
9.3
Excellent
From $183
From $183
Campground with Swimming Pool
Private Pool    Outdoor Pool  
Show more
Questionnaire
Number of pools 3

Pool 1 information:

Name of the pool: Private villa pool
Location of the pool: Outdoor pool
When is the pool open? All year
The pool also has:
Pool fountain

Pool 2 information:

Name of the pool: private villa pool
Location of the pool: Outdoor pool

Pool 3 information:

Name of the pool: Comunal pool
Location of the pool: Outdoor pool
When is the pool open? All year
The pool also has:
Pool bar
Pool fountain
Around the pool, there are also available:
WC
Towels
Sunbeds
Umbrellas
Show more
 
Vale da Pinta Resort
Resort in Estombar
Estombar
Info Categories
Resort with Swimming Pool

Children's Pool    Panoramic View Pool    Outdoor Pool  


Small Resort


Show more
 
Hello Villas
Aparthotel in Carvoeiro
Carvoeiro
9.4
Excellent
From $93
From $93
Aparthotel with Swimming Pool
Children's Pool    Outdoor Pool  
Show more
Questionnaire
Number of pools 2

Pool 1 information:

Name of the pool: main pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Normal
In the pool there is also:
an area designated for children
Pool surface size: 20,20 m2
Pool minimum depth: 0,60 m
Pool maximum depth: 1,50 m
Pool maximum length: 20,20 m
When is the pool open? From Month
Opening hours: 09:00 - 20:00
The pool also has:
Pool bar
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? Yes

Pool 2 information:

Name of the pool: children's pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Normal
In the pool there is also:
an area designated for children
Pool surface size: 6,10 m2
Pool minimum depth: 0,50 m
Pool maximum depth: 0,50 m
Pool maximum length: 6,10 m
When is the pool open? All year
Opening hours: 09:00 - 20:00
The pool also has:
Pool bar
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool? Yes
Is the pool accessible to persons with disabilities? Yes
Show more
 
Agua Hotels Riverside
Hotel in Ferragudo
Estombar
8.3
Very Good
From $93
From $93
Hotel with Swimming Pool Infinity Pool    Heated Pool    Indoor Pool    Panoramic View Pool    Outdoor Pool  
Summary of reviews related to the 'Pool' categoryAgua Hotels Riverside boasts an impressive variety of pools that consistently receive high praise from guests. The hotel's outdoor infinity pool is especially popular, described as magical and offering stunning views over the river, making it a spectacular attraction. The pool areas are well-maintained, clean and generally very pleasant with many guests noting them as a highlight of their stay.

The indoor pool, while sometimes not in operation, is appreciated for its heated water and provides guests with relaxation options regardless of weather conditions. A small pool for children is also available, adding to the family-friendly amenities of the hotel.

However, a few criticisms were noted, including the small size of some pools and a shortage of sun loungers, leading to occasional crowding. Additionally, some guests experienced discomfort due to high chlorine levels in the water.

Overall, the pool facilities at Agua Hotels Riverside are a significant draw, offering exceptional and always pleasant temperatures and are essential for cooling off during the hot months. The views and scenic setting around the pools add to the appeal, making them an attractive feature of the hotel.
Show more
 
Vale da Lapa Village Resort
Resort in Carvoeiro
Carvoeiro
9.1
Excellent
From $200
From $200
Resort with Swimming Pool Heated Pool    Indoor Pool    Children's Pool    Private Pool    Outdoor Pool  
Summary of reviews related to the 'Pool' categoryThe Vale da Lapa Village Resort boasts an impressive pool area with a heated outdoor pool and a clean, well-maintained indoor pool. Guests also have access to additional sports facilities such as basketball and padel tennis. The resort provides a calm and relaxing atmosphere with lovely landscaped surroundings. The villas are well-equipped and comfortable, making them the perfect accommodation for families. Plus, some villas have their own private pools. While some guests had small complaints about the pool, such as not enough sun loungers or closing too early, overall the pool area received high praise from guests. With amazing facilities, a great location close to the Benagil Caves and a range of amenities such as a spa and fitness center, Vale da Lapa Village Resort is an excellent choice for a relaxing vacation.
Show more
 
Caneiros Luxury House & Suites
Hotel in Ferragudo
Estombar
9.3
Excellent
From $276
From $276
Info Categories
Hotel with Swimming Pool

Indoor Pool    Outdoor Pool  


Luxury Hotel


Hotel for Honeymoon


Show more
 
Quinta do Algarvio Village
Resort in Carvoeiro
Carvoeiro
9.3
Excellent
From $160
From $160
Info Categories
Resort with Swimming Pool

Heated Pool    Outdoor Pool  


Luxury Resort


Resort near Golf Courses


Show more
 
Rocha Brava Village Resort
Resort in Carvoeiro
Carvoeiro
8.5
Very Good
From $79
From $79
Resort with Swimming Pool Heated Pool    Children's Pool    Private Pool    Outdoor Pool  
Summary of reviews related to the 'Pool' categoryRocha Brava Village Resort offers a variety of swimming pools that cater to different preferences, making it a highlight for visitors. With a total of four pools scattered around the resort, including three outdoor pools and one indoor pool, guests have multiple options to choose from. The main pool, located near the tennis courts, is quite spacious but often crowded, especially with guests reserving sunbeds with towels. This central pool was noted to be particularly busy, sometimes detracting from the overall experience.

Despite some complaints about the pools being cold, particularly the outdoor ones, the heated options received significant praise. The heated outdoor swimming pool, in particular, stood out as a favorite among families, many of whom appreciated the warmth during cooler months and even commented on how much their children enjoyed it.

The pools are generally well-maintained and clean with beautiful pool areas that add to the overall charm of the resort. There are also heated indoor and outdoor pools, which were frequently mentioned as excellent amenities. The heated pools provide a pleasant swimming experience, especially valuable during the off-season.

However, there were several mentions of the need for more sun umbrellas and sunbeds to accommodate all guests. Additionally, there was feedback on the need for designated adult-only pool areas to enhance the experience for those seeking a quieter environment.

The resort's proximity to two beaches, about a 15 to 20-minute walk, adds to its appeal, offering guests more options for aquatic activities. Despite a few areas needing maintenance and occasional issues with cleanliness, the overall consensus is that the pools are great, varied and a significant asset to the Rocha Brava Village Resort experience.
Show more
 
Pestana Palm Gardens
Resort in Carvoeiro
Carvoeiro
8.5
Very Good
From $126
From $126
Resort with Swimming Pool Children's Pool    Outdoor Pool  
Summary of reviews related to the 'Pool' categoryPestana Palm Gardens offers a charming pool area that guests seem to appreciate for its cleanliness and beauty. The pool, while not the largest, is often described as pleasant and lovely, providing a serene environment that's enhanced by the well-maintained garden landscaping featuring a variety of plants and trees.

The poolside service receives positive remarks with poolside drinks and a bar area that add to the relaxation experience. Guests frequently mention the calm and peaceful atmosphere surrounding the pool, which is perfect for unwinding. The pool area is kept spotless and towels are provided, adding to the convenience for guests.

However, there are a few mentions of the pool being a bit small and crowded, especially during peak times in August. The heated pool option is also missed during the colder months, making the water too cold for some guests. The tiles around the pool can be slippery and there aren't always enough sunbeds and umbrellas to accommodate everyone.

Despite these minor issues, the pool remains a highlight for many visitors with compliments on its excellent maintenance and the enjoyment it brings to their stay. The surrounding green areas and the option to have meals poolside contribute to its overall appeal.
Show more
 
Hotel Boutique Brícia Du Mar
Hotel in Ferragudo
Estombar
9.1
Excellent
Hotel with Swimming Pool Outdoor Pool  
Summary of reviews related to the 'Pool' categoryThe pool at Hotel Boutique Brícia Du Mar receives overwhelmingly positive feedback from guests. The words "fabulous," "spectacular," and "exceptional" are frequently used to describe it. Guests appreciate the pool's spaciousness, cleanliness and its perfect temperature for swimming. The area surrounding the pool is adorned with comfortable sun loungers and is described as pleasant and inviting. The pool area is well-maintained and often noted for its sparkling cleanliness.

The presence of a poolside bar enhances the experience, offering drinks and snacks in a lively atmosphere sometimes accompanied by music. Guests also note the poolside atmosphere as very pleasant and the additional facilities like hammocks and a gym complement the pool area well. For families, the pool area includes steps for babies, ensuring safety.

Sometimes the music around the pool is mentioned as too loud, but overall, the environment is described as lively yet peaceful. Parking is conveniently ample for those arriving by car. In summary, the pool at Hotel Boutique Brícia Du Mar offers a top-tier, enjoyable experience that caters to relaxation and social fun alike.
Show more
 
Vale de Milho Village
Resort in Carvoeiro
Carvoeiro
9.2
Excellent
From $278
From $278
Info Categories
Resort with Swimming Pool

Private Pool  


Luxury Resort


Resort near Golf Courses


Show more
 
Mirachoro Carvoeiro
Hotel in Carvoeiro
Carvoeiro
8.2
Very Good
From $187
From $187
Info Categories
Hotel with Swimming Pool

Indoor Pool    Outdoor Pool  


Luxury Hotel


Hotel near Golf Courses


Show more
 
Pestana Carvoeiro Golfe - AL
Resort in Carvoeiro
Carvoeiro
7.6
Good
From $112
From $112
Info Categories
Resort with Swimming Pool

Indoor Pool    Private Pool    Outdoor Pool  


Resort near Golf Courses


Resort with Spa


Show more
 
*Additional taxes or fees may apply. Please check the final price before completing your booking.
View all hotels in Lagoa.
Categories:
  •     Pool (1241)
  •     Outdoor Pool (1122)
  •     Private Pool (577)
  •     Heated Pool (153)
  •     Children's Pool (82)
  •     Indoor Pool (35)
  •     Panoramic View Pool (6)
  •     Infinity Pool (3)
  •     Pool Lap Lanes (2)
  •     Parking (670)
  •     Dog Friendly (170)
  •     Free Wi-Fi (143)
  •     Accessible (65)
  •     Luxury (63)
  •     4 Star (53)
  •     Adult Only (48)
  •     Small (39)
  •     Family (26)
  •     Golf (23)
  •     Tennis (22)
  •     EV charging stations (19)
  •     Business (19)
  •     Cheap (17)
  •     Honeymoon (17)
  •     Romantic (16)
  •     Gym (16)
  •     Sustainability Journey (15)
  •     Spa (15)
  •     Dogs Stay Free (13)
  •     3 Star (10)
  •     Yoga (9)
  •     5 Star (6)
  •     Health & Safety (3)
  •     Vineyard (3)
  •     Rooms with Jacuzzi / Hot-Tub (2)
  •     Boutique-Style (2)
  •     Historic (1)
×
Checkin
×
Categories
1
Map
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ